Tameron Honda
Birmingham, AL
Filter Reviews by Keyword
By Type
Showing 1,894 reviews
We bought a vehicle from them almost two months ago. They We bought a vehicle from them almost two months ago. They were super helpful UNTIL we bought it. It has left my wife stranded seven times in less tha We bought a vehicle from them almost two months ago. They were super helpful UNTIL we bought it. It has left my wife stranded seven times in less than two months and not a single person from Tameron has returned my calls. The ONLY time I've even spoken to anyone other than the receptionist since calling again was when I reached one of them at home on his cell phone. Rather than help (and he was the sales guy that sold it to us), he informed me that it was his off day and I should call back to their office. More
I found a CR-V that was cheaper in another city and asked if they would go down to the same price and they "If it's only about price then we cannot help you out." I went to the same dealership in 2007 and g if they would go down to the same price and they "If it's only about price then we cannot help you out." I went to the same dealership in 2007 and got about the same answer to a similar question. I haven't bought a Honda just because of that dealership. More
I negotiated a price for a new Civic LX over the phone. When we arrived at the dealership, the salesman tried to show us a different (cheaper) trim level. When we tried to complete the deal with the correc When we arrived at the dealership, the salesman tried to show us a different (cheaper) trim level. When we tried to complete the deal with the correct car, they refused to honor the price agreed upon. More
2008 Honda Accord had to have new brakes at 42k miles, oil pressure switch replaced, computer reset....and a laundry list of other issues. Its bad enough the car is a lemon....but the service department oil pressure switch replaced, computer reset....and a laundry list of other issues. Its bad enough the car is a lemon....but the service department is a joke!!! Do not buy a vehicle from this place if you expect any semblance of fair dealings. More
I purchased a new Honda Accord in May '10. For the first few weeks, was extremely happy with the vehicle. After the middle of June, I started to hear a popping/knocking on the front drivers side. Contacte few weeks, was extremely happy with the vehicle. After the middle of June, I started to hear a popping/knocking on the front drivers side. Contacted the service department and scheduled an appointment for June 23rd (car was dropped off a 7am and I picked it up by 3pm). Drove the service tech around the building, confirmed that he heard the noise. Zach called that afternoon and stated there was loose bolts and the techs "retorqued all front lower suspension bolts, rack mounting bolts and upper struts housings". Drove the car for about a week when the noise returned. Scheduled a second appointment for July 9th for the same issue and again drove the service tech, noise confirmed (car was at dealer for 4 days, rented a car for vacation) - again Zach stated "right lower control arm rear bushing/bolt retorqued" same as the 6/23 visit. They also completed their "multi-point vehicle inspection". Returned from vacation, excited that my new Accord would be running correctly. Unfortunately, a week to the day later the noise returned. So for the third time, the car is at the service department. Per Zach, they will contact Honda to see if anyone else has had this problem and to see if there is a recall (would thought this we have been done sooner, you know the first time it was in the service department). Had to fight with Tameron for a rental - with only 3000miles on the car, should not be having this problem and THEY SHOULD NOT HAVE HAD TO RETORQUE that many times. Looking at contacting an attorney at this point, as the car is failing under the Lemon Law. At this point, Tameron seems a little dumbfounded on what to do.... Wishing now I still had my Ford. Extremely unhappy with this 2010 Accord More
The advertisements and online quotes sent to me by this dealer are very misleading. This dealer adds "dealer options" to every car on the lot.(wish I had known before going to lot and I would not have gon dealer are very misleading. This dealer adds "dealer options" to every car on the lot.(wish I had known before going to lot and I would not have gone). These options include pin-striping $149.00, rear mud guards $349.00, "tameron car care", which I was told was some kind of clear coat protection on the paint, $649.00, moon roof visor $349.00, and some other crap that I did not want on my car. I had been corresponding with Gina through emails and I never could get her to give me an "out the door price"(should have been a clue that the e-price I was given was too good to be true). I had heard from several people about these dealer installed options that Tameron Honda adds to their cars. The day before going to the lot I spoke with Barry Butts who assured me that if I came to buy the car that I could get a "car straight off the truck" if I did not want the dealer options. Well..... I drive an hour to this dealership and Gina made heself scarce. She introduced me to a sales representative and I never saw her again. Next I test drive the car and I am pleased and I sign an agreement that if the price is right I will but the day that day. HERE COME THE VULTURES!! After 45 minutes of waiting at the sales representaives desk some man I don't remember his name brought me a price on a car with every dealer option on the car. I explained to him that I did not want the dealer options and he proceeded to tell me that he did not have a car on the lot without these options. A big fat lie because the sales representative had already told me she had one similar to the car I wanted just a different color interior. Then I get upset. I calmly tell him that I am sorry to have wasted his time and I get ready to leave. He goes and finds another man Dwayne who tells me that he does not have a car without the options, another lie. I get ready to walk out and he comes up with a price on a car without the options which is $1,0000 more than the car with the options. I seriously hope that I did not appear that STUPID! I argued with him that I had been given a price on the car as well as a $1,0000 discount and he told me that the price I was given was on a car with the dealer installed options only, however the options were not included in the price I was given. Sound misleading to you? I would not recommend this dealership to my worst enemy. 2 hours and 30 minutes I leave the dealership, no new car and mad as xxxx. I have driven a Honda Accord for twelve years and love the car. I would not take a car with Tameron written on it if it were free. BEWARE OF THIS DEALERS ADVETISEMENTS! More
