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Tamiami Ford Inc.

Naples, FL

4.2
223 Reviews

1471 Airport Rd. N

Naples, FL

34104

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Showing 223 reviews

September 16, 2024

The interior floor carpeting of my 2019 F150 was getting wet periodically from rainwater leakage. I took the vehicle to Tamiami Ford, where I purchased it, for leak detection and repair on April 2, 2024. Af More

by jeraim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Marvelle, Sheila Zellers
Sep 17, 2024 -

Tamiami Ford Inc. responded

We sincerely apologize for the inconvenience and frustration you've experienced with your 2019 F150. At Tamiami Ford, we strive for the highest standards of customer service and satisfaction, and we're sorry we fell short in this instance. Regarding your concern, we want to clarify our process. If there is an issue with a repair we've done, our customers should bring the vehicle back to us so we can address any mistakes at no additional cost. Our goal is always to ensure that the job is done correctly. Had you brought the truck back to us when it leaked again in August, we would have been more than willing to reassess the situation and make any necessary repairs. Additionally, if another dealer had identified the source of the leak and provided proof, we would have reimbursed you for that repair. We value our customers and strive to provide excellent service. We regret that your experience did not meet our standards. If you wish to discuss this further, please feel free to contact me directly using the information provided below. A.J. Zellers General Manager Tamiami Ford 239-643-3673 Ext 1303

September 06, 2024

We had the BEST experience with Austin Brake as our Service Advisor! He had fantastic customer service skills and kept us informed every step of the way! Thank you very much! More

by Valery Higgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Brake, William Brake
Sep 09, 2024 -

Tamiami Ford Inc. responded

Valery, we're delighted to hear that Austin provided you with such excellent service at Tamiami Ford, Inc.! Thanks for sharing your experience!

September 02, 2024

Another great experience at Tamiami Ford, Bob Bissonette is the best sales man and so accommodating, we are so happy and excited about our awesome truck! More

by Shezblonde3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Bissonnette
Sep 03, 2024 -

Tamiami Ford Inc. responded

Thank you for sharing your excitement about the new truck! We're delighted to hear Bob and our team at Tamiami Ford, Inc. provided another great experience. Enjoy the ride!

August 16, 2024

Jeff was great: kind, respectful, and considerate! Made buying, fun, easy and hassle/pain free! More

by The Simpsons
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 19, 2024 -

Tamiami Ford Inc. responded

It is great to hear that Jeff made your purchasing experience fun and hassle-free. Thanks for your kind words for him and the Tamiami Ford, Inc. team!

August 08, 2024

I purchased a car from Tamiami Ford from another state. I was told they do this often. When I received the car and paperwork I provided my insurance agent that paperwork so they could get me a registrati More

by atemkin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Kilgore; Michael Rothernel
Aug 12, 2024 -

Tamiami Ford Inc. responded

I'm sorry to hear about the difficulties you faced with your paperwork and communication. This is certainly not the level of service we strive for, and I apologize for any inconvenience caused. If there's anything further you'd like to discuss or if you have additional concerns, please reach out directly. Thank you, AJ Zellers - Administrator - (239) 643-3673

August 03, 2024

Great Service and Savings! Great job by Jim and James. I got a great deal and was in and out with ease. Thank you Gentlemen for the help. I will recommend and no doubt be back! More

by Larry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Hagerman and James
Aug 05, 2024 -

Tamiami Ford Inc. responded

Larry, we're delighted to hear you had a smooth experience with Jim and James at Tamiami Ford, Inc.! Thanks for the recommendation and we look forward to seeing you again!

August 03, 2024

The whole service department outstanding job very happy The service the prices, and definitely the staff More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt,Leo ,Jody and Cynthia
Aug 05, 2024 -

Tamiami Ford Inc. responded

Mike, we're delighted to hear you had a great experience with our service department at Tamiami Ford, Inc.! Thanks for the positive feedback!

August 02, 2024

Izzy went above and beyond to help me with the purchase of my car. He also helped me deliver my old car to the Lincoln Dealership. I really appreciated this kind young man. More

by l.l.young49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izzy
Aug 05, 2024 -

Tamiami Ford Inc. responded

We're delighted to hear that Izzy provided exceptional service and went the extra mile for you at Tamiami Ford, Inc. Thanks for sharing your experience!

July 21, 2024

We have bought three vehicles from Jeff B in Pre-Owned. One was a vehicle that we returned after two months because it didn’t work out for us. Jeff and Reuben and the manager were so extremely helpful work More

by Need vehicle for employment
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff B, Reuben O
Jul 22, 2024 -

Tamiami Ford Inc. responded

Thank you for your continued trust in Tamiami Ford, Inc.! We're delighted to hear that Jeff, Reuben, and our manager provided exceptional service. We appreciate your kind words and look forward to assisting you again!

July 14, 2024

I arrived at Tamiami ford and left with an amazing car all thanks to UNCLE TINO ! Best service ever we appreciated the patience how he didn’t hesitate to explained everything show me all options till we h More

by steph.b9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino
Jul 15, 2024 -

Tamiami Ford Inc. responded

Steph, we're delighted to hear that Uncle Tino provided you with exceptional service at Tamiami Ford, Inc.! Enjoy your beautiful new car!

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