Back

Tamiami Ford Inc.

Naples, FL

4.2
228 Reviews

1471 Airport Rd. N

Naples, FL

34104

Directions

By Type

Showing 228 reviews

November 14, 2024

I have had the worst experience at this dealership. It has been a disaster since I took my Ford to change the battery. It all started there. They returned my car to me damaged. It started to flood and More

by Katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ford naples
Nov 18, 2024 -

Tamiami Ford Inc. responded

Katherine, I'm truly sorry to hear about your experience and the issues you've faced with your vehicle. This is not the level of service we strive for, and I apologize for any inconvenience caused. We want to make things right, so please reach out when you have a moment. Thank you, AJ Zellers - Administrator - (239) 643-3673

November 13, 2024

Ford was one of the easiest places to buy a car through. They walked me through everything. Answered all my questions and even took time to make sure I was comfortable with my purchase. I never felt hassl More

by Joysaunders2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob. Shawn
Nov 13, 2024 -

Tamiami Ford Inc. responded

We're delighted to hear that your car-buying experience at Tamiami Ford, Inc. was smooth and enjoyable! Our team is dedicated to ensuring you feel comfortable and informed every step of the way. Enjoy your new car, and thank you for choosing us!

November 08, 2024

Shawn Ernst Pre-Owned Sales Consultant •polite •informative •go getter Shawn sold me an suv today. He handled everything perfectly from start to finish. I would recommend h More

by Michael Swartwout
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Ernst Pre-Owned Sales Consultant
Nov 08, 2024 -

Tamiami Ford Inc. responded

Michael, we're delighted to hear that Shawn provided such excellent service during your SUV purchase at Tamiami Ford. Thank you for trusting us with your business and recommending our team!

October 31, 2024

Jon Paul was great. Car was clean and ready for pickup. Paperwork was quick and easy. Would recommend Tamiami ford to everyone. More

by arculus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon Paul Jackson
Nov 01, 2024 -

Tamiami Ford Inc. responded

We're delighted to hear that Jon Paul provided a smooth and efficient experience at Tamiami Ford, Inc.! Thank you for recommending us, and we hope you're enjoying your ride!

October 25, 2024

Thank for another great experience at your dealership. I traded in my 2016 Ford Expedition which was higher than I looked up on line. I purchased an Explorer ST which handles as well as my bigger Expediti More

by Allclearconstruction
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Mike, James , Jennifer
Oct 25, 2024 -

Tamiami Ford Inc. responded

We're delighted to hear about your smooth experience at Tamiami Ford, Inc.! It's fantastic that Alex and Mike provided excellent service and that James secured a great rate for you. We appreciate your kind words about Jennifer as well—our team is here to make every visit special! Enjoy the new Ford Explorer ST!

September 16, 2024

The interior floor carpeting of my 2019 F150 was getting wet periodically from rainwater leakage. I took the vehicle to Tamiami Ford, where I purchased it, for leak detection and repair on April 2, 2024. Af More

by jeraim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Marvelle, Sheila Zellers
Sep 17, 2024 -

Tamiami Ford Inc. responded

We sincerely apologize for the inconvenience and frustration you've experienced with your 2019 F150. At Tamiami Ford, we strive for the highest standards of customer service and satisfaction, and we're sorry we fell short in this instance. Regarding your concern, we want to clarify our process. If there is an issue with a repair we've done, our customers should bring the vehicle back to us so we can address any mistakes at no additional cost. Our goal is always to ensure that the job is done correctly. Had you brought the truck back to us when it leaked again in August, we would have been more than willing to reassess the situation and make any necessary repairs. Additionally, if another dealer had identified the source of the leak and provided proof, we would have reimbursed you for that repair. We value our customers and strive to provide excellent service. We regret that your experience did not meet our standards. If you wish to discuss this further, please feel free to contact me directly using the information provided below. A.J. Zellers General Manager Tamiami Ford 239-643-3673 Ext 1303

September 06, 2024

We had the BEST experience with Austin Brake as our Service Advisor! He had fantastic customer service skills and kept us informed every step of the way! Thank you very much! More

by Valery Higgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Brake, William Brake
Sep 09, 2024 -

Tamiami Ford Inc. responded

Valery, we're delighted to hear that Austin provided you with such excellent service at Tamiami Ford, Inc.! Thanks for sharing your experience!

September 02, 2024

Another great experience at Tamiami Ford, Bob Bissonette is the best sales man and so accommodating, we are so happy and excited about our awesome truck! More

by Shezblonde3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Bissonnette
Sep 03, 2024 -

Tamiami Ford Inc. responded

Thank you for sharing your excitement about the new truck! We're delighted to hear Bob and our team at Tamiami Ford, Inc. provided another great experience. Enjoy the ride!

August 16, 2024

Jeff was great: kind, respectful, and considerate! Made buying, fun, easy and hassle/pain free! More

by The Simpsons
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 19, 2024 -

Tamiami Ford Inc. responded

It is great to hear that Jeff made your purchasing experience fun and hassle-free. Thanks for your kind words for him and the Tamiami Ford, Inc. team!

August 08, 2024

I purchased a car from Tamiami Ford from another state. I was told they do this often. When I received the car and paperwork I provided my insurance agent that paperwork so they could get me a registrati More

by atemkin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Kilgore; Michael Rothernel
Aug 12, 2024 -

Tamiami Ford Inc. responded

I'm sorry to hear about the difficulties you faced with your paperwork and communication. This is certainly not the level of service we strive for, and I apologize for any inconvenience caused. If there's anything further you'd like to discuss or if you have additional concerns, please reach out directly. Thank you, AJ Zellers - Administrator - (239) 643-3673

1
...