972 Reviews of Tameron Honda - Service Center
Have gone there for years. Always courteous and professional. The waiting area is always clean. Pleasant surroundings and staff are very kind. Always courteous and professional. The waiting area is always clean. Pleasant surroundings and staff are very kind. More
The service advisor William and service manager Josh were friendly and very helpful. I’d definitely recommend you getting your car serviced at Tameron Honda. friendly and very helpful. I’d definitely recommend you getting your car serviced at Tameron Honda. More
I have always been able to get a desired appointment for service or walk-in service without having to wait. The service to my vehicles has continued to keep me coming back. Thank you for the good service. service or walk-in service without having to wait. The service to my vehicles has continued to keep me coming back. Thank you for the good service. More
Following an unexpected failure of our van’s engine, Josh Price, the Service Department Manager at Tameron in Hoover, and Matthew, our Service Technician, went above all of our expectations to restore our Ho Price, the Service Department Manager at Tameron in Hoover, and Matthew, our Service Technician, went above all of our expectations to restore our Honda Odyssey to working condition. We cannot say enough about all of the wonderful service members who contributed to our being able to drive away in our van. Thank you to all of them for restoring our vehicle, rewarding our years of trust in Tameron Honda, and cementing our loyalty to Tameron Honda for years to come! More
THE WORST SERVICE I HAVE EVER EXPERIENCED. I work for an OEM manufacturer and understand car parts pricing and maintenance pretty well. Bought this BRAND NEW 2021 Honda Civic due to my work co I work for an OEM manufacturer and understand car parts pricing and maintenance pretty well. Bought this BRAND NEW 2021 Honda Civic due to my work commute. Drove this car home realizing the trunk button did not work. At my first oil change I mentioned it to them to see if it was something that could be fixed easily. They told me I'd have to leave my car. I couldn't do that as this was my only form of transportation. They stated they noted it in my "file" for next time. The next oil change they tried to charge me $180 to change the CABIN AIR FILTER... the one in the glove box that I can literally reach and replace myself. The air filter is maybe $20. Xpress oil only charges $40 to change this. THAT IS ABSOLUTELY RIDICULOUS. 3rd oil change they tried to charge me $500 for a "tune up", told me my transmission fluid needed to be drained and refilled, etc. mileage at this point was maybe 25,000. Absolutely absurd for a brand new vehicle. Next service my husband took the car while i was out of town. He asked them to fix the trunk button and to look into the braking system because this car has started to BRAKE OUT OF NOWHERE on me. Like brake the entire car while MERGING onto the interstate. Keep in mind we purchased 150,000 bumper to bumper warranty on this car due to my long commute. Mechanic told us the trunk button wasn't covered under the warranty and the brakes were not either. My husband called the warranty (AKA HONDA) and they indeed told him that both of those items were covered. Remember when I said the trunk button didn't work from the first day we took it home? Yeah come to find out the HONDA PLANT did NOT plug in the trunk button. BUT of course because it wasn't "BROKEN" the warranty didn't count and we had to pay $180 for A TRUNK BUTTON THAT WASN'T FIXED PROPERLY IN THE FIRST PLACE. Then they tried to tell my husband the braking issue was due to hitting something even though nothing under the car was damaged. At that point they had officially pissed of my husband enough to threaten Honda to BUY BACK THIS CAR. We didn't want anything to do with Honda at this point. Sad because we both had Hondas for our first cars and we THOUGHT we were buying a budget friendly safe car for commuting. NO. They couldn't have treated us any worse. WE HATE THIS CAR SO MUCH. It is sitting in the garage collecting dust until we make enough payments on it to SELL IT. DO NOT BUY FROM HONDA. the ONLY thing Honda could do at this point to make us happy is to BUY BACK THIS CAR for what we owe. WORST CAR AND WORST SERVICE EVER. More
Service was very subpar. They passed me off to another service associate and did not keep me informed. When they did text me if was a day later that my car we ready but I had already picked up my car. service associate and did not keep me informed. When they did text me if was a day later that my car we ready but I had already picked up my car. More
My service advisor was extremely helpful, professional, knowledgeable, and courteous. I knew I was in good hands and appreciated her assistance. knowledgeable, and courteous. I knew I was in good hands and appreciated her assistance. More
I love Tameron Honda the best dealership ever, great people great services they take good care of their people . very nice with great attitudes they rock people great services they take good care of their people . very nice with great attitudes they rock More
I can’t even give them a one star rating! I own a 2018 Honda Pilot with 51,000 miles. I have been having surging problems and hesitation from a stop. I went online and scheduled an appointment for 9 o’c Honda Pilot with 51,000 miles. I have been having surging problems and hesitation from a stop. I went online and scheduled an appointment for 9 o’clock this morning and put on request that I would wait on vehicle. I was there at 8:55am this morning and checked car in with Montana. My husband and I go wait and wait and wait. My husband checked with someone after about 3 hours and was told they were still working on it. After 5 hours Montana calls me and asked me if I had my transmission fluid changed at 30,000 mi and I said no. She said well they will have to do a triple flush and it will be 380.00. My husband is shaking his head no and I tell her we are going to come to her and talk face to face. My husband asked to talk to tech and he kinda stammered and said nothing came up then proceeds to tell me it will be another 1.5 hour to flush transmission fluid. I told them no I have already sat here for 5 hours on my birthday and my husband told them to pull it around. I will never use Tameron Honda again! Actually I am so irritated I will never buy another Honda! More