Tameron Subaru

Worst place ever. The staff will lie and try to hide their fees. They try to pressure you to buy. I like how many of these other reviews say," I love the free oil chan The staff will lie and try to hide their fees. They try to pressure you to buy. I like how many of these other reviews say," I love the free oil changes," well if you look at the fees..... you pay for all your oil changes up front for 15 years. How many people keep a vehicle for 15 years much less keep taking it to them for an oil change. These people are crooks. More

Buyer beware. The salespeople and managers lie about fees and are deceitful. I will never do business with this dealership. At closing on a vehicle. They would The salespeople and managers lie about fees and are deceitful. I will never do business with this dealership. At closing on a vehicle. They would not explain the $3500 in fees... my loan officer from my bank showed me all of the add-ons that I never asked for or wanted. I tried to negotiate to take off the add-one such as the $1700 lifetime oil changes because I would not drive the distance to use them. They would not take that fee off. Along with other extras I didn't want. They lied about the fees and are not good people. More

Terrible lack of customer service and failure to honor promises made to entice us to purchase a new Ascent from their dealership. This dealership has the feeling of contrived dishonesty and deceit. I will promises made to entice us to purchase a new Ascent from their dealership. This dealership has the feeling of contrived dishonesty and deceit. I will not buy another vehicle from them. Fair warning to avoid this dealership. More

Since new ownership, service employees are rude. They don't return calls to give updates on vehicle that's been in the service dept for a straight 2 weeks and off and on for 2 months. Never see the They don't return calls to give updates on vehicle that's been in the service dept for a straight 2 weeks and off and on for 2 months. Never see the same face. Three of the times the service dept "fixed" the wrong thing and had to take it back so not even sure that they know what their doing. Very disapointed in my subaru that's 2 years old and this dealership. More

Koby Subaru was excellent! Subaru of Mobile is awful. Horrible service. Things not checked. Fluids not filled. Battery died eight days after I had my car serviced. Battery cabl Subaru of Mobile is awful. Horrible service. Things not checked. Fluids not filled. Battery died eight days after I had my car serviced. Battery cable is covered with corrosion. Returned to the dealer, said they fixed it. Got home and still had no Freon added, wiper fluid, what else did they not do? Very difficult to reach you after your car has been serviced by them. Unfortunately, is the closest dealership to me. I feel like I lost trust in an old friend. Very discouraging. More

The service and the dealership in general wS great before the current regime. Poor service, cant answer simple questions, sometimes outright rude. Never see the same face. Love my Outback will buy next one the current regime. Poor service, cant answer simple questions, sometimes outright rude. Never see the same face. Love my Outback will buy next one in Pensacola or elsewhere. More

Horrible service. I was told my lifetime oil changes that I was promised when I purchased the car was no longer valid. They won't answer the phones or return calls w I was told my lifetime oil changes that I was promised when I purchased the car was no longer valid. They won't answer the phones or return calls when you leave messages. This dealership has went down hill. I'll drive to pensacola when I need service from Subaru. Will never do business with Subaru of mobile. More

If I could give a zero I would. Service has had my car a month and NO ONE.l especially Brittany will not return a call. I emailed the GM for a status but he has zero clue what is go Service has had my car a month and NO ONE.l especially Brittany will not return a call. I emailed the GM for a status but he has zero clue what is going on in the dealership. He is condensending and does not even attempt to try to explain or find the problem. This dealership is a joke More

My husband and I went to Subaru of Mobile with a specific SUV in mind. Our salesman was. Mr. McFadden, he was very nice, & helpful through the whole process of purchasing our new vehicle. Would greatly recom SUV in mind. Our salesman was. Mr. McFadden, he was very nice, & helpful through the whole process of purchasing our new vehicle. Would greatly recommend using Subaru of Mobile, & ask for Mr. McFadden. More

Website is misleading. Requested a rental car for my service . Stated 40$ a day . When I get there it’s 65$ a day and they stated they really don’t have cars for rental ser Requested a rental car for my service . Stated 40$ a day . When I get there it’s 65$ a day and they stated they really don’t have cars for rental service . That’s fine but update your website . Now I’m stuck at dealership for hours when I had plans while car was in service . Also, I selected full detail since it was an option on website. Of course they don’t do that either. I mean why else can I expect from this service ? Pay for premium service and drive 45 minutes here to get subpar service. Didn’t help that I had to find someone to assist me More