
Tamiami Hyundai
Naples, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I am rating the Hyundai service 5 stars because everything AFTER scheduling the appointment went very well. Drop off, inspection/run-through, meeting with service adviser, keeping me informed, pick everything AFTER scheduling the appointment went very well. Drop off, inspection/run-through, meeting with service adviser, keeping me informed, pick up-- all the usual stuff-- went perfectly. HOWEVER, I do not own a Hyundai, I own a Genesis that I purchased from this dealership, who provided lots of presale blather about premier bespoke service. In reality, the dealership is currently providing Hyundai-level service to its luxury Genesis brand that is nowhere near what BMW, Porsche, Mercedes, Acura and the like provide (I've owned them all). Now, I know this dealership has exploded and sold truckloads of new Genesises (I love the GV70 bought)-- but their service capacity HAS NOT KEPT UP and the wait/backlog to get an appointment is rated ZERO. I called in early September to schedule routine service and received a mid November date as long as I dropped off and picked up. And don't even try to get a loaner, that added a month more. The car spends summers in Massachusetts and that's an even worse situation. So yes, 5 Stars to the hard working, earnest folks in the service department who did a great job, but a big fat zero to the dealership owners and management who have pumped out a large volume of luxury-priced cars with no realistic strategy on how to service them as promised. More
Ryan (in the Service Dept. ) was absolutely great! He answered all my questions. In addition, he kept me updated about when the ordered part would arrive, when the repair would ) was absolutely great! He answered all my questions. In addition, he kept me updated about when the ordered part would arrive, when the repair would be completed, etc. .......Always in a friendly, upbeat manner. ******(6 stars) More
Had a long 2 hour wait for an oil change and tire rotation. Which they told me they do at the same time. The girls outside definitely need to be better communicators with time estimation of work rotation. Which they told me they do at the same time. The girls outside definitely need to be better communicators with time estimation of work being done. It’s simple communication. I had the pleasure of working with Nicole, she might’ve not been working there too long. So the busier it got might’ve gotten a bit overwhelming to track everybody’s car. I originally had 1 star. But after talking to Sammy the service head and the service manager as well. Both were super easy to talk to. And I felt like they really cared about me being frustrated for the 2 hour wait. They offered me a complimentary oil change to come back again! Which I plan to since I live 5-10 mins away! Thank you again for stepping in and taking care of the situation. More
Labor for an oil change went from $18. 45 on 9/12/23 to $50 on 9/27/24. I consider this a complete rip off. After ten years, we will seek an alternate service provider for our two Santa Fe 45 on 9/12/23 to $50 on 9/27/24. I consider this a complete rip off. After ten years, we will seek an alternate service provider for our two Santa Fe Sports. More