Tameron Hyundai - Service Center

This is the best dealership everyone is friendly my sales person was wonderful and if I am ever looking for another vehicle I will make the trip back to Tameron Hyundai again. I have recommended them. person was wonderful and if I am ever looking for another vehicle I will make the trip back to Tameron Hyundai again. I have recommended them. More

I bought a new 2023 Hyundai Santa Fe four months ago. The car stalled while I was driving it. I took it to this service center. They kept my car for three days. I was told they can't replicate it stallin The car stalled while I was driving it. I took it to this service center. They kept my car for three days. I was told they can't replicate it stalling, so too bad for me.😥 More

The staff is very helpful and explained about my repairs. They worked with me during the 5-6 weeks my car was in for a factory covered job. I was given a loaner with no problem, and Matt kept me updated They worked with me during the 5-6 weeks my car was in for a factory covered job. I was given a loaner with no problem, and Matt kept me updated during the process. More

The staff is very friendly and helpful throughout the whole process. William was awesome to work with. whole process. William was awesome to work with. More

they were attentive and professional. The staff was courteous and friendly. They communicated effectively. I had a good experience. The staff was courteous and friendly. They communicated effectively. I had a good experience. More

Matt Austin is one of the worst Service Department representatives that I have ever interacted with. He never showed one ounce of compassion or empathy. He never once apologized or tried to make the s representatives that I have ever interacted with. He never showed one ounce of compassion or empathy. He never once apologized or tried to make the situation better (only worse). He has no communication or people skills. He would not look up from the computer to speak to us and would not respond to our numerous phone calls. He would only communicate through text message with very vague and unclear responses. We tried multiple times to speak on the phone with him and never received clarification on anything. He inconvenienced me and my family multiple times. We never once received any sort of apology from anyone. The manager, Joe, also was very rude. He also did not help to come up with any solutions. We were belittled by both Joe and Matt Austin. Hyundai has incorrectly painted there cars and will fix your car BUT they will only do it one issues at a time instead of repainting your whole car at once. They also will not provide a loaner despite it being their fault. We were told we would get our car back in 4-6 business days but that was not true. When we initially dropped the car off we were assured that we would be updated on the status of the car throughout the week and we never once heard from Matt despite our numerous phone calls. Matt also lied to his manger Joe about not receiving the messages. I only know this because a few minutes later he admitted to getting the messages! The whole situation was handled very poorly. Hyundai seriously needs to consider sending there employees to a communication and customer More

From making the appointment, to the completion of my service, the customer service was unmatched! I will be back! service, the customer service was unmatched! I will be back! More

Excellent service. Knowledgeable workers. Was about forty five minutes early. Service with a huge smile. Knowledgeable workers. Was about forty five minutes early. Service with a huge smile. More

Very good prompt service. Requiring me to write 15 words is asinine, this gets a 0. Requiring me to write 15 words is asinine, this gets a 0. More

Stayed in communication with me the entire process. Everyone very cordial and accommodating. Took care of loaner car to use while car was being worked on. Entire dealership very friendly. Customer s Everyone very cordial and accommodating. Took care of loaner car to use while car was being worked on. Entire dealership very friendly. Customer service is great! More