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Tamiami Ford Inc.
Naples, FL
230 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 230 reviews
March 16, 2022
It was a pleasure working with Chuck, and Susan was the best Business Manager we’ve ever worked with! She really cares about people and their money! best Business Manager we’ve ever worked with! She really cares about people and their money! More
by Hurricaneheidi
Employees Worked With
Chuck & Susan
March 09, 2022
Alex was our sales person and he made the buying process quick and easy. We got a good price and even better service. Susan, the business manager, was very nice and helpful. She was able to complete all the quick and easy. We got a good price and even better service. Susan, the business manager, was very nice and helpful. She was able to complete all the financing paperwork with his fairly quick and we enjoyed her customer service. More
by sarahanthony239
Employees Worked With
Alex Cabada, Susan Gessler
March 07, 2022
Susan with finance did a fantastic job finding the right deal to finance my vehicle. She was courteous and helpful through the whole process. Doug my salesman was knowledgeable as well as helpful. Tamiami F deal to finance my vehicle. She was courteous and helpful through the whole process. Doug my salesman was knowledgeable as well as helpful. Tamiami Ford has great people working for them. I am now a repeat customer. It was a painless process to purchase my new vehicle. More
by Jim M
Employees Worked With
Doug and his manager.
March 04, 2022
I purchased 3 cars at Tamiami Ford ,the service has always been great. I needed some help on my extended warranty. Susan Gessler was more then helpful.She took the extra time with me and made copies f always been great. I needed some help on my extended warranty. Susan Gessler was more then helpful.She took the extra time with me and made copies for my files.Thank you Susan More
by VINNYDICARLO
Employees Worked With
Susan Gessler
January 26, 2022
Horrible customer service. Service advisor told me veh was over original warranty and that I had to use extended. I asked them to double check mileage they said they did. Turns out I had 3000 miles still was over original warranty and that I had to use extended. I asked them to double check mileage they said they did. Turns out I had 3000 miles still left on original warranty. I was out of state while this was happening. I came back sales manager just gave me scripted response. Prior to that first service advisor who I spoke with had no idea what he was doing. Promised me ride when I dropped off vehicle. Instead I had to walk home. Other issues as well. Never going back to this dealership. Not trustworthy More
by epcot90
Employees Worked With
Andy, sales manager, and I guy who quit
December 29, 2021
I purchased a new Mustang convertible from my salesman Peter Groll. This is our third purchase of a vehicle from Peter. He is great to work with. Susan Gessler in the finance department assisted on gettin Peter Groll. This is our third purchase of a vehicle from Peter. He is great to work with. Susan Gessler in the finance department assisted on getting the financing approved thru Ford Credit and got it done quickly and is very professional! I highly recommend them both at Tamiami Ford in Naples, Florida. More
by Larry Campbell
Employees Worked With
Peter Groll and Susan Gessler
November 19, 2021
Customer Service Sucks!!!I dropped my truck off 3 days Customer Service Sucks!!! I dropped my truck off 3 days ago ( after waiting for a week to get an appointment ) and was told by a service advisor "Yud Customer Service Sucks!!! I dropped my truck off 3 days ago ( after waiting for a week to get an appointment ) and was told by a service advisor "Yudi Rosas" that my truck would be taken care of the next day. I called and she said that they were not able to get it in, but I PROMISE it will be the first one in tomorrow morning! I said ok, but I will need to come by and pick it up at 2:30. She then assures me again that it will be the FIRST ONE LOOKED AT. I show up at 2:30 as planned. I walk in and ask her what they found out, she said 'nothing, it has not been looked at yet". Does not properly address me whatsoever. Basically ignoring me, as she plays on her phone. I was upset that she promised something, but could care less. Her attitude is what was more upsetting than anything. When I asked her about her promising to me, she said "what, dont you think that I care about all of our other customers " I then reminded her that I too, am a customer and that she should not have promised me, unless she was going to follow through with her promise. She had a very uncaring attitude and was arguing with me...... ( the customer ) Total attitude, like she owned the place! Then she says, "what, do you want to talk with the manager, because I do not have time for you"! I said yes. So I wait for about 10 minutes to speak to "Matt", but he never showed up, so I asked for my keys, because I had to leave to pick my kids up. I've never had problems before with this service department, until now. This girl thinks she's really something and could care less about the customers! Give her a job washing the cars, so that she is not dealing directly with the customers, or get ready for more negative reviews... More
by Nagrom
Employees Worked With
Yudi Rosas
November 14, 2021
Excellent buying experience. Our salesman Scott Zakroczymski did an excellent job. very organize and honest. I will definitely recommend buying cars from Tamiami Ford. The transaction was fast, did Zakroczymski did an excellent job. very organize and honest. I will definitely recommend buying cars from Tamiami Ford. The transaction was fast, did not pay anything extra, everything was done as promise. More
by wintersky
Employees Worked With
Scott Zakroczymski
October 27, 2021
Purchased 2015 Ford Explorer from Chuck Singleton. He promised to order a missing cup holder and filled through. He was very honest and personable. promised to order a missing cup holder and filled through. He was very honest and personable. More
by HoosierNana
Employees Worked With
Chuck Singleton
