Tamiami Ford Inc - Service Center

Thank you Jesus & Milton for a quick check in and prefect oil change! You two made this experience a great one!! The waiting area was clean and well stocked with water or coffee ! Tamiami Ford shoul prefect oil change! You two made this experience a great one!! The waiting area was clean and well stocked with water or coffee ! Tamiami Ford should be so thankful for you both because I am !! More

Tamiami Ford service was impressive from the moment we arrived. Osleidys in service could not have done a better job- she’s remarkable. Great communication and the service was fairly priced. Thank you! arrived. Osleidys in service could not have done a better job- she’s remarkable. Great communication and the service was fairly priced. Thank you! More

Showed up for my appointment for a recall on my bronco. Took seven weeks to get the appointment. Supposed to open up at 7 o’clock. No one there till 5 to 10 minutes after. Service area is being remodeled, Took seven weeks to get the appointment. Supposed to open up at 7 o’clock. No one there till 5 to 10 minutes after. Service area is being remodeled, but do you think somebody would be standing outside to help you, no. They do not go out of their way to provide customer service. I think the repairs and the service on the vehicle we’re fine. More

Each touch point I had at the dealership from the telephone operator who booked the appointment to the driver who picked up the car and delivered it when the work was finished to the service tech who telephone operator who booked the appointment to the driver who picked up the car and delivered it when the work was finished to the service tech whom I spoke with to learn the details of the recall and the remedy were professional, informed, and very pleasant. It was one of the best dealership experiences I've had in many years. More

Check in was very professional, When I received the car after two hours ,The car was clean. No grease on the steering wheels.etc. The service consultant, Jeff Novak explained everything, my question is car after two hours ,The car was clean. No grease on the steering wheels.etc. The service consultant, Jeff Novak explained everything, my question is, it was called back for defective parts. Ford should give us free rentals when the car is tied up after all, it was their problem ,I will have my car serviced there,because of representatives like Jeff. when I owned a Honda, and it went back for warranty work, they did give me a rental car free. More

Excellent service department and quick lube. Been a customer over 40 years. Jeff in service is so professional and friendly. Hope he stays for many more years Been a customer over 40 years. Jeff in service is so professional and friendly. Hope he stays for many more years More

We booked our appointment way in advance with Tamiami Ford with Nan.. We live in Bonita, but purchased our 2018 truck from Tamiami ford. This is the second time service tecks/managers disappointed us ,pl Ford with Nan.. We live in Bonita, but purchased our 2018 truck from Tamiami ford. This is the second time service tecks/managers disappointed us ,plus one time on our daughters truck. We dropped our truck off after work on a Friday for a tailgate recall 20N03. (2-4 Hour job). I called at 11am to see how much longer. Service manger Michael on duty had no idea of paperwork or my truck. Said he would look into. Well 2 hours later I recalled to see if he found it . He said just stay on line I will walk out there and look. OMG Then he says he got it and paperwork, but it needs a part so they will have to keep until Monday. According to my paper work we were called for that appointment because parts were in. We felt like we were bothering him. Needless to say, We won't bother him again! We picked up our truck. Made an appointment with Coconut Ford who actually is attentive to customers and will have all our work done there on all our vehicles and our daughters from now on . Not sure what is wrong with their service department, they don't seem to have enough quality employees. That's important in this day and age if you want to succeed!! I feel bad for those employees that are having to carry the weight of the worthless ones who just don't care.. Mr. & Mr. Zeller should look into this!! More

My recent experience with the service department was great. Took my Escape in for a recall notice and got the best service and information from Michael. great. Took my Escape in for a recall notice and got the best service and information from Michael. More

Dakotahs customer service was above and beyond. He was very professional, informative and went all the way to help entertain our two small children who were with us and made our experience stress f He was very professional, informative and went all the way to help entertain our two small children who were with us and made our experience stress free and enjoyable. Will definitely be recommending Dakotah to our friends and family!! More

I have bought my cars from you for several years, and yet you have offered me less on my car, that I bought from you, than any other place has offered me. I had faith in you. I have a wonderful car I e Elena you have offered me less on my car, that I bought from you, than any other place has offered me. I had faith in you. I have a wonderful car I e Elena condition with 3000 miles on a 2020 car. I’ve been very sick and have not been able to drive anymore. Shame on you. Alejandra Brunker More