
Tanner Motors
Brainerd, MN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
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Did great work while fixing my truck, did leave a little mess but that was expected because I work in a body shop and I know how hard it is to get every little thing cleaned again. mess but that was expected because I work in a body shop and I know how hard it is to get every little thing cleaned again. More
I think they did ok. But after paying $120.00 to unweld what they welded (per TSB ) to adjust my steering & check the alignment... you'd think I'd get a copy if the alignment?? what they welded (per TSB ) to adjust my steering & check the alignment... you'd think I'd get a copy if the alignment?? More
Service work was on time and correct.Nothing more to say, Great service Department.If I have say anything more then this review is worthless. I had my say, now live with it. Great service Department.If I have say anything more then this review is worthless. I had my say, now live with it. More
The staff was courteous, helpful and knowledgeable. The waiting area was clean, and well stocked. I would use their services against without any hesitation whatsoever waiting area was clean, and well stocked. I would use their services against without any hesitation whatsoever More
Great follow thru. I really do not enjoy buying cars but I really enjoyed working with Shannon. I will refer others to your dealership . Thank yiu I really enjoyed working with Shannon. I will refer others to your dealership . Thank yiu More
Everything was handled very professionally!We have purchased quite a few cars and trucks from Tanner in the past also. Very pleased always. We have recommended Tanner to many people. purchased quite a few cars and trucks from Tanner in the past also. Very pleased always. We have recommended Tanner to many people. More
Helpful and efficient. Salesman explained a great overview. Finance person explained everything well . Jeff (salesman) was very helpful in helping explain all the controls and also explain how to se overview. Finance person explained everything well . Jeff (salesman) was very helpful in helping explain all the controls and also explain how to set up towing More
They have good people meeting and working with customers.. They work hard at making your experience at Tanners Service center a positive experience.Thank you. customers.. They work hard at making your experience at Tanners Service center a positive experience.Thank you. More
Extremely poor service desk staff. Two weeks to get first appt to troubleshoot. Then, failed to notify me of parts arrival. Misled me about status when I finally contacted them after five weeks waiti first appt to troubleshoot. Then, failed to notify me of parts arrival. Misled me about status when I finally contacted them after five weeks waiting. Staff trivialized the significance of the failed satellite radio. Turned out the part had been there for several weeks. Despite the screwups, it took another three weeks for an appt to have the part installed. In all, a problem that required no more than three weeks to resolve took ten weeks. I could have excused the errors had anyone apologized, admitted they messed up, or tried to rectify the situation. Unfortunately, none of those things happened. I have purchased 33 new vehicles all of which were only serviced by authorized dealers. Never have I received worse customer service. More