542 Reviews of Tamiami Hyundai - Service Center
Service technician was very personable, accurate and helpful. She took the time to listen and aided my decision making with her expertise. I will ask for her again at my next service call. helpful. She took the time to listen and aided my decision making with her expertise. I will ask for her again at my next service call. More
Always outstanding service. Arrived early and took me in immediately. Had an issue with a leaf in the cabin filter and they jumped in it the next day. Arrived early and took me in immediately. Had an issue with a leaf in the cabin filter and they jumped in it the next day. More
After arriving 15 minutes late (it took me 1 hr and 15 min to get there from Ave Maria) I expected to be greeted with "your late so you'll have to wait until we can fit you in". Instead, I was greeted wit min to get there from Ave Maria) I expected to be greeted with "your late so you'll have to wait until we can fit you in". Instead, I was greeted with smiles and told not to worry! They inspected my car and found 2 other items that needed to be addressed along with the oil change. The service dept texted me asking for approval to fix the 2 other items found during the inspection.....I had no idea that was how the communication would work. I happened to look at my phone while waiting and saw the text so proceeded to approve the 2 additional items so I thought all was good but I apparently did not sign the approval. When the car was finished and I was checking out the 2 additional items were not done because I didn't approve them. Anyway, they took my car back and fixed the 2 additional items and sent me on my way. As I was getting ready to leave here comes Alejandra Quintana with my phone I had left at the service desk. Alejandra Quintana was a joy to work with and thank you for an overall great experience! Just a suggestion on your communication process: I admit that I can be "phone challenged" at times but since I was waiting on site maybe someone could have come in and asked for my approval in person. More
Good timely service with schedule for more. Surprised to learn at check out that only check payment would not incur a fee. I haven’t carried checks in year. Would have been nice to know of this Surprised to learn at check out that only check payment would not incur a fee. I haven’t carried checks in year. Would have been nice to know of this policy change in advance. My bank card account card was accepted last service. $12.00 service fee an annoyance! More
I enjoyed visiting Hyundai for service when I leased my car. It was always relaxed and low key even though I had to wait. I brought a book and drank good coffee and read. car. It was always relaxed and low key even though I had to wait. I brought a book and drank good coffee and read. More
Had my first service done on a certified pre-owned Palisade we recently purchased. Worked with Linda, who was excellent to deal with. Work was completed exactly when promised. Only suggestion I have Palisade we recently purchased. Worked with Linda, who was excellent to deal with. Work was completed exactly when promised. Only suggestion I have is to provide some simple snacks for your customers. More
Excellent follow up. Very knowledgeable. Stronger communication. JC is very personable and makes you feel comfortable that everything will be done well. Very knowledgeable. Stronger communication. JC is very personable and makes you feel comfortable that everything will be done well. More