
Tanner Motors
Brainerd, MN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
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Awesome service!! Shannon was awesome to deal with. This was our 3rd vehicle we have purchased thru him and certainly will not be our last. Highly recommend Shannon and Shannon was awesome to deal with. This was our 3rd vehicle we have purchased thru him and certainly will not be our last. Highly recommend Shannon and Tanner motors. More
Job not done Engine light on animal chewed a wire.. 4 hours and $300 dollars later light is still on and wanting more time. No to that I will find a professional Engine light on animal chewed a wire.. 4 hours and $300 dollars later light is still on and wanting more time. No to that I will find a professional to work on it More
Recall work. You worked on my wife’s car and sent it home with us. My son, a new driver, drove it home. The next time my wife went to drive it she was unable to pu You worked on my wife’s car and sent it home with us. My son, a new driver, drove it home. The next time my wife went to drive it she was unable to put the car in “drive” until we wiggled the shifter around. This created a lot of stress for her as she wasn’t sure she’d be able to make it to her long commute that day. Such work suggests to me that the job may not have been thoroughly checked or even tested before it was claimed finished. Are cars test driven or just hurriedly moved from the garage to the parking lot and keys passed back to the desk manager? I sense that many people are moving too quickly these days and not checking their work. At another garage in town (not yours) I found a set of tools laying in my engine days after they worked on it! If you want to be the best customer service garage in town…which I sense you’d like to be, why don’t you implement a program where all vehicles are thoroughly checked before they are passed back to customers...a sort of “systems checked seal of approval” guarantee. That would put you up a leg up on the competition. More
Recalls Parts where on hand, repairs where made in a timely fashion. Was able to leave vehicle in the morning and pick up at lunch break, worked out great. Parts where on hand, repairs where made in a timely fashion. Was able to leave vehicle in the morning and pick up at lunch break, worked out great. More
Genuine and honest service After not great experiences with other dealerships we found Tanner Motors. They found us what everything we were looking for and got us a great deal. After not great experiences with other dealerships we found Tanner Motors. They found us what everything we were looking for and got us a great deal. Great experience. Highly recommend Jeff and Tanner Motors. More
My technician was the BEST They changed my oil & filter and rotated my tires as needed. Found my battery was failed and fixed my check engine light. Everything was great. They changed my oil & filter and rotated my tires as needed. Found my battery was failed and fixed my check engine light. Everything was great. More
Excellent experience Had an easy and stress free experience at Tanner Motor. Dave made the transaction and experience easy, with no hassling. Love the experience and my so Had an easy and stress free experience at Tanner Motor. Dave made the transaction and experience easy, with no hassling. Love the experience and my son loves his truck!! Kept up the hassle free experience!! More
Very helpful and courteous. I’ve always had good service when my vehicles need an oil change or repair service. Good explanations on Questions I had about issues. Prompt and ef I’ve always had good service when my vehicles need an oil change or repair service. Good explanations on Questions I had about issues. Prompt and efficient service. More
They were awesome Took awhile to find the vehicle for my specific needs, they were great at working with me and looking long and hard to find a vehicle that met my requ Took awhile to find the vehicle for my specific needs, they were great at working with me and looking long and hard to find a vehicle that met my requirements. More
Partially completed Two problems, one which needed a back ordered part and will be completed later. The other which was supposed to be only a filter, but less than 24 hou Two problems, one which needed a back ordered part and will be completed later. The other which was supposed to be only a filter, but less than 24 hours later the issue remains. Luckily, with the back ordered part I will need to return to the dealership and hopefully the other issue will get fixed correctly then. More