Tamiami Ford Inc.

Sales rep Jeff Bergt was very helpful in following up make sure I was satisfied and had everything needed to get the most of my Maverick make sure I was satisfied and had everything needed to get the most of my Maverick More

very friendly and Everything perfect thanks Mr. Tino Molina everything very well explained gracias recomiendo Tino Molina everything very well explained gracias recomiendo More

I usually handle most of my vehicle maintenance myself, but due to having Ford points, I decided to take my new Ford Maverick to Tamiami Ford for my first year of oil changes. Unfortunately, my experience but due to having Ford points, I decided to take my new Ford Maverick to Tamiami Ford for my first year of oil changes. Unfortunately, my experience there was far from satisfactory, and I feel compelled to share my feedback in order to help others avoid using their services. First and foremost, the oil changes were an absolute ordeal. Despite having an appointment, I was forced to endure wait times exceeding two hours. On one occasion, I found myself waiting for a staggering three hours. The so-called "quick lane" at Tamiami Ford is anything but quick. This inefficiency was frustrating, to say the least. To make matters worse, during each oil change, I noticed that my fluids were not properly checked. I even left one appointment with an empty washer fluid reservoir, which is a basic oversight that should never happen. It's disheartening to see such a lack of attention to detail and negligence in their service. Furthermore, the service personnel repeatedly tried to upsell me on unnecessary services. Keep in mind, my truck was less than a year old, so there was absolutely no need for additional maintenance or costly add-ons. It felt like they were more interested in padding their own profits rather than providing genuine, customer-oriented service. One particular example of this was their attempt to sell me an overpriced additive for my fuel or gas, which they claimed would benefit my vehicle. In reality, this is something I could easily do myself at a fraction of the cost. Paying an extra $200 for such a service is simply unreasonable and unjustifiable. In regards to the tire incident, I was informed by the dealer that I needed to purchase a new $200 tire. They argued that the puncture was in an unrepairable area on the shoulder of the tire. Annoyed by the excessive waiting time, I reluctantly agreed to the purchase. However, after seeking advice from a friend who is a tire expert, I discovered that I had been taken advantage of. The puncture was actually in a repairable area, and a simple patch would have sufficed. It was a clear case of deception and an unnecessary expense on my part. Given my overall experience at Tamiami Ford, I have made the decision to no longer utilize their services. I strongly urge others to seek alternative dealerships, even if it means traveling a bit farther. It's essential to prioritize reliable and customer-oriented establishments that respect your time, offer fair prices, and provide honest assessments of your vehicle's needs. More

Our Salesman Jon Paul Jackson was excellent. He went above and beyond to make sure we were completely happy with our truck. He took the time to make sure we were comfortable and new how to work He went above and beyond to make sure we were completely happy with our truck. He took the time to make sure we were comfortable and new how to work everything in the truck More

Dealership was great to work with. My sales person was awesome. Finance department was also east to work with. My sales person was awesome. Finance department was also east to work with. More

Very good experience. Salesman Alex was excellent very easy to deal with would recommend him highly. Salesman Alex was excellent very easy to deal with would recommend him highly. More

Alex Cabada is a fantastic salesperson, he took the time to find the vehicle that I was looking for to replace my current vehicle, Alex truly is an asset to your dealership. Susan Gessler is a fantastic to find the vehicle that I was looking for to replace my current vehicle, Alex truly is an asset to your dealership. Susan Gessler is a fantastic Business Manager, she was able to offer me a lower rate than my credit union, she took the time to make my purchase a pleasure.She too is an asset to your dealership. It was a pleasure working with these individuals. More

Wonderful service dept. will be bringing my car for future service. Jeff is wonderful service advisor. will be bringing my car for future service. Jeff is wonderful service advisor. More

Jon Paul was the best car salesman I ever dealt with. He was always upbeat and communicated very well. He would always go one step beyond what was expected. You best up his pay package in order to keep He was always upbeat and communicated very well. He would always go one step beyond what was expected. You best up his pay package in order to keep him around. More

They advertise cars on their site that they do not have in stock. After arriving there they stated that all were sold. They could at least mark them sold on the site instead of showing them in stock. Misle in stock. After arriving there they stated that all were sold. They could at least mark them sold on the site instead of showing them in stock. Misleading. More