Tamiami Hyundai - Service Center

I am a Genesis GV80 owner back in the Northeast. This was my first experience in a Hyundai dealership and found it orderly and running pretty smoothly. My service Advisor Jorge Sierra was very pro This was my first experience in a Hyundai dealership and found it orderly and running pretty smoothly. My service Advisor Jorge Sierra was very professional and helpful to this "newbie"! More

We came to get a loaner as our 2021 GV 80 was in for battery replacement. While there my husband went to look at a GV 70 and met Arli. Over a period of a couple hours they came to agreement on trading battery replacement. While there my husband went to look at a GV 70 and met Arli. Over a period of a couple hours they came to agreement on trading our GV80 for a 2025 GV70. It was getting to be 130 after we had finished the purchase and the sales manager and service manager said that it was not busy in the shop so we should wait to take it home. I was not feeling well And suggested we come get it Saturday or Monday, but they both insisted they could get it preped, road tested and washed quickly, by 5pm it was apparent that was not going to happen. Our salesman Arli said he would deliver it to us Saturday. We waited all day and at 430pm a young lady called to say he could not deliver it Saturday, but would at 11 on Sunday, we had a funeral at noon and said it had to be here by 10. Arli arrived and we did not have time to learn anything that might have been different from our GV 80 so we said we would call and make an apt with him later in the week. I believe that both the management people should learn not to make promises that are impossible to happen. They put their salesperson in a very awkward situation. Had this been our first experience with the dealership it would be very hard to want to do more business with it. Arli made us feel better as did Peter at the Genesis service desk, when a glitch turned up in our GPS and screen resulting in us putting over 200 miles on the car driving between home and the dealership over 3 days while they trued to figure it out, they were amazing in getting it resolved. Just saying this purchased started out on the wrong foot but thanks to Arli and Peter it turned positive. More

Brought my car in for servicing a recall. Taken right on time. Alejandra was outstanding. Taken right on time. Alejandra was outstanding. More

They are the best and I mean it. The best the best the best the best The best the best the best the best More

The used car we bought was never inspected or serviced when it was returned as a lease so we’ve gone through xxxx replacing the all the different parts tires and smells it had from previous driver I want when it was returned as a lease so we’ve gone through xxxx replacing the all the different parts tires and smells it had from previous driver I want thank Linda at the service desk and both old and new general manager doing what’s right to correct the issue that never should of occurred again thank you to LINDA More

After having my car for a week I drove it the following day to have the entire electrical system die on a busy road. Triple A needed to tow it back to the dealer for service. My wife was scared to death day to have the entire electrical system die on a busy road. Triple A needed to tow it back to the dealer for service. My wife was scared to death and is now concerned about driving it again.. very disappointing experience. plus I needed to wait for almost a year to get the recall service More

Normally the service is outstanding and done within reasonable time. My last repair (head unit) took more than 30 days to resolve. Thankfully I am retired and have a second car otherwise, this would reasonable time. My last repair (head unit) took more than 30 days to resolve. Thankfully I am retired and have a second car otherwise, this would have been a greater concern. More

Tamiami Hyundai did not complete the work that I had requested. When I called the service department, I was hung up on several times. They could not be bothered by talking to their customers. requested. When I called the service department, I was hung up on several times. They could not be bothered by talking to their customers. More

The wait time was unacceptable. I was there on time but it was over an hour before my vehicle even went into the shop I was there on time but it was over an hour before my vehicle even went into the shop More

Service was efficient, Uber transportation was timely, costs were reasonable., services wrier explained issues thoroughly. costs were reasonable., services wrier explained issues thoroughly. More