Tamiami Ford Inc

Terrible Service Department After years of dealing with their service department I'm taking my 4 Fords to a different dealership. They seem to think that TV ads are the only par After years of dealing with their service department I'm taking my 4 Fords to a different dealership. They seem to think that TV ads are the only part of car sales. They never address the problems with their service department. I'm tired of hearing them apologize for their mistakes. More

Tried to do business . Recently I had the need to have work done on my car a 2015 Ford Mustang GT. 2+ years ago I wanted to get a Rousch tune for my car and we’re on back or Recently I had the need to have work done on my car a 2015 Ford Mustang GT. 2+ years ago I wanted to get a Rousch tune for my car and we’re on back order at the time. After having a H-Pipe installed I called the service writer a few times leaving it with the service advisor to reach me when they became available. Never got a call. Then I had a warranty issue with corrosion on my hood that wasn’t to smooth. By the way I got the tune somewhere else. That’s several hundred $’s. Long story short I had 2 sets of tires, lowered suspension and a clutch / flywheel assembly installed all at another dealer. So, this time I figured since they took it (resonator) our they could put one back in. Well, after talking to the service advisor 3 times and leaving a voicemail with no return information I used the local Midas muffler shop who gladly billed me out for $531. Not sure the business model followed at Tamiami Ford but I’m thinking in my 2 1/2 years and 45k miles I’ve spent 3k-4K somewhere else. Not a lot but spent . My air condition did go out under warranty and that was handled well. There’s always a bright side. More

VERY SATISFIED with Tamiami Ford Service department!!I SERVICE VERY SATISFIED with Tamiami Ford Service department!!I took my wife's 2012 Mustang in because the AC stopped working. We had a warranty we b SERVICE VERY SATISFIED with Tamiami Ford Service department!!I took my wife's 2012 Mustang in because the AC stopped working. We had a warranty we bought with the car at another dealership. My service advisor, Sean, was very professional and personable. They honored our warranty with no problem and the $2,100 job cost only the $100 deductible, as the warranty stated. Picking up the car it came washed and looking good. I was wiping the car down and Dan, the porter came out and helped me and used tire and trim dressing and made it look even better More

Worst service ever. Had the car for 10 days and never fixed Tamiami ford had my only car for 10 days. They knew I had to rent a car while they were working on my car. On a daily basis I called the service rep Tamiami ford had my only car for 10 days. They knew I had to rent a car while they were working on my car. On a daily basis I called the service rep Jeff Kovac and dropped in to the dealershipo to find out what was happening. Often Jeff wouldn't return my calls. At one point we called the Service Manager to try to find out what was happening. After 7 days of trying to find out what was wrong with my car they finally found what they thought was the problem. Charged me for 6 hours of labour and the cost of a new computer. As I am a seasonal resident, I had to fly home so a friend picked it up for me and put it in my garage. I returned two months later to my car and it started but then died in the middle of the street. It was not fixed. I had no faith that Tamiami ford had the skill to fix my car to give me confidence that I could trust it so I took it to another reputable shop that fixed it in 5 hours. I went back to Tamiami ford to try to get some satisfaction but they lied and refused to work things out with me. Definitely they do not care a bit about customer service. I have never had such a bad experience in my life. Never buy a Ford. Especially from them. . More

2004 jeep A little over a year ago my wife and I purchased a 2004 Jeep Grand Cherokee from Tamiami Ford when we bought the jeep we were told by are salesman-it A little over a year ago my wife and I purchased a 2004 Jeep Grand Cherokee from Tamiami Ford when we bought the jeep we were told by are salesman-it was a one owner car no problems,we believed are salesman because we purchased at least 6 other cars from him.well what a surprise we got when we went to trade it in and found out the jeep was in 4 accidents and had a odometer problem I know I should of asked for the car fax but I didn’t I was thinking the salesman who I bought at least 6 other cars from wouldn’t do this to us.well I’ve learned my expensive lesson never again More

