Tameron Honda

On a late Friday afternoon a couple weeks ago, I was on my way home to Mobile from north Alabama on a business trip. You know how Birmingham traffic is at rush hour (stop and go... and stop again). Well, my way home to Mobile from north Alabama on a business trip. You know how Birmingham traffic is at rush hour (stop and go... and stop again). Well, I looked down and a couple lights were on on my dash 2004 Accord. I'm not sure now long they had been on, but I began to stress out. I sure didn't want to drive all the way home like that and I really didn't want to spend the time or money spending the night at a hotel and then try to find a shop open on a Saturday. I looked up "Honda dealer" on my iphone and thankfully there was a dealer just off my next exit. I was hoping that I could get the car looked at even though it was so late in the afternoon. I pulled into the service drive and was greeted with a smile. That was nice to see, because I hadn't been smiling the last 15 minutes. I told the service guy (I wish I could remember his name) about the lights on the dash and told him that I really needed to get home tonight because of a child's baseball game the next morning. "He just laughed and said that I've spent many days at the ballpark too and I'm sure you won't have to miss a pitch." He was so nice and put me at ease. He offered me some coffee and I told him that I was going to stretch my legs and walk around the showroom. I always hate going into a car dealership, you know that you are going to get pressured, but with the mood I was in, they were not going to get to me. I quietly slipped into the side door, but one of the guys saw me. His name was Walt and he asked if he could help and I told him that my Accord was in service. He said that he understood and would be happy to assist me if and when I needed the help. I said "thank you" and he stepped a little away. They had a new type of vehicle in the showroom, a Honda Crosstour. I thought that with my work, this would be perfect and kind of wished that I had not ushered the salesperson away. But I think that he was keeping an eye on me and knew that I was impressed with the Crosstour. Walt walked back up to me with a big smile and said "The Crosstour is new and has tons a great features. I would love to take a few minutes and show it to you." I told him that he was welcome to show it to me, but that he was really wasting his time, because I didn't even live around Birmingham. He said that did not matter, and that I was still a Tameron customer and that they even had a sister-store near where I live and that he would really love for me to take a closer look at the Crosstour. We did look at the Crosstour and he did a great job showing it to me. I was very impressed with the car and the salesperson. When we got back to the dealership from the test drive, I told Walt that I needed to go check on my car. I walked back to the service department and was nicely greeted by on the service managers, Rudy. He told me that my car was ready and there was a recent "service bulletin" that covered the issue and cost and that I ready to go. He said that he was glad that I would miss the game. (I guess my first service guy told him - that was nice). So in just an hour, my whole outlook at dealerships has changed. I normally take my car to one of those quick oil change places and had bought my Accord from a friend just to avoid the whole "dealership experience." Normally, I might have left quietly so the salesperson would not have been able to try to pressure me. But my experience had been good to that point and I felt that I should go find Walt to let him know that I was leaving. I found Walt in the showroom waiting on me. I told him that my car was ready and that I was leaving, but was truly thankful for his time. He did ask for the opportunity to give me "some numbers" on the Crosstour before I left. I told him, that I really could not go any further without talking to my wife. There was a manager, Rob not too far away and over heard us talking. I thought to myself, "HERE WE GO!" He did ask me how I felt about the Crosstour, but I thing that he had already knew my situation and said that he would still love to earn my business in the future. The drive home was so nice and I was really so impressed with Tameron Honda and its people. I called my wife on the way home and told her the story. She laughed a little and said that she had just gotten off the phone with her sister that had just bought a Pilot from Tameron Honda Eastern Shore in Daphne. Her sister had a great experience there too. Over the next couple days, I dropped a few hints and comments about the Crosstour. She knew what I was doing :o) She said, "You know our anniversary is next week, the Crosstour might make a good present for you." Then she pulled out Walt's card (I had laying on my desk) and told me that she called him and set an appointment with him that Saturday. Well, I didn't mean to make this so long, but we ended up driving up there in a 2004 Accord and drove back in a brand new 2010 Honda Crosstour --- AND a 2010 Honda CRV for my wife, Susan, Happy Anniversary Dear. :o) Thank you Walt and Tameron Honda More

Have only had care for 6 months, and have caught them in 2 lies already. They misinform customers to get business. 2 year maintance program was presented as an unlimited mileage for all scheduled maintance. 2 lies already. They misinform customers to get business. 2 year maintance program was presented as an unlimited mileage for all scheduled maintance. Also had a very difficult time with finance manager at time of sale. Becasue I wanted to use my Bank. Had trouble getting information faxed to my bank. I will never shop with Tameron Honda again. And I going to make sure everybody I know don't shop with them. More

I Had a great buying experience. We have bought 7 from Tameron and have sent all of our family and friends there. If you need a new or used honda go to Tameron, the service department is good also. Don' Tameron and have sent all of our family and friends there. If you need a new or used honda go to Tameron, the service department is good also. Don't use if you don't need it but body shop is pretty good too. More

Friendly, knowledgeable, helpful! Feel almost like I Friendly, knowledgeable, helpful! Feel almost like I "stole" my new 2007 Honda Accord Coupe! Friendly management in all areas: sales, service, F Friendly, knowledgeable, helpful! Feel almost like I "stole" my new 2007 Honda Accord Coupe! Friendly management in all areas: sales, service, F&I. Like the car so much, I will buy a 2010 Honda Accord Coupe from only Tameron Honda! Will be seeing my new car advisor, Ms K very soon! More

