Tamiami Ford Inc.

Not Honest A few years ago I bought a car from Tamiami Ford. I try to trade my car in today at another dealership and found out my car has structural damage on t A few years ago I bought a car from Tamiami Ford. I try to trade my car in today at another dealership and found out my car has structural damage on the Carfax. This was never mentioned to me at the time of purchase. I will never give this company business again and will tell everyone I know to avoid this dealership and all others owned by the same company. More

The best car buying experience I've ever had For about 3 months I've been looking for a Chrysler 300S everyone that I looked at was either out of my price range or didn't live up to the trim t For about 3 months I've been looking for a Chrysler 300S everyone that I looked at was either out of my price range or didn't live up to the trim that I wanted So about two weeks ago I seen the one at Tamiami Ford on the Internet. I gave them a call and was greeted very politely and nice The salesman introduce himself and said his name is (Brian Delashmet) I explained to Brian that I was in The search of a Chrysler 300 and I seen that they had one on the lot .. Brian said yes we do so he looked on the computer to make sure and he went the extra mile and went outside to check To make sure the vehicle was still on the lot.. I explained to Brian that I was in the capital one program and they were only going to finance me up to 14,200 but I had $1500 down..the 300 was 17,500..Brian said give me a minute to talk to my boss and I will call you back after waiting anxiously for a minute maybe two at the moles my phone ring and it was Brian he said Eddie we can get you in this car Brian said come on over but I explained to Brian that I stay in Orlando Florida which is 3 1/2 hours away ..so Brian said let's do this let's go ahead and get the paperwork submitted in so whenever you are ready to come down and get your car everything will be ready .. so I submitted my online application and Brian submitted everything to capital one and within the hour he told me my car was ready and it was up to me to come cause the car is ready so I explained to Brian that it will be a week before I come because of my job schedule Brian said OK just let me know because I'm off the day that you are coming and I want to have it washed and ready for you when you get to Naples... so when did they came I drove 3 1/2 hours to Naples and when I got there Brian was there waiting with a smile to greet me on his day off Brian introduce me to the finance manager (Billy Molano) he greeted me with a handshake and a smile and said Eddie let's try to have you out of here in 30 minutes cause I know you have your kids with you and a 3 1/2 hour drive back to Orlando Billy had all of the paperwork ready and I was out of there in 30 minutes ... this is my 20th car and is by far the best and fastest experience I've ever had buying a car ... so if you are ever in need of a car go to Tamiami Ford first and ask for ( Brian Delashmet and Billy Molano ) and see what they can do for you those guys are truly AWESOME...... More

incredible customer service and amazing experience purchase 3 vehicles in the last 2.5 years first experience great on the 2nd vehicle amazing on the 3rd they went beyond the extra mile wayne Mitchell purchase 3 vehicles in the last 2.5 years first experience great on the 2nd vehicle amazing on the 3rd they went beyond the extra mile wayne Mitchell the general sales manager went above and beyond to make sure a deal was done.this guys are heavy hitters no playing games no nonsense their finance department aswell very easy no hazzle buying experience More

Horrible Service Department Put my car in for a transmission problem.....they took three weeks to get around to it. When I got my car back found they punched a hole in my A\C con Put my car in for a transmission problem.....they took three weeks to get around to it. When I got my car back found they punched a hole in my A\C condenser. Service manager gave my wife attitude and said it was not their fault. To be continued!!! More

End of Transmission Called to get my 2015 Ford Fusion Hybrid looked at. Cruise control constantly disengages and RPM's are all over the place during acceleration. Was t Called to get my 2015 Ford Fusion Hybrid looked at. Cruise control constantly disengages and RPM's are all over the place during acceleration. Was told first available appointment was May 2nd. It's April 12th! What am I supposed to do for transportation for 3 weeks? The car is 6 months old, has 25,000 miles on it, and is still under warranty. I'd prefer to keep my business and my money local, but service like this makes it extremely difficult. I will drive to Miami where I got excellent device from Autonation Ford, before I ever try and use this place again. More

Service and owners attitude I had approx. $4000 worth of work done on my truck at Tamiami Ford and got it back not only not repaired properly but filthy dirty outside and grease I had approx. $4000 worth of work done on my truck at Tamiami Ford and got it back not only not repaired properly but filthy dirty outside and grease on my leather upholstery ! Cost me another $1000+ to get the things fixed they screwed up ? and the interior was greasier than the first time !!! I sent a detailed letter to the owners of Tamiami Ford and never even got a reply or a sorry for your bad experience, NOTHING ! I've been in business for myself for 30+ years and would never treat my customers that way , Just had service work done at Coconut Point Ford, a $550 service charge,but my car was washed and cleaned inside as well and the repairs were done properly! That is customer service ! THANK YOU Coconut Point Ford for caring about your customers. Bruce French More

