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Tanner Motors

Brainerd, MN

Overview
Employees
Reviews
Vehicles
4.5
1,127 Reviews
We offer first-rate Nissan, Dodge, Chrysler, RAM and Jeeps. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers in Minnesota, but as a tenacious spirit dedicated to getting the flexible terms you deserve.
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620 W Washington St

Brainerd, MN

56401

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Showing 1,127 reviews

December 21, 2024

it rides alot beter i feel a lot beter driving it now it has new brakes More

by Thomasdeck100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Wing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 17, 2024

+ Did a great job getting me in service was great a little disappointed my car was not under warranty. I bought 4 months ago and it was under 1000 miles. Had to replace my battery and now my starter an More

by hillary49US2001
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Tanner Motors responded

Thank you for taking the time to share your feedback with us! We’re glad to hear that you had a positive experience with our service team. We understand your frustration regarding the warranty situation and the unexpected repairs so soon after your purchase. While some components may fall outside of the warranty coverage, we’d be happy to review your specific case further and see if there’s anything we can do to assist. Please reach out to us directly so we can discuss your concerns and explore potential solutions. Your satisfaction is important to us, and we want to ensure your experience improves moving forward. Thank you for giving us the opportunity to address this!

December 10, 2024

They are very professional and nice at the desk. They got my car on and out in no time at all. Thank you More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Tanner Motors responded

Cheryl Great to hear everyone was professional when you got your Jeep Serviced! Thank you for taking the time to give them 5 stars and share your experience.

December 10, 2024

Easy, quick, convenient and good value. Will be back for sure. Car wash was good too. More

by DRIEGERT94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Tanner Motors responded

Couldn't have said it better ourselves, we love our car wash thank you for your review.

December 08, 2024

Was a little disappointed that they really didn’t want to move on prices of my trade in, or on the vehicle I was looking at. Sales rep was very pleasant to work with. More

by khizmet03
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Tanner Motors responded

Thank you for taking the time to share your feedback and for the kind words about your experience with Taylor in sales. We’re thrilled to hear she made your visit a pleasant one! We understand that pricing and trade values can sometimes be a sticking point, and we always aim to provide fair and competitive offers based on market conditions. Your input is invaluable, and we’ll take it into account as we strive to continuously improve. Thank you for choosing Tanner Motors, and we hope to have the opportunity to work with you again in the future. Please don’t hesitate to reach out if you have any additional questions or if there’s anything else we can assist you with.

November 29, 2024

Went in for oil change, they did inspection on my 2023 Chrysler 300 and told me I needed new tires. They gave me 2 tire quotes on tires they do not have in stock and cannot get. They didn't give me a quot More

by Suzietskitchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Ertl
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2024 -

Tanner Motors responded

Thank you for sharing your experience with us. I sincerely apologize for any inconvenience caused during your recent service visit. We aim to provide clear and helpful service, and I regret that we fell short in this instance. I understand how frustrating it must have been to receive quotes for tires that were unavailable and not get a quote for options that were in stock, even after you asked. This is not the level of service we strive to deliver, and we will address this with our team to ensure it doesn’t happen again. I’d like to make it right for you. Please feel free to contact me directly at 218 454 3600, and I’ll personally assist you in finding tires that meet your needs and are available promptly. We appreciate your feedback and the opportunity to improve. Thank you for bringing this to our attention. Glen Ertl

November 28, 2024

I believe my service advisor was Adrian. He scheduled my appointment and handled the paperwork. Very satisfyed with him and the service. Thanks More

by mjviehauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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Nov 29, 2024 -

Tanner Motors responded

Thanks for the 5 star review! glad everything went well!

November 25, 2024

The buying process was great. I came back to get the car after hours because I needed a ride back and it was locked in the bay. After calling the police to see if they could help More

by NOELLE.KUECHENMEISTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Swedberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember who let us back in.
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Nov 25, 2024 -

Tanner Motors responded

Well the story of this car purchase will be told for years to come! Ray was the one who came back and got you in. Sorry for the extra time looking at your car in the delivery bay. Glad we live in a small town and the dispatch new someone who worked here and had their cell phone.

November 24, 2024

When paying for my service visit, I thought that my keys were misplaced. The staff spent much time and effort into finding my keys. It turns out I had them in my pocket all along. Despite that, they were ve More

by mcnally1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Tanner Motors responded

Those pesky Keys!! Glad you found them, and that everyone was supportive of you in your search! Thank you for the 5 Star Review we apricate it!

November 22, 2024

people were very friendly and asked if there was anything else they could do for me. The service work was done promptly and correctly More

by BOB4619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrain
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Nov 22, 2024 -

Tanner Motors responded

Thank you for the 5 star review. Friendly, Prompt service done correctly is key!

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