Extended warranty ran out the week before expensive maintenance was required for this car. I bought the car from Tameron, but after they refused to even give me a token discount on the over 600 dollar maintenance was required for this car. I bought the car from Tameron, but after they refused to even give me a token discount on the over 600 dollar repair bill, I will never darken their door again. The following month I went out and bought a new 2009 Toyota Camry to replace a 1998 4-Runner. I would have bought another Accord. When I decide to replace the Accord as well, I will again turn to Toyota, unless I can find a more trustworthy and dependable Honda dealer. More

I drove from Montgomery to Hoover because Rob, manager told me the car I was wanting, 2008 red accord was on their lot. When I arrived, I was told by Kay that the car was not there any longer. I honestly told me the car I was wanting, 2008 red accord was on their lot. When I arrived, I was told by Kay that the car was not there any longer. I honestly believe that Rob lied to me to get me onto the lot assuming that since my family and I had driven all the way from Montgomery to Hoover we would buy a car. WRONG.... We did but drove to Brannon Honda. We were very satisfied at Brannon. Also, I really believe that the lady, Kay, was not in on the dishonesty of her LIAR MANAGER ROB, She seemed confused when we told her why we were there and who we had talkd to. WE will NEVER, EVER, go to Tameron Honda. My friend in in Birmingham says Tameron is constantly advertising for salespeopl. It is probably because they can't get enough people to lie for them. Even though auto sales are down, this is no way to do business More

This dealer has a Life Care policy that is bogus. The policy states that if you allow Tameron Honda to service your vehicle they will guarantee a 250,000 mile drive train warranty. All of my service has policy states that if you allow Tameron Honda to service your vehicle they will guarantee a 250,000 mile drive train warranty. All of my service has been completed by Tameron and on my 50,000 mile visit I was told that my warranty was voided because I did not complete some of the requirements, one being change a dust and polution filter in the dash, which has nothing to do with the performance of the drivetrain. I have a signed document stating that I wish to participate in the Tameron Honda Life Care program and I also have all documentation of service provided by Tameron on my vehicle. Tameron service failed to complete all required service on my vehicle. While out of town my car began to operate poorly(poor gas mileage and low power). My husband and I pulled into a local auto parts store and pulled the air filter only to find out that at 40,000+ miles that it had not been changed. When I take my car in for service, especially Life Care Service, I expect the air filter to be replaced as well as any other services demed needed on that particular visit. I would like to know if Tameron has screwed anyone else with this bogas LifeCare agreement. More

The people at this dealership are the true definition of "used car salesmen". My brother bought his first car on his own through this dealership. He worked with the sales associate on price and told the s "used car salesmen". My brother bought his first car on his own through this dealership. He worked with the sales associate on price and told the sales associate and Mr. Spivey that he would pay a certain amount for the vehicle. The sales associate told my brother if he would put $5,000 down on the car then he could finance it throught their dealership. My brother went to his credit union and got a much better rate and financed the entire price of the vehicle. The credit union assocaite called and confirmed the final price with the dealership and cut a check for the full amount of the car. My brother returned to the dealership, delivered the check from the credit union to Mr. Spivey. Mr. Spivey showed my brother where to sign on all of the paperwork, gave him the keys and told him to enjoy his new vehicle. A week later (after my brother returns to his Air Force station) the dealership called and informed him that he owed them $5,000 down payment and if he didn't get them the money they would send someone to get the vehicle from him. After my brother pulled his copy of the paperwork he noticed they had tacked $5,000 on to the original price he had agreed to and noted that he would pay $5,000 down. After talking to Spivey and the manager of the dealership my brother started sending them letters requesting copies of all paperwork and recordings of the final sale of the vehicle. Now the dealership will not call him back or give him an answer on whether or not he will get a new corrected bill of sale that shows the correct amounts. I will never recommend this dealership to anyone! They seem to be crooks! More

This dealer has my business for life! I shopped all over Birmingham and felt like I was dealing with the typical used car salesman no matter where I went. I did a lot of research before shopping, and was w Birmingham and felt like I was dealing with the typical used car salesman no matter where I went. I did a lot of research before shopping, and was weary of going to Tameron after reading the reviews on this website. I can only say that either everyone else just had a bad experience, or that I am the only one who has been treated with the utmost professionalism. Everything went quickly and smoothly from the salesman meeting me on the lot, showing me several used accords to choose from, all the way to the paperwork with the business manager. They worked with me to find the car that I REALLY wanted (an 06 accord) and then we worked with what I could afford. Everyone was so helpful and professional. The salesman was nothing like what I had encountered at other dealers. He may very well be the nicest person I have ever met. I feel very good about the decision I made to shop at Tameron. I take my car there for all the regular maintainance and I feel like I am treated like a queen in their service department! I will definitely be buying my next Honda from Tameron! More

Be careful -- I was openly lied to pre purchasem, saying that if the noise I was conserned about was engine related they would fix it or refund the purchase. After the fact they refused, said that their st that if the noise I was conserned about was engine related they would fix it or refund the purchase. After the fact they refused, said that their statements were "just business" and instead sold me a post dated warrenty ( which is illegal) -- stay as far away as you can -- wish there was a better way to warn every one -- More