Tameron Honda
Birmingham, AL
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Be very careful with the sales department. I was interested in a 12,750 used car and trade in was qccepted. I signed a pre-sale form and got told the car will be ready for pickup the next day I was interested in a 12,750 used car and trade in was qccepted. I signed a pre-sale form and got told the car will be ready for pickup the next day after detailing. Okay. Hours later the manager called to tell, that they offer $2000 less for my trade in. They did not care about pre-sale signed form. Of course I could not afford the additional financing options and declined. Days later the sane car was registered at their webpage for about $3000 more. They made a mistake, but would not honor the pre sale signed contract. They should be ashamed! More
Everyone was friendly and very helpful, and the service was completed promptly. Also the service tech was in communication several times while the car was serviced. was completed promptly. Also the service tech was in communication several times while the car was serviced. More
Tameron service department were friendly and knowledgeable. The service work was performed in a reasonable amount of time. I have used Tameron exclusively for service and maintenance work on m knowledgeable. The service work was performed in a reasonable amount of time. I have used Tameron exclusively for service and maintenance work on my 2019 Pilot. IMO, they know how to service Honda automobiles. Waiting area is very comfortable and is supplied with drinkd and snacks. Also, i received updates on the status of the work being performed. More
Wade Banks knew me, greeted me by name, and immediately took care of me. He texted me in the waiting room to ask if I wanted an additional service to maintain my warranty, and was thorough in his explanati took care of me. He texted me in the waiting room to ask if I wanted an additional service to maintain my warranty, and was thorough in his explanations of all that was done. More
The customer service was the best I have ever received, at any dealership. It reminded me of Chick-Fil-A's customer service. I think Stephan is who I dealt with and he was absolutely great. Almost talked m at any dealership. It reminded me of Chick-Fil-A's customer service. I think Stephan is who I dealt with and he was absolutely great. Almost talked me into trading in my car... Still thinking about it. More
As soon as we walked in, we felt the positive energy and welcoming nature from the staff. Everyone was friendly and attentive. Andrew and Robert went above and beyond to accommodate our needs and ensure we welcoming nature from the staff. Everyone was friendly and attentive. Andrew and Robert went above and beyond to accommodate our needs and ensure we drove off in the right vehicle :-) More
I ask for a business card to call back when I’m ready to purchase. Sales manager tells his subordinate to go get one from inside. This is the third time they’ve had to run inside for something. First wa purchase. Sales manager tells his subordinate to go get one from inside. This is the third time they’ve had to run inside for something. First was the key. Second was the car fax. Each time having to wait about 15 minutes. So I tell ask the sales manager why don’t they have business cards in their pocket. First thing out of his mouth is “do you have a business card In Your pocket ?” What a joke. I feel bad for his subordinates. More
Mark Browning was amazing. He made the process so simple for what could have been a very complicated situation. I really appreciated how willing he was to work with me and my d He made the process so simple for what could have been a very complicated situation. I really appreciated how willing he was to work with me and my dad to get the car. More
Everyone was very helpful and easy to work with. The specialists were very knowledgeable and took the time to answer questions and explain details about the car. The management team worked with me t The specialists were very knowledgeable and took the time to answer questions and explain details about the car. The management team worked with me to work out all of the sales details. I was able to make an appointment to come in and drive out in my new car the same day. More