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Tanner Motors

Brainerd, MN

4.5
1,116 Reviews
We offer first-rate Nissan, Dodge, Chrysler, RAM and Jeeps. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers in Minnesota, but as a tenacious spirit dedicated to getting the flexible terms you deserve.
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620 W Washington St

Brainerd, MN

56401

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Showing 1,116 reviews

November 16, 2024

Dale was terrific. He couldn’t have been more helpful and accommodating. The whole sales department was very helpful and they made the buying process smooth and easy. More

by jpfreeman73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Tanner Motors responded

5 stars for DALE!! awesome and thank you for letting us know he does such a great job!

November 16, 2024

We had our oil changed on our Ram truck. The service department sold us on rotating the tires. They broke off a lug nut in the process then wanted us to pay close to $300 to fix it. The part More

by MARILYNBURGGRAFF
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Wing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ertl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Tanner Motors responded

Thank you for sharing your feedback. I sincerely apologize for the frustration and inconvenience you experienced during your recent visit to our service department. After reviewing the situation, it appears that the issue with your lug nut was caused by it being cross-threaded, which resulted in it snapping upon removal. Unfortunately, this kind of repair requires additional time and labor to correctly repair the lug which snapped off to insure your safety. I understand this is a frustrating situation, and I recommend reaching out to the last service provider who worked on your wheels to seek reimbursement, as they may be responsible for the cross-threading. We value your business and take your feedback seriously as we strive to improve. Thank you for bringing this to our attention. Sincerely, Glen Ertl

November 09, 2024

Got in right away and finished when they said it would be done. Very pleased More

by JDMACDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Tanner Motors responded

Great to hear it was done when it was supposed to!

November 06, 2024

I was very happy with Dan/ sales person whom I dealt with buying my truck, each person I am in contact with was very pleasant and helpful. Taylor, Tony, Jason and others whom I cannot remember the names. More

by wvervalen2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Tony, Jason 10+
Nov 13, 2024 -

Tanner Motors responded

Dale is awesome! so is the whole team, glad you had a great experience! thank you for the 5 stars!

November 06, 2024

All the staff here went above and beyond - I will forever buy my vehicles here! More

by nicole3201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Tanner Motors responded

Thank you for the 5 star review, glad everyone went above and beyond for you.

October 31, 2024

The sales woman and all the staff are great, I would definitely recommend this dealership. More

by jedjaekel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Tanner Motors responded

Jed, Taylor is Great, she really works hard for her customers, sorry again about the time it took to get in and out of Finance, her customer before wanted her involved in each step of the process and that typically doesn't happen. Please remember if you need anything, have any questions on your new Dodges settings or anything please let us know. Thank you again Jeremy

October 25, 2024

2 recalls on my vehicle was the service done. It was done in a timely manner. The attendant at the front desk was knowledgeable and curious. More

by SMSOLEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Tanner Motors responded

Great to hear. thanks for the 5 stars!

October 22, 2024

Great teamwork! I never felt pushed for a decision or a car. Jeff was informative and respectful. More

by LMGALL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Obrycki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Tanner Motors responded

Informative, Respectful, and not pushy! 5 stars all around! thanks for the kind words!!

October 19, 2024

Thank you for your good and thoughtful service. It is appreciated very much. Gary Thorman More

by APRIL101957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Tanner Motors responded

Thoughtful service couldnt have said it better myself! and thank you for the 5 star reivew!

October 17, 2024

we were happy with our salesman and service, we have bought our last 3 vehicles from Tanner More

by BEARCOUNTRY13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Tanner Motors responded

Dale is awesome we are lucky to have him and customers like you! Thanks

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