Pleasurable I really enjoyed my visit to the quick lane. My tire light came on and I thought I was getting a flat. Mike the porter , who is very polite, brought I really enjoyed my visit to the quick lane. My tire light came on and I thought I was getting a flat. Mike the porter , who is very polite, brought me in to see Nick. Mike then took my car and filled the tires and even washed it. There was no charge either! Mike even politely refused my tip! That really made my day! And yes, my tires were just low. They really are honest and highly recommended to all senior citizens! More

Lease turn in Jason Anshaw listened to my concerns about purchasing my leased vehicle. He went to work and followed each detail of what we discussed and how it was Jason Anshaw listened to my concerns about purchasing my leased vehicle. He went to work and followed each detail of what we discussed and how it was agreed. Very professional, quick to get things completed and very pleasant to deal with. Thank you Jason, Rob More

Beyond expectation! Chuck Skaggs, sales manager, and Peter Groll, salesman, at Tamiami helped bring a priceless car home to us. We had seen a one of a kind 2017 Roush Sta Chuck Skaggs, sales manager, and Peter Groll, salesman, at Tamiami helped bring a priceless car home to us. We had seen a one of a kind 2017 Roush Stage 3 Mustang at another dealer in Tampa. The car was everything I wanted in a Roush, but we lived in Naples, two hours away! We had been working with Chuck Skaggs for a few years, looking for the right Roush Mustang at the right time, and we were finally ready. Chuck and his great team at Tamiami spoke with Elder Ford in Tampa, and put together an amazing trade to bring Baby Blue home to us! I have never had such a respectful, responsive, and successful experience; Chuck Skaggs and Peter Groll, as well as all the Tamiami staff that I had contact with, worked with me to put together an incredible deal for an extraordinary car. More

Not Honest A few years ago I bought a car from Tamiami Ford. I try to trade my car in today at another dealership and found out my car has structural damage on t A few years ago I bought a car from Tamiami Ford. I try to trade my car in today at another dealership and found out my car has structural damage on the Carfax. This was never mentioned to me at the time of purchase. I will never give this company business again and will tell everyone I know to avoid this dealership and all others owned by the same company. More

The best car buying experience I've ever had For about 3 months I've been looking for a Chrysler 300S everyone that I looked at was either out of my price range or didn't live up to the trim t For about 3 months I've been looking for a Chrysler 300S everyone that I looked at was either out of my price range or didn't live up to the trim that I wanted So about two weeks ago I seen the one at Tamiami Ford on the Internet. I gave them a call and was greeted very politely and nice The salesman introduce himself and said his name is (Brian Delashmet) I explained to Brian that I was in The search of a Chrysler 300 and I seen that they had one on the lot .. Brian said yes we do so he looked on the computer to make sure and he went the extra mile and went outside to check To make sure the vehicle was still on the lot.. I explained to Brian that I was in the capital one program and they were only going to finance me up to 14,200 but I had $1500 down..the 300 was 17,500..Brian said give me a minute to talk to my boss and I will call you back after waiting anxiously for a minute maybe two at the moles my phone ring and it was Brian he said Eddie we can get you in this car Brian said come on over but I explained to Brian that I stay in Orlando Florida which is 3 1/2 hours away ..so Brian said let's do this let's go ahead and get the paperwork submitted in so whenever you are ready to come down and get your car everything will be ready .. so I submitted my online application and Brian submitted everything to capital one and within the hour he told me my car was ready and it was up to me to come cause the car is ready so I explained to Brian that it will be a week before I come because of my job schedule Brian said OK just let me know because I'm off the day that you are coming and I want to have it washed and ready for you when you get to Naples... so when did they came I drove 3 1/2 hours to Naples and when I got there Brian was there waiting with a smile to greet me on his day off Brian introduce me to the finance manager (Billy Molano) he greeted me with a handshake and a smile and said Eddie let's try to have you out of here in 30 minutes cause I know you have your kids with you and a 3 1/2 hour drive back to Orlando Billy had all of the paperwork ready and I was out of there in 30 minutes ... this is my 20th car and is by far the best and fastest experience I've ever had buying a car ... so if you are ever in need of a car go to Tamiami Ford first and ask for ( Brian Delashmet and Billy Molano ) and see what they can do for you those guys are truly AWESOME...... More