Tameron Hyundai - Service Center

I had the engine Replaced on my 2017 Santa Fe in July. Rod bearing issue that all the GDI engines have since I got the car back, I found clamps missing, clamp installed wrong and I had a lower alternator Rod bearing issue that all the GDI engines have since I got the car back, I found clamps missing, clamp installed wrong and I had a lower alternator bolt come loose about a month and a half after the engine replacement. And then about two weeks ago, the car started missing and hesitating, and had to be towed back into the dealership. After a few test, they said it was fixed and I picked it up and drove it about 2 miles before it started hesitating and missing again so I had to bring the car back to the dealership. The issue ended up being a loose ground wire that was not tightened all the way during the engine replacement in July. A lot of bad work done from the mechanic and plenty of stories told from the advisor about what was going on with the car, definitely not satisfied with any aspect of the service department. More

Great service. Didn't gave to wait too long and very friendly customer service slso Didn't gave to wait too long and very friendly customer service slso More

Joe B. , Andrew O. and Brian C. are the best! My service visit was so smooth and effortless. , Andrew O. and Brian C. are the best! My service visit was so smooth and effortless. More

Extremely kind and professional staff that kept me informed throughout the service! Plus breakfast!! Thank you!! informed throughout the service! Plus breakfast!! Thank you!! More

Professional, quick, and courageous. Received immediately, extremely nice waiting room, and prompt return. Car was in excellent shape on return Received immediately, extremely nice waiting room, and prompt return. Car was in excellent shape on return More

Matt is always very professional. He always gives me updates on my vehicle and details about charges. No surprised.., Matt is an outstanding employee. He always gives me updates on my vehicle and details about charges. No surprised.., Matt is an outstanding employee. More

Service Dept. at Tameron dealership was one of the best I have dealt with! Everyone was friendly and tried to make sure my needs were met—engine had to be replace at Tameron dealership was one of the best I have dealt with! Everyone was friendly and tried to make sure my needs were met—engine had to be replaced so it became a long wait—over two months! More

Friendly staff , and easy to make service appt. Service advisor communicated findings within a timely manner. Service advisor communicated findings within a timely manner. More

I took my 2017 Hyundai Tucson to the dealership after the engine failed. The mechanic initially informed me that the repair would be covered under warranty due to faulty rod bearings. However, a week later, engine failed. The mechanic initially informed me that the repair would be covered under warranty due to faulty rod bearings. However, a week later, I received a call stating that the claim had been declined. The story changed, and they now said the issue was related to compression. As a result, I had to arrange for the car to be towed, which cost me $1,000 out of pocket. This experience has been frustrating and disappointing, especially given the conflicting information and unexpected expenses. More

my experience at the dealership was amazing . . James did what he said he was gone do put me in a car I’m just blessed . . James did what he said he was gone do put me in a car I’m just blessed . More