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93 Reviews of Tamiami Ford Inc - Service Center
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April 05, 2024
Worked with both Jeremy Dollen and Emilee Cottrill in fixing a couple of problems with our 2015 Mustang. We were very impressed with both these representatives of Tamiami Ford who dealt with our problem fixing a couple of problems with our 2015 Mustang. We were very impressed with both these representatives of Tamiami Ford who dealt with our problems efficiently, courteously and the work was done in good time. We were keep updated with the work progress, which was very helpful. We have been long standing customers of Tamiami Ford and always find them easy to deal with and very helpful with any concerns we may have and highly recommend them for any Ford vehicle problems. More
by jackspad
Employees Worked With
Jeremy Dollen and Emilee Cottrill
March 05, 2024
Great service team at Tamiami Ford Fleet services - very polite and helpful and right on schedule as promised. Kudos to the Collision team as well who integrated a minor repair into the service schedule. polite and helpful and right on schedule as promised. Kudos to the Collision team as well who integrated a minor repair into the service schedule. More
by photoka
Employees Worked With
Jeff Houser, Jeff Novak, Taylor
March 05, 2024
I made an appointment to have my a/c serviced I waited 2 weeks for it Arrived at my appointment and they greeted me very well I was then told they could not work on my car because it was over 10 years 2 weeks for it Arrived at my appointment and they greeted me very well I was then told they could not work on my car because it was over 10 years old My car is a 2004 Thunderbird with 18,000 miles Never driven in the rain. I accept their policy but why would they make the appointment knowing what year my car is. THEN I received an email saying i missed my appointment The left hand doesn’t know what the right hand is doing-but they were nice More
by 5664merc
Employees Worked With
Rather not say
February 28, 2024
Collision center is the worst customer service. Make three different appointments to have my expedition repaired every time I took it over they said can you come back in two weeks....No not again . Make three different appointments to have my expedition repaired every time I took it over they said can you come back in two weeks....No not again .. More
by pswilley1313
Employees Worked With
Marcos
February 27, 2024
I bought a certified used vehicle from this organization in November 2022. I have less than 4000 miles driven since the purchase. Very much liked the automobile and the salesperson, but it ends there. I in November 2022. I have less than 4000 miles driven since the purchase. Very much liked the automobile and the salesperson, but it ends there. I am a Bonita Springs resident, but live elsewhere 5 months of the year. The vehicle lives in Florida all year. Was promised a free service upon my return in October 2023, but no record on file when I called to schedule. Waited 4 hours for a promised 2 hour service. Scheduled another appointment for 10am to fix door code panel that has fallen off and was told the vehicle would not even be looked at for another 2 hours. Rescheduled the appointment. Called to verify the appointment prior and the receptionist did not speak English. Said she would transfer me to one who could help. That help was voicemail. Left a detailed message with no return call. Showed up for my scheduled appointment and was told the part that fell off my car was $800 and not in stock, yet I was never informed my visit would be fruitless. This should have been covered by my extended warranty. I am 72 years of age, have owned numerous vehicles, yet have never experienced the lack of respect or incompetent service that I have received at Tamiami Ford in the last 4 months. I will not be back and will tell my associates to stir clear of this dealership. More
by John
Employees Worked With
Manager
November 16, 2023
Excessive delay even if you have an appointment. They wanted me to change the 4 tires because they had more than 15 punctures between them. When seeking a second opinion, there were only 3 puncture They wanted me to change the 4 tires because they had more than 15 punctures between them. When seeking a second opinion, there were only 3 punctures that were completely repairable and did not require tire changes. I consider these to be bad sales practices. In general, the service has changed a lot for the worse. They should correct and return to the attention from a while ago. More
by Ilya Forcade
Employees Worked With
Unknown name
