Tamiami Ford Inc.
Naples, FL
Filter Reviews by Keyword
By Type
Showing 228 reviews
They made the process of trading our older Mustang and buying a new vehicle a simple process. Have never been in & out of a dealership so quickly & completely satisfied. buying a new vehicle a simple process. Have never been in & out of a dealership so quickly & completely satisfied. More
Brought the car in the night before. Wanted oil change and 2 recall items. Called at noon for status. No real answer. Callled at 5pm. Car was not finished. Unprofessional attitude. Wanted oil change and 2 recall items. Called at noon for status. No real answer. Callled at 5pm. Car was not finished. Unprofessional attitude. More
Worked with both Jeremy Dollen and Emilee Cottrill in fixing a couple of problems with our 2015 Mustang. We were very impressed with both these representatives of Tamiami Ford who dealt with our problem fixing a couple of problems with our 2015 Mustang. We were very impressed with both these representatives of Tamiami Ford who dealt with our problems efficiently, courteously and the work was done in good time. We were keep updated with the work progress, which was very helpful. We have been long standing customers of Tamiami Ford and always find them easy to deal with and very helpful with any concerns we may have and highly recommend them for any Ford vehicle problems. More
Bought a F150 Lariat last Friday. Truck is great. Salesman Iran Perez was awesome. He went above and beyond to get us the best deal and the best truck. Highly recommend. Truck is great. Salesman Iran Perez was awesome. He went above and beyond to get us the best deal and the best truck. Highly recommend. More
Great service team at Tamiami Ford Fleet services - very polite and helpful and right on schedule as promised. Kudos to the Collision team as well who integrated a minor repair into the service schedule. polite and helpful and right on schedule as promised. Kudos to the Collision team as well who integrated a minor repair into the service schedule. More
I made an appointment to have my a/c serviced I waited 2 weeks for it Arrived at my appointment and they greeted me very well I was then told they could not work on my car because it was over 10 years 2 weeks for it Arrived at my appointment and they greeted me very well I was then told they could not work on my car because it was over 10 years old My car is a 2004 Thunderbird with 18,000 miles Never driven in the rain. I accept their policy but why would they make the appointment knowing what year my car is. THEN I received an email saying i missed my appointment The left hand doesn’t know what the right hand is doing-but they were nice More
Collision center is the worst customer service. Make three different appointments to have my expedition repaired every time I took it over they said can you come back in two weeks....No not again . Make three different appointments to have my expedition repaired every time I took it over they said can you come back in two weeks....No not again .. More
I bought a certified used vehicle from this organization in November 2022. I have less than 4000 miles driven since the purchase. Very much liked the automobile and the salesperson, but it ends there. I in November 2022. I have less than 4000 miles driven since the purchase. Very much liked the automobile and the salesperson, but it ends there. I am a Bonita Springs resident, but live elsewhere 5 months of the year. The vehicle lives in Florida all year. Was promised a free service upon my return in October 2023, but no record on file when I called to schedule. Waited 4 hours for a promised 2 hour service. Scheduled another appointment for 10am to fix door code panel that has fallen off and was told the vehicle would not even be looked at for another 2 hours. Rescheduled the appointment. Called to verify the appointment prior and the receptionist did not speak English. Said she would transfer me to one who could help. That help was voicemail. Left a detailed message with no return call. Showed up for my scheduled appointment and was told the part that fell off my car was $800 and not in stock, yet I was never informed my visit would be fruitless. This should have been covered by my extended warranty. I am 72 years of age, have owned numerous vehicles, yet have never experienced the lack of respect or incompetent service that I have received at Tamiami Ford in the last 4 months. I will not be back and will tell my associates to stir clear of this dealership. More