If you're looking for a Honda dealer to SCREW you over, this is your place! If you are looking for an honest, capable dealer, LOOK ELSEWHERE! We were snagged into their bait-and-switch LIES. They told this is your place! If you are looking for an honest, capable dealer, LOOK ELSEWHERE! We were snagged into their bait-and-switch LIES. They told us they had the specific vehicle we were looking for in-stock. It was a rainy day and we were there 30 minutes later to get the vehicle....and we were the only customers there! Of course, they didn't have the vehicle. They blamed it on the computer...how original! Then they tried to make us a deal ABOVE STICKER PRICE for a similar vehicle...how nice of them! Then when I realized I had been duped, they WOULD NOT give me the keys back for my trade! But they became intimidated when I significantly raised my voice and demanded my keys back. We found an honest Honda dealer in another nearby location. More
On a late Friday afternoon a couple weeks ago, I was on my way home to Mobile from north Alabama on a business trip. You know how Birmingham traffic is at rush hour (stop and go... and stop again). Well, my way home to Mobile from north Alabama on a business trip. You know how Birmingham traffic is at rush hour (stop and go... and stop again). Well, I looked down and a couple lights were on on my dash 2004 Accord. I'm not sure now long they had been on, but I began to stress out. I sure didn't want to drive all the way home like that and I really didn't want to spend the time or money spending the night at a hotel and then try to find a shop open on a Saturday. I looked up "Honda dealer" on my iphone and thankfully there was a dealer just off my next exit. I was hoping that I could get the car looked at even though it was so late in the afternoon. I pulled into the service drive and was greeted with a smile. That was nice to see, because I hadn't been smiling the last 15 minutes. I told the service guy (I wish I could remember his name) about the lights on the dash and told him that I really needed to get home tonight because of a child's baseball game the next morning. "He just laughed and said that I've spent many days at the ballpark too and I'm sure you won't have to miss a pitch." He was so nice and put me at ease. He offered me some coffee and I told him that I was going to stretch my legs and walk around the showroom. I always hate going into a car dealership, you know that you are going to get pressured, but with the mood I was in, they were not going to get to me. I quietly slipped into the side door, but one of the guys saw me. His name was Walt and he asked if he could help and I told him that my Accord was in service. He said that he understood and would be happy to assist me if and when I needed the help. I said "thank you" and he stepped a little away. They had a new type of vehicle in the showroom, a Honda Crosstour. I thought that with my work, this would be perfect and kind of wished that I had not ushered the salesperson away. But I think that he was keeping an eye on me and knew that I was impressed with the Crosstour. Walt walked back up to me with a big smile and said "The Crosstour is new and has tons a great features. I would love to take a few minutes and show it to you." I told him that he was welcome to show it to me, but that he was really wasting his time, because I didn't even live around Birmingham. He said that did not matter, and that I was still a Tameron customer and that they even had a sister-store near where I live and that he would really love for me to take a closer look at the Crosstour. We did look at the Crosstour and he did a great job showing it to me. I was very impressed with the car and the salesperson. When we got back to the dealership from the test drive, I told Walt that I needed to go check on my car. I walked back to the service department and was nicely greeted by on the service managers, Rudy. He told me that my car was ready and there was a recent "service bulletin" that covered the issue and cost and that I ready to go. He said that he was glad that I would miss the game. (I guess my first service guy told him - that was nice). So in just an hour, my whole outlook at dealerships has changed. I normally take my car to one of those quick oil change places and had bought my Accord from a friend just to avoid the whole "dealership experience." Normally, I might have left quietly so the salesperson would not have been able to try to pressure me. But my experience had been good to that point and I felt that I should go find Walt to let him know that I was leaving. I found Walt in the showroom waiting on me. I told him that my car was ready and that I was leaving, but was truly thankful for his time. He did ask for the opportunity to give me "some numbers" on the Crosstour before I left. I told him, that I really could not go any further without talking to my wife. There was a manager, Rob not too far away and over heard us talking. I thought to myself, "HERE WE GO!" He did ask me how I felt about the Crosstour, but I thing that he had already knew my situation and said that he would still love to earn my business in the future. The drive home was so nice and I was really so impressed with Tameron Honda and its people. I called my wife on the way home and told her the story. She laughed a little and said that she had just gotten off the phone with her sister that had just bought a Pilot from Tameron Honda Eastern Shore in Daphne. Her sister had a great experience there too. Over the next couple days, I dropped a few hints and comments about the Crosstour. She knew what I was doing :o) She said, "You know our anniversary is next week, the Crosstour might make a good present for you." Then she pulled out Walt's card (I had laying on my desk) and told me that she called him and set an appointment with him that Saturday. Well, I didn't mean to make this so long, but we ended up driving up there in a 2004 Accord and drove back in a brand new 2010 Honda Crosstour --- AND a 2010 Honda CRV for my wife, Susan, Happy Anniversary Dear. :o) Thank you Walt and Tameron Honda More
Have only had care for 6 months, and have caught them in 2 lies already. They misinform customers to get business. 2 year maintance program was presented as an unlimited mileage for all scheduled maintance. 2 lies already. They misinform customers to get business. 2 year maintance program was presented as an unlimited mileage for all scheduled maintance. Also had a very difficult time with finance manager at time of sale. Becasue I wanted to use my Bank. Had trouble getting information faxed to my bank. I will never shop with Tameron Honda again. And I going to make sure everybody I know don't shop with them. More
I Had a great buying experience. We have bought 7 from Tameron and have sent all of our family and friends there. If you need a new or used honda go to Tameron, the service department is good also. Don' Tameron and have sent all of our family and friends there. If you need a new or used honda go to Tameron, the service department is good also. Don't use if you don't need it but body shop is pretty good too. More