
Tanner Motors
Brainerd, MN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
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Jeff and Shannon worked hard to find me the vehicle I wanted! When I arrived to see it they had all the accessories I bought already installed and it was detailed. I was very impressed with all the detai wanted! When I arrived to see it they had all the accessories I bought already installed and it was detailed. I was very impressed with all the details. Shannon was excellent to work with. Highly impressed with this dealership! More
I have been with Tanner Motors since the 80s. Everyone will go over board to help you whether you need a vehicle or service work. will go over board to help you whether you need a vehicle or service work. More
Good customer service but needs a better building - bigger parking lot or drop off area as well as better waiting area for customers, especially if service takes longer than an hour. It would be much s bigger parking lot or drop off area as well as better waiting area for customers, especially if service takes longer than an hour. It would be much safer for people to have ample parking space to get their vehicles in and out of the parking area when dropping off and picking up vehicles. Most dealerships have updated service buildings where the customers can drive their vehicles in and drop it off right in their building. That is a very nice feature. Waiting areas with comfortable sitting would be a great addition too. Hopefully, this can happen in the near future. More
I am traveling from South Mississippi and this dealership was very hospitable and took good care of my van. I would recommend them to service any vehicle you may have. The staff was very nice !! was very hospitable and took good care of my van. I would recommend them to service any vehicle you may have. The staff was very nice !! More
Poor customer service. One of the worst experiences I’ve ever had with any company. Totally dissatisfied. Rude receptionist. I left feeling very bad and shouldn’t have waited as long as I did. I will never ever had with any company. Totally dissatisfied. Rude receptionist. I left feeling very bad and shouldn’t have waited as long as I did. I will never go back there. More
I have been very pleased with Tanners since transferring from Brandle motors. Their always straight up front with service and repairs. And if they think that they can’t finish the repair in time quoted , th from Brandle motors. Their always straight up front with service and repairs. And if they think that they can’t finish the repair in time quoted , they provide a courtesy car right away More
People are great to work with and knowledgeable. Fantastic team Fantastic team More
Sat in the waiting area for 90 minutes on a estimated 60 minute oil change and tire rotate. I went back to the receiving area only to find out that my work had been done and no one came to let me know. Once minute oil change and tire rotate. I went back to the receiving area only to find out that my work had been done and no one came to let me know. Once I got home, I’m now getting a “oil change needed” warning light EVERY TIME I START MY TRUCK!!!!!! Obviously, someone forgot to reset it. NOT HAPPY!!! More
Laura was helpful! It took some time to chose path to install side view mirror! Original mirror was suppose to be passenger side, instead mfr sent driver side! install side view mirror! Original mirror was suppose to be passenger side, instead mfr sent driver side! More
I have had nothing but issues with my vehicle since point of sale. My concerns go unaddressed and the customer service lady lacks professional skills when dealing with complaints, failed to document service of sale. My concerns go unaddressed and the customer service lady lacks professional skills when dealing with complaints, failed to document service dates, and is incredibly rude. More