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Tamiami Hyundai - Service Center

Naples, FL

4.6
534 Reviews

534 Reviews of Tamiami Hyundai - Service Center

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April 26, 2025

Fast and efficient. Easy to book online. Even with the construction taking place to expand the dealership the experience was much better and less chaotic than Fort Mye More

by lespjwares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Alexandra was a sweetheart. Waiting room was jammed to capacity. Close captioning should be a no brainer on the TV. Car finished quicker than predicted. Still a relatively p More

by GREGGBIRR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Tamiami Hyundai responded

Thank you for sharing your experience with us at Tamiami Hyundai! We're glad to hear Alexandra made a positive impression and that your car was finished ahead of schedule. We appreciate the feedback about the waiting room TV, and we'll look into it.

April 25, 2025

Zero stars was not an option. . . .unorganized chaos. . . smokers paradise. . . employees paid for smoking. . . too many employees doing absolutely nothing More

by NICKYOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember names. . . . bad experience
Apr 25, 2025 -

Tamiami Hyundai responded

It's disappointing to hear about your experience. We strive for a well-organized and professional environment, so this feedback is concerning. Please reach out if you'd like to discuss further or have any other concerns. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 417-1222 ext. 3231 - hyundaimanager@gotamiami.com

April 25, 2025

My service appointment at Tamiami Hyundai was a very good experience. My service advisor, Sheila, was very thorough and attentive. More

by kjadair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila Howe
Apr 25, 2025 -

Tamiami Hyundai responded

We're delighted to hear that Sheila provided you with a thorough and attentive service experience at Tamiami Hyundai. Thank you for sharing your positive feedback!

April 25, 2025

A routine service appointment provided swiftly and courteously. I was greeted by a polite attendant upon my early arrival and ushered to the appropriate location for my service visit. More

by JEFFPERRY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Midlam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Tamiami Hyundai responded

We're delighted to hear that your service appointment at Tamiami Hyundai was handled swiftly and courteously. Our team takes pride in providing a seamless experience, and we're glad you felt well taken care of from start to finish!

April 24, 2025

Everyone is always very helpful and efficient every time I bring car in for service. More

by travisgardella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Tamiami Hyundai responded

Efficiency is always our aim at Tamiami Hyundai. Thanks for trusting us with your vehicle's care!

April 24, 2025

They were fast, polite, concerned, knowledgeable, courteous, and professional. I felt my car was in good hands. More

by LK-PIENTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Tamiami Hyundai responded

We're delighted to hear that you felt your car was in good hands with the team at Tamiami Hyundai! Thank you for highlighting our fast and professional service. We appreciate your feedback!

April 24, 2025

Had a new tire replaced because it could not be repaired. Leaks since work was done. Returned to get it checked and replaced. Dealership said nothing could be done since they can’t find a leak. Tire is under More

by SEGRIFFITHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandra Quintana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Tamiami Hyundai responded

I'm sorry to hear about the issue with your tire. It's frustrating when a problem persists, especially under warranty. We want to ensure you're driving safely and would like another opportunity to address this for you. Please reach out at your convenience so we can assist further. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

April 23, 2025

The dealer didn’t recognize that I have 3 years of free oil changes & charged me& then no one returned my calls. More

by CORINNEPAL42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Fernandez
Apr 24, 2025 -

Tamiami Hyundai responded

I'm sorry to hear about the confusion with your oil change benefits and lack of follow-up. We strive for clear communication and prompt service, so it's disappointing to learn we fell short here. Please reach out at your convenience so we can address this matter directly. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 417-1222 ext. 3231 - hyundaimanager@gotamiami.com

April 23, 2025

Evelyn, in service, was AWESOME! Professional, knowledgeable, efficient and very personable. It was a pleasure to work with her. She is truly an asset to Hyundai! More

by terriom223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn was amazing
Apr 24, 2025 -

Tamiami Hyundai responded

We're delighted to hear that Evelyn provided such an exceptional experience at Tamiami Hyundai! Our team takes pride in offering professional and personable service, and it's great to know she made a positive impact. Thank you for sharing your feedback with us!

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