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Tamiami Hyundai - Service Center

Naples, FL

4.6
589 Reviews

589 Reviews of Tamiami Hyundai - Service Center

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November 28, 2024

They are the best and I mean it. The best the best the best the best More

by CBHERZOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Rake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Tamiami Hyundai responded

Thanks so much for your review. We look forward to your next visit to Tamiami Hyundai!

November 27, 2024

After having my car for a week I drove it the following day to have the entire electrical system die on a busy road. Triple A needed to tow it back to the dealer for service. My wife was scared to death More

by JJAUREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Rake
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Tamiami Hyundai responded

I'm truly sorry to hear about the issues with your car and the distress it caused. This is not what we want for our customers, especially after such a long wait for service. Please reach out so we can address this situation promptly and regain your trust. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

November 27, 2024

Normally the service is outstanding and done within reasonable time. My last repair (head unit) took more than 30 days to resolve. Thankfully I am retired and have a second car otherwise, this would More

by bboffsvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patel
Nov 27, 2024 -

Tamiami Hyundai responded

It's disappointing to hear about the delay with your recent repair. We strive for timely service, and it's clear we fell short this time. Thank you for your patience, and please feel free to reach out if there's anything else we can do for you. - Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

November 27, 2024

The used car we bought was never inspected or serviced when it was returned as a lease so we’ve gone through xxxx replacing the all the different parts tires and smells it had from previous driver I want More

by johnnyg1864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Rake
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Tamiami Hyundai responded

Johnny, thank you for sharing your experience with us. We're glad to hear that Linda and our management team at Tamiami Hyundai were able to address the issues and make things right for you. We appreciate your patience and understanding!

November 27, 2024

Tamiami Hyundai did not complete the work that I had requested. When I called the service department, I was hung up on several times. They could not be bothered by talking to their customers. More

by PETE3PALMS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The lady in the service department
Nov 29, 2024 -

Tamiami Hyundai responded

It's disappointing to hear about your experience with our service department. We strive for excellent customer communication, and it's clear we fell short this time. Please reach out so we can address your concerns directly and ensure a better experience moving forward. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

November 27, 2024

The wait time was unacceptable. I was there on time but it was over an hour before my vehicle even went into the shop More

by albertandrade661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda
Nov 29, 2024 -

Tamiami Hyundai responded

Albert, I apologize for the extended wait time you experienced. We strive to provide timely service and it's disappointing to hear we fell short during your visit. We will be sure to discuss this with our team to improve our efficiency for the future. Please reach out if you'd like to discuss this further or have any other concerns. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

November 27, 2024

Service was efficient, Uber transportation was timely, costs were reasonable., services wrier explained issues thoroughly. More

by ROGERMAX.WILLIAMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Dec 02, 2024 -

Tamiami Hyundai responded

We're delighted to hear that you had an efficient and informative experience with our team at Tamiami Hyundai. It's great to know the Uber transportation worked out well too. Thank you for choosing us!

November 26, 2024

You have an ace with Linda ! She made our whole process a dream ! Thank you ! More

by GIGIWUNDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda midlam
Nov 26, 2024 -

Tamiami Hyundai responded

We're over the moon to hear that Linda made your Tamiami Hyundai experience a total success! We'll be sure to pass along the kind words. Safe travels!

November 26, 2024

I had to wait for my appointment for 6 weeks. That was very disappointing. Once the service was done the service department was very good More

by AVARI43
Recommend Dealer
Yes
Employees Worked With
No name
Nov 26, 2024 -

Tamiami Hyundai responded

Thank you for your patience and feedback. We're glad to hear that our service department at Tamiami Hyundai met your expectations once the appointment was underway, and we'll work on improving wait times in the future. Safe travels!

November 26, 2024

Exceptional people. So encouraged to have my car serviced here. All are very very good and nice and professional. More

by nicci.stryker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan and Jorge on service team.
Nov 27, 2024 -

Tamiami Hyundai responded

We're delighted to hear that you had such a positive experience with our team at Tamiami Hyundai! Thank you for choosing us for your car service needs. We look forward to serving you again in the future!

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