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Tamiami Ford Inc

Naples, FL

Overview
Employees
Reviews
Vehicles
4.2
239 Reviews
Tamiami Ford is a new Ford and used car dealership in beautiful Naples, FL. We take care of all of your automotive needs under one roof! Tamiami Ford has over 1000 new Fords and pre-owned vehicles available. Whether you are wanting a car loan or lease for the purchase of your new or pre-owned vehicle, need auto service repair and maintenance , collision repairs , or you need to purchase genuine Ford parts, you’ll never experience any less than our 100% effort to ensure your 100% satisfaction. We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars from many other makes. Tamiami Ford is committed to providing superior service in all departments, from sales to finance to parts and service, and we invite you to search through our online inventory. As a family-owned and operated business since October 1973, Tamiami Ford is one of the highest regarded dealerships in southwest Florida! Residents and customers have honored us by voting for us in the Best of Naples and the South Florida Choice Awards, for nine years in a row, The dealership has won multiple gold and silver recognitions in several automotive categories. We know we would not have achieved this level of success without the support of our surrounding communities, and we promise that we will do everything in our power to earn the honors bestowed upon us.
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1471 Airport-Pulling Rd N

Naples, FL

34104

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Showing 239 reviews

May 16, 2024

Jeff Bergt was amazing and so professional to work with. We enjoyed the experience and he was so helpful we bought two vehicles! More

by Theblackhouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bergt
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May 16, 2024 -

Tamiami Ford Inc responded

We're delighted to know that you had an amazing experience with Jeff at Tamiami Ford, Inc. and found him professional and helpful! Thank you for choosing us for your two vehicle purchases - we appreciate it!

May 15, 2024

They made the process of trading our older Mustang and buying a new vehicle a simple process. Have never been in & out of a dealership so quickly & completely satisfied. More

by Poodles1107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim McGroarty
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May 16, 2024 -

Tamiami Ford Inc responded

We're delighted to know that your trade-in and purchase experience at Tamiami Ford, Inc. was quick and satisfying! We strive for efficiency while ensuring our customers' satisfaction. Thanks for the review!

April 06, 2024

Brought the car in the night before. Wanted oil change and 2 recall items. Called at noon for status. No real answer. Callled at 5pm. Car was not finished. Unprofessional attitude. More

by Mr. Nice. Guy.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Apr 08, 2024 -

Tamiami Ford Inc responded

I'm sorry to read about your experience. We aim for efficient and professional service, so it's disappointing to see we didn't meet those expectations during your visit. I'd like the opportunity to discuss this further with you and address any concerns directly. We won't be able to locate your contact information without a full name, so please feel free reach out at a time that suits you best. Thank you, AJ Zellers - Administrator - (239) 643-3673

April 05, 2024

Worked with both Jeremy Dollen and Emilee Cottrill in fixing a couple of problems with our 2015 Mustang. We were very impressed with both these representatives of Tamiami Ford who dealt with our problem More

by jackspad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Dollen and Emilee Cottrill
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Apr 05, 2024 -

Tamiami Ford Inc responded

We're so glad to know that Jeremy and Emilee were able to assist you efficiently with your Ford Mustang at Tamiami Ford, Inc. We always aim for a smooth experience and keeping our customers updated is part of it! Thanks for being long-standing customers - we appreciate the recommendation!

March 21, 2024

Bought a F150 Lariat last Friday. Truck is great. Salesman Iran Perez was awesome. He went above and beyond to get us the best deal and the best truck. Highly recommend. More

by Laurie H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iran Perez
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Mar 21, 2024 -

Tamiami Ford Inc responded

Laurie, we're so glad to know that Iran was able to assist you in finding the perfect Ford F-150 Lariat at Tamiami Ford. Thanks for recommending us and enjoy your new truck!

March 19, 2024

Gouged on service pricing from inflated labor cost to charging a 3% handling fee on credit card transactions well north of $1000. More

by planet.08iodides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
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Mar 20, 2024 -

Tamiami Ford Inc responded

First and foremost, I want to express my heartfelt apologies that your experience with our pricing left you feeling unsatisfied. We always aim for our customers to feel valued and receive excellent service, and I regret that we missed the mark for you on this occasion. I appreciate you voicing your concerns regarding our service pricing and the additional credit card handling fee. Please know that we regularly review our pricing structure to ensure that it is in line with industry standards and provides value for the quality of service we offer. We are committed to maintaining transparency with our customers about the costs associated with our services. Regarding the credit card fee, please understand that as a family-owned business, the fees imposed by credit card companies significantly affect our operations. The 3% handling fee is an effort to mitigate these high costs. With that said, we do realize this can be a burden, and therefore, we always encourage our customers to consider alternative payment methods such as checks, debit cards, or cash to avoid this fee. We hope this option can offer some relief in the future. We truly value your feedback as it helps us improve and serve our customers better. If you're open to discussing this further, I would be glad to have a conversation with you to find a resolution that leaves you feeling heard and respected. Please feel free to reach out to us directly at your earliest convenience. Thank you for your business, and once again, I am sorry for any inconvenience we may have caused you. We look forward to the opportunity to restore your faith in our services. Warm regards, A.J. Zellers General Manager Tamiami Ford

March 18, 2024

Details, pictures. Service after the sale including Car Fax. Thank You. Never waiting. Always informed. More

by GulfCoastIsland
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert
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Mar 18, 2024 -

Tamiami Ford Inc responded

We're glad to know you found our service at Tamiami Ford, Inc. informative and efficient! We strive for excellent customer communication and it's great to see that reflected in your experience. Safe travels ahead with your new car!

March 05, 2024

I made an appointment to have my a/c serviced I waited 2 weeks for it Arrived at my appointment and they greeted me very well I was then told they could not work on my car because it was over 10 years More

by 5664merc
Recommend Dealer
No
Employees Worked With
Rather not say
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Mar 05, 2024 -

Tamiami Ford Inc responded

5664merc, I apologize for any misunderstanding regarding the communication. I am not aware of any policy that prohibits us from working on Ford vehicles after they reach a certain age. We have skilled professionals capable of servicing a 2004 Ford Thunderbird (We also own a 2004 Thunderbird). I can personally coordinate the appointment for your air conditioning service promptly. This will also serve as a valuable training opportunity for our team. Please contact me via phone or email to provide your information so I can make the necessary arrangements for you. I regret any inconvenience caused. AJ Zellers - Administrator Phone: (239) 643-3673 Ext 1303 azellers@gotamiami.com

March 05, 2024

Great service team at Tamiami Ford Fleet services - very polite and helpful and right on schedule as promised. Kudos to the Collision team as well who integrated a minor repair into the service schedule. More

by photoka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Houser, Jeff Novak, Taylor
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Mar 05, 2024 -

Tamiami Ford Inc responded

We're glad to know our service and collision teams at Tamiami Ford Fleet services met your expectations! Thanks for the kudos, we appreciate it. We'll continue striving to provide great service right on schedule.

February 28, 2024

Collision center is the worst customer service. Make three different appointments to have my expedition repaired every time I took it over they said can you come back in two weeks....No not again . More

by pswilley1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcos
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Mar 04, 2024 -

Tamiami Ford Inc responded

I'm sorry to read about your experience with our collision center. It's important for us to respect the time of all our customers, and it seems we've missed that mark in this case. I'd like to personally assist you in resolving this issue, so please reach out at your earliest convenience. Thank you, AJ Zellers - Administrator - (239) 643-3673

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