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Tamiami Ford Inc.

Naples, FL

4.2
232 Reviews

1471 Airport Rd. N

Naples, FL

34104

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Showing 232 reviews

June 08, 2024

Jeff and his team are really great people, made my purchase comfortable and easy! Good job Jeff , see you soon for another vehicle!!! More

by hosein.nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 10, 2024 -

Tamiami Ford Inc. responded

We're delighted to hear that Jeff and the team at Tamiami Ford, Inc. made your purchase comfortable and easy! We're looking forward to assisting you with another vehicle in the future!

May 31, 2024

I went to Ford to look for a new car and had the pleasure of being assisted by Jeff Bergt. He is extremely personable and also very hard-working. I told him I was looking for a car with a very comfortable se More

by Survivor
Recommend Dealer
Yes
Employees Worked With
Jeff bergt
May 31, 2024 -

Tamiami Ford Inc. responded

Thank you for sharing your detailed experience! It's wonderful to hear how Jeff at Tamiami Ford, Inc. went above and beyond to assist you in finding the right car despite the challenges. Your kind words about his dedication and customer service mean a lot to us. We're glad you found a vehicle that fits your needs, even if it wasn't from our dealership!

May 22, 2024

Jon Paul Jackson provided excellent and professional service. It was a pleasure working with him and Susan in financing. They both made this purchase a wonderful experience and I will recommend this d More

by Irene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Paul Jackson
May 22, 2024 -

Tamiami Ford Inc. responded

Irene, it's fantastic to know that Jon and Susan made your experience at Tamiami Ford a wonderful one. Thanks for recommending us!

May 16, 2024

Jeff Bergt was amazing and so professional to work with. We enjoyed the experience and he was so helpful we bought two vehicles! More

by Theblackhouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bergt
May 16, 2024 -

Tamiami Ford Inc. responded

We're delighted to know that you had an amazing experience with Jeff at Tamiami Ford, Inc. and found him professional and helpful! Thank you for choosing us for your two vehicle purchases - we appreciate it!

May 15, 2024

They made the process of trading our older Mustang and buying a new vehicle a simple process. Have never been in & out of a dealership so quickly & completely satisfied. More

by Poodles1107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim McGroarty
May 16, 2024 -

Tamiami Ford Inc. responded

We're delighted to know that your trade-in and purchase experience at Tamiami Ford, Inc. was quick and satisfying! We strive for efficiency while ensuring our customers' satisfaction. Thanks for the review!

April 06, 2024

Brought the car in the night before. Wanted oil change and 2 recall items. Called at noon for status. No real answer. Callled at 5pm. Car was not finished. Unprofessional attitude. More

by Mr. Nice. Guy.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 08, 2024 -

Tamiami Ford Inc. responded

I'm sorry to read about your experience. We aim for efficient and professional service, so it's disappointing to see we didn't meet those expectations during your visit. I'd like the opportunity to discuss this further with you and address any concerns directly. We won't be able to locate your contact information without a full name, so please feel free reach out at a time that suits you best. Thank you, AJ Zellers - Administrator - (239) 643-3673

April 05, 2024

Worked with both Jeremy Dollen and Emilee Cottrill in fixing a couple of problems with our 2015 Mustang. We were very impressed with both these representatives of Tamiami Ford who dealt with our problem More

by jackspad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Dollen and Emilee Cottrill
Apr 05, 2024 -

Tamiami Ford Inc. responded

We're so glad to know that Jeremy and Emilee were able to assist you efficiently with your Ford Mustang at Tamiami Ford, Inc. We always aim for a smooth experience and keeping our customers updated is part of it! Thanks for being long-standing customers - we appreciate the recommendation!

March 21, 2024

Bought a F150 Lariat last Friday. Truck is great. Salesman Iran Perez was awesome. He went above and beyond to get us the best deal and the best truck. Highly recommend. More

by Laurie H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iran Perez
Mar 21, 2024 -

Tamiami Ford Inc. responded

Laurie, we're so glad to know that Iran was able to assist you in finding the perfect Ford F-150 Lariat at Tamiami Ford. Thanks for recommending us and enjoy your new truck!

March 19, 2024

Gouged on service pricing from inflated labor cost to charging a 3% handling fee on credit card transactions well north of $1000. More

by planet.08iodides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
Mar 20, 2024 -

Tamiami Ford Inc. responded

First and foremost, I want to express my heartfelt apologies that your experience with our pricing left you feeling unsatisfied. We always aim for our customers to feel valued and receive excellent service, and I regret that we missed the mark for you on this occasion. I appreciate you voicing your concerns regarding our service pricing and the additional credit card handling fee. Please know that we regularly review our pricing structure to ensure that it is in line with industry standards and provides value for the quality of service we offer. We are committed to maintaining transparency with our customers about the costs associated with our services. Regarding the credit card fee, please understand that as a family-owned business, the fees imposed by credit card companies significantly affect our operations. The 3% handling fee is an effort to mitigate these high costs. With that said, we do realize this can be a burden, and therefore, we always encourage our customers to consider alternative payment methods such as checks, debit cards, or cash to avoid this fee. We hope this option can offer some relief in the future. We truly value your feedback as it helps us improve and serve our customers better. If you're open to discussing this further, I would be glad to have a conversation with you to find a resolution that leaves you feeling heard and respected. Please feel free to reach out to us directly at your earliest convenience. Thank you for your business, and once again, I am sorry for any inconvenience we may have caused you. We look forward to the opportunity to restore your faith in our services. Warm regards, A.J. Zellers General Manager Tamiami Ford

March 18, 2024

Details, pictures. Service after the sale including Car Fax. Thank You. Never waiting. Always informed. More

by GulfCoastIsland
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 18, 2024 -

Tamiami Ford Inc. responded

We're glad to know you found our service at Tamiami Ford, Inc. informative and efficient! We strive for excellent customer communication and it's great to see that reflected in your experience. Safe travels ahead with your new car!