Great Pre-Owned 2 car experience I started out by going to a competitor which was a horrible experience after trying to work with them for three hours I decided to leave and give one I started out by going to a competitor which was a horrible experience after trying to work with them for three hours I decided to leave and give one last effort at Tamiami Ford which is where I should have started to begin with!!! Bryan Delashmet met me at the front of the lot and I told him exactly what I was looking for. I had already done all the research and knew what I wanted so he made the process extremely easy. I hopped into a Ford Flex and was in love so my wife and said why stop there she needed something as well so Bryan said I have a really low mileage Fusion for a great price so we test drove that. Needless to say we walked off the lost with two great cars and it was worth the whole experience. If I were to say I had one trouble it was with the Finance Manager Teddy Delinois he knew exactly our price range and tried one last time to increase our payment which I thought was a little shady especially when he had the paperwork in his cabinet already filled out with the price we originally requested. Other then that the experience was quick and awesome I would recommend Bryan Delashmet to anyone looking to purchase a vehicle he is very personable and did a great job listening to our needs and helping us find exactly what we were looking for!! More

Great Pre-Owned Buying Experience I was looking for a pre-owned Ford Escape. I wanted an SUV with low mileage and in excellent condition. It was also very important to me that I have I was looking for a pre-owned Ford Escape. I wanted an SUV with low mileage and in excellent condition. It was also very important to me that I have a strong, local dealership with an excellent REPUTATION, rather than a great showroom. I am not wealthy, and, therefore, must make solid decisions that I can live with for a long time. I looked at several Ford dealerships in the area, asked around about their reputation, was not pleased with what I heard from my mechanic, as well as another past customer of a different dealership about his experience on a BRAND NEW VEHICLE, and so I decided to check out Tamiami Ford in Naples, FL, instead of one of the others that was a little closer to me. The website for viewing pre-owned vehicles was very easy to navigate through (I am 51 yrs. old and not as good on a computer as some of the younger people are). I could see many pictures of your inventory, as well as a video tour of it. I picked up the phone, dialed your LOCAL NUMBER, and the phone was answered by one of your Sales staff. Brian was very low pressure, answered my basic questions, and I told him I would come down the next morning to take a look at the 2 vehicles I was interested in. I asked him if he could have the CARFAX report printed for each one when I got there, b/c I didn't want to spend all day at a car dealership. When I got there the next morning, he was laid back and friendly, which I really liked because I am old enough to not be SOLD to, I know what I am looking for, and can make the decision all on my own when I am comfortable with doing so- i.e. I don't like high pressure sales. He had the CARFAX reports printed out for me. I told him, "I need to take the vehicle to my mechanic, who's in Estero (about 50 mile round trip from the dealership), and he said, "no problem, I just have to ride along with you". I asked him to have my trade in looked over by the service dept. while we drove to my mechanic, and off we went. My long time mechanic checked out the vehicle and gave me a great report on it. When we got back to the dealership, Brian got my ins. co. on the phone, had the insurance switched over, went over the paperwork, etc. I asked him if I could go across the street and get some lunch while he got the vehicle all ready to go and that's what I did. Within 45 minutes of that time I was driving off in my beautiful, like "brand new" 2012 Ford Escape! She is loaded! Power everything - leather, sunroof, satellite radio, you name it - she does everything but take me back to the barn like a horse would! I am very pleased with my buying experience, and you MAY use my letter, with or without my name, if you want to. I believe a product is only as good as the company that stands behind it, and I feel like a car dealership who has been under the same ownership since the late 70's really says a lot about who your dealing with. Thanks again, Charmayne L. Bonita Springs, FL More

Great Experience Everything started with a phone call as i live in Ft Lauderdale, since that first phone call the salesman Bryan Delashmet went the extra mile to make Everything started with a phone call as i live in Ft Lauderdale, since that first phone call the salesman Bryan Delashmet went the extra mile to make the deal as smooth as possible, he is a true professional who cares for the customer . i got a great deal and drove back home with the SUV i was looking for, if you need a new or used vehicle don't hesitate to call or visit Tamiami Ford. Sincerely, Manny and Vivian Marin More

Screwed us Wrote a check for a down payment on a car - after realizing we wrote a check from the wrong checking account, my wife and I asked them to tear up the Wrote a check for a down payment on a car - after realizing we wrote a check from the wrong checking account, my wife and I asked them to tear up the check and gave them our debit card information over the phone so they could draw from a different account - they agreed. "No problem" they said. They then turned around and drew from BOTH accounts, cleaning out BOTH of our checking accounts in addition to overdraft fees accrued. Completely unprofessional. They screwed us and now we're left to clean up the mess. Do yourself a favor and take your business elsewhere. They lied. More