
Tanner Motors
Brainerd, MN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
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Service was quick and the staff was very friendly. They did a multipoint inspection on my Jeep and went over the results with me and even gave me a free car wash. That was an unexpected, very appreciated s did a multipoint inspection on my Jeep and went over the results with me and even gave me a free car wash. That was an unexpected, very appreciated surprise that made my day. More
Thanks Laura. Grateful for your help. I will be back. I Thanks Laura. Grateful for your help. I will be back. I took my 2013 Ram 1500 in for a check engine light and an oil change. Six weeks later I fin Thanks Laura. Grateful for your help. I will be back. I took my 2013 Ram 1500 in for a check engine light and an oil change. Six weeks later I finally have it back. It took two weeks to get the appointment (so all together almost 8 weeks of not driving my truck in the middle of summer since I had no idea how serious the check engine light issue was and wasn't going to risk further damage). After they had it for two weeks they finally figured out that a cylinder head needed to be repaced. They could not find the parts locally so add another 3 weeks to get the parts. Yesterday I went to pick it up. After I paid the bill I went out to get my truck. When I went to leave it barely started. Turns out the original battery had finally given out. I would have thought someone would have noticed that after 6 weeks, but no. I will say that one of the only bright spots in all of this was Laura in the service department. She was completely honest with me as this wore on and sympathetic to my frustration with the entire situation. One not so bright spot was on a call in to check on the status of the repairs. Laura was not available so someone else answered my call. His response to me was they were busy and it was June. NOT HELPFUL OR WELL RECEIVED. Also, I have filled these out over the past 4+ years I have brought vehicles in to be serviced. I have brought this up before : YOU NEED TO GET A QUICK LUBE LANE. TWO WEEKS TO GET AN OIL CHANGE APPOINTMENT FOR A SERVICE THAT SHOULDN'T MORE THAN AN HOUR IS NOT CUSTOMER SERVICE. More
Very fast service to buy out my lease, Jason did an great job finding me a good lender to work with. Also very friendly and understanding. job finding me a good lender to work with. Also very friendly and understanding. More
Kind and helpful. Clean dealership with attentive service. Todd is patient, thorough and informational. I appreciate how he had the vehicles ready when we arrived. service. Todd is patient, thorough and informational. I appreciate how he had the vehicles ready when we arrived. More
Easy to deal with! Great customer service! Fair trade value…found exactly what I was looking for! Nice clean sales area…made the transaction very seamless! value…found exactly what I was looking for! Nice clean sales area…made the transaction very seamless! More
Jeff in the used car side was amazing to work with. This is the second vehicle we have bought from Tanner. Had an issue with the truck we bought but Ray took care of it. They both made the process very plea is the second vehicle we have bought from Tanner. Had an issue with the truck we bought but Ray took care of it. They both made the process very pleasant. Will for sure go back we ever get another car More
Mechanic broke MAP sensor while fixing A.C. compressor. I noticed service engine light on my way home. Got sensor placed later free of charge. I noticed service engine light on my way home. Got sensor placed later free of charge. More
Great service with friendly people. Laura was very personable and had great energy. I’ve never had any problems here and they always do a great job with my vehicle. personable and had great energy. I’ve never had any problems here and they always do a great job with my vehicle. More
Laura and the service team, including parts has always been informative and reliable when I need them. Appreciate the dedication and years of service. Seeing the same faces helps build a relationship. been informative and reliable when I need them. Appreciate the dedication and years of service. Seeing the same faces helps build a relationship. More