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Tamiami Ford Inc.

Naples, FL

4.2
236 Reviews

1471 Airport Rd. N

Naples, FL

34104

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Showing 236 reviews

February 05, 2025

Tamiami Ford does nothing but screw people. They over charge for service. My car was in repair with them for over a year for a part issue and now it's been over a month again and still not fix. More

by david.ambeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Leo matt
Feb 06, 2025 -

Tamiami Ford Inc. responded

Thank you for sharing your feedback with us. We deeply regret to hear about your experience and understand how frustrating this situation has been for you. At Tamiami Ford, we strive to act with wisdom, justice, courage, and moderation in every interaction, and we genuinely apologize if we did not meet these standards in your case. While challenges related to supply chain delays and unforeseen mechanical issues are not uncommon in the automotive industry, it is clear that we have not communicated with you as effectively as we should have. Your feedback about the lack of updates and callbacks has been noted, and we take full responsibility for ensuring better communication moving forward. Please allow us the opportunity to investigate your concerns regarding your battery and service charges further. We want to work towards a resolution that is fair and aligns with our values of justice and fairness. We welcome open dialogue and encourage you to contact our service manager directly at 239-643-3673 Ext. 1275 so we can address your concerns in a constructive manner. Our goal is always to restore trust and provide solutions, even in the face of challenging circumstances. Thank you once again for voicing your concerns. It is through feedback like yours that we can reflect, improve, and better serve our community.

February 04, 2025

Paul Marrone was incredible help today! I had lost something very valuable between my seat and the console. He suggested I bring the vehicle in and let him look at it. He was able to remov More

by 2lisa.ellsworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Marrone
Feb 05, 2025 -

Tamiami Ford Inc. responded

Lisa, we're so glad to hear that Paul was able to assist you with such a meaningful item at Tamiami Ford, Inc. Thank you for sharing your experience and trusting us with your service needs over the years! We look forward to serving you again in Naples.

January 12, 2025

I bought about 8 vehicles through out the years . and will continue to be loyal customers More

by fcasket1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John leone, Rocco
Jan 13, 2025 -

Tamiami Ford Inc. responded

We expect the best for our customers and I am sorry to see that we fell short of our high standards during your recent experience. I would appreciate the chance to earn back your support. If you're willing, would you please contact me so we can talk this through together? Thank you, AJ Zellers - Administrator - (239) 643-3673

Jan 14, 2025 -

fcasket1 responded

We had a problem with the sale we made.John leone called us back to Tamiami Ford and sat down with us until the problem was resolved, we are truly grateful for the help they gave us it was above and beyond of what i expected. Thank you Tamiami Ford, john leone,and Rocco for the fine help you gave us.we are truley customers for life.we are very happy with this sale.

December 28, 2024

Very impressed with the sales and purchase experience at Tamiami Ford. Mike Castle was so easy to work with he was not pushy or aggressive. They got us everything we wanted on our vehicle and it was probabl More

by douga48
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Castle
Dec 30, 2024 -

Tamiami Ford Inc. responded

Doug, we're delighted to hear that Mike and the team at Tamiami Ford made your car buying experience a memorable one. Thank you for sharing this feedback! Enjoy your new vehicle!

December 19, 2024

My salesman was Chuck Singleton and all I can say is he is an exceptional salesman who really cares and goes above and beyond. More

by billzilla1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Singleton
Dec 19, 2024 -

Tamiami Ford Inc. responded

We're delighted to hear that Chuck provided exceptional service at Tamiami Ford, Inc.! Thank you for sharing your experience with us.

December 08, 2024

Chuck was easy to work with from beginning to end. This is our second vehicle we have purchased from Chuck at Tamiami Ford and would highly recommend. More

by Northstar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck
Dec 10, 2024 -

Tamiami Ford Inc. responded

Thank you for choosing Tamiami Ford, Inc. again! We're delighted to hear that Chuck made your experience smooth and enjoyable. We appreciate the recommendation and look forward to assisting with any future vehicle needs!

November 23, 2024

11/23/24 - Today I took in my 2020 F-150 for an oil change and tire rotation where Christopher was my service writer. After dealing with this service center for over 3 years, Christopher has been the More

by ralvarez928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher (Service Writer)
Nov 25, 2024 -

Tamiami Ford Inc. responded

Thank you for sharing your experience! We're glad to hear that Christopher provided honest and professional service during your visit at Tamiami Ford, Inc. We appreciate the chance to earn back your trust and look forward to assisting with future services!

November 22, 2024

We stopped in to look at Lincoln SUV’s and trade in two vehicles. We had the most amazing experience thanks to our salesman Bob Bissonette! He made us feel completely comfortable, he took the time to expla More

by Nugentd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Bissonette
Nov 22, 2024 -

Tamiami Ford Inc. responded

Thank you for sharing your experience with us at Tamiami Ford, Inc.! We're delighted to hear that Bob made the process smooth and enjoyable while helping you find the perfect Lincoln SUV. Enjoy your new ride!

November 14, 2024

I have had the worst experience at this dealership. It has been a disaster since I took my Ford to change the battery. It all started there. They returned my car to me damaged. It started to flood and More

by Katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ford naples
Nov 18, 2024 -

Tamiami Ford Inc. responded

Katherine, I'm truly sorry to hear about your experience and the issues you've faced with your vehicle. This is not the level of service we strive for, and I apologize for any inconvenience caused. We want to make things right, so please reach out when you have a moment. Thank you, AJ Zellers - Administrator - (239) 643-3673

November 13, 2024

Ford was one of the easiest places to buy a car through. They walked me through everything. Answered all my questions and even took time to make sure I was comfortable with my purchase. I never felt hassl More

by Joysaunders2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob. Shawn
Nov 13, 2024 -

Tamiami Ford Inc. responded

We're delighted to hear that your car-buying experience at Tamiami Ford, Inc. was smooth and enjoyable! Our team is dedicated to ensuring you feel comfortable and informed every step of the way. Enjoy your new car, and thank you for choosing us!

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