Tameron Hyundai - Service Center

I purchased my Genesis from Tameron Hyundai in Birmingham, AL. I tried to schedule a service appointment on June 20 for a problem which made the car close to undrivable. I was told the earliest a Birmingham, AL. I tried to schedule a service appointment on June 20 for a problem which made the car close to undrivable. I was told the earliest appointment they could give me was more than three (3) week out. I said what! Take it or leave it. I chose to leave. So now I have a car that I can barely drive. Do not take your car to Tameron Hyundai for servicing. In fact don't buy from them. More

I couldn’t get a hold of anyone I’m parts for at least 30 mins. When I finally goa hold of someone I was on hold for 17 mins then they hung up the phone on me. I did notice when they pick up the phone all I mins. When I finally goa hold of someone I was on hold for 17 mins then they hung up the phone on me. I did notice when they pick up the phone all I heard was laughter in the background. More

Excellent Customer Service I took my car in on a Saturday morning for some maintainer. Tameron Hyundai completed the service before the promised time. I am always pleased when t I took my car in on a Saturday morning for some maintainer. Tameron Hyundai completed the service before the promised time. I am always pleased when they service my car. More

unexpected purchase Visited the dealership for a service appointment and left with a new SantaFe Sport!! Christina sought me out in the showroom and presented an offer s Visited the dealership for a service appointment and left with a new SantaFe Sport!! Christina sought me out in the showroom and presented an offer she had prepared. We test drove the 2018 Santa Fe Sport 2.0 t. My 2016 needed tires and 45000 mile service. I had considered looking at the 2018 but did not expect to trade that day. Christa presented a compelling offer and John made the deal I requested. Other than taking 5 hours to complete the deal, the experience was exceptional. More

Outstanding Service Brought vehicle in for battery and service, handled in a timely and professional manner. Matt Austin is a friendly and knowledgeable service associat Brought vehicle in for battery and service, handled in a timely and professional manner. Matt Austin is a friendly and knowledgeable service associate. The waiting area was clean and refreshing. Will see you when my next service is due. More

Bad Service, A Reoccuring Theme. Went in for an oil change. Rude, curt and condescending service Asst. Manager Brandon wanted the coupon. My DIL said she did not have the coupon. Bran Went in for an oil change. Rude, curt and condescending service Asst. Manager Brandon wanted the coupon. My DIL said she did not have the coupon. Brandon checked the computer and told her there would be a charge. She said we did not pay the last time because it came with the purchase. He said, "You paid for it last time". And since you have gone 16000 miles, you void your warranty unless you pay this 100.00+ cleaning fee. All the while not very pleasant. I (owner of the car) called and talked to Richard GM. After checking his computer he found we were due free oil changes. Richard calls me back to tell me that if I had the coupons none of this would have happened. Never addresses his boys' rudeness, nor did he seem too concerned when I told him I would not be back. High-Pressure sales puke. Rude service Asst, Manager GM's that don't seem concerned. Just about how their employees had a miscommunication. Yes, these are the hallmarks of GREAT CUSTOMER SERVICE! After reading all the 1-star reviews, I see this is very typical of your dealership's service department. More

Above & Beyond I had work done on my Santa Fe here. I live in Nashville, TN and was traveling when I had the problems occur. Thankfully, my car was repaired at Tam I had work done on my Santa Fe here. I live in Nashville, TN and was traveling when I had the problems occur. Thankfully, my car was repaired at Tameron Hyundai. When back home in TN, and issues came about with the car, the Service Dept. Mgr, Joe, called the local dealership here and saved me the $175 I was being overcharged. With his knowledge, and commitment to customer service, he was able to 'shame' the dealer here into charging me correctly for the repairs needed on my Santa Fe. I highly recommend Tameron Hyundai to anyone needing their car serviced. I only regret I live too far away to have my vehicle serviced regularly here. More

Recall experience Very efficient and clean and friendly. Nice comfortable lounge area. As far as I know they did the recall work correctly and everything is fine. Very efficient and clean and friendly. Nice comfortable lounge area. As far as I know they did the recall work correctly and everything is fine. More

fixed under warrenty had the platinum policy I had bought with my purchase and was honored and was fixed the electrical problem for just the deductible. must say the first had the platinum policy I had bought with my purchase and was honored and was fixed the electrical problem for just the deductible. must say the first time my policy really worked thanks to the service manager More

Great!!!!! It is refreshing to receive professional and timely service. I'v been in for service three times and they have been great each time. I highly recomm It is refreshing to receive professional and timely service. I'v been in for service three times and they have been great each time. I highly recommend doing business with Tameron Hyundai. More