
Tameron Honda
Birmingham, AL
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Worst car buying experience My sixteen-year-old son was at this establishment last week browsing for his first car without me. I told him to just browse over the 2016 Honda Civic My sixteen-year-old son was at this establishment last week browsing for his first car without me. I told him to just browse over the 2016 Honda Civic Ex models the dealership has out in the front in the lawn. I was not aware that he would be persuaded into test driving one of the models soon after he asked a couple of questions about this particular model. This gentleman that helped him was generous enough to let him test drive the car and then quickly ask if he was signing off on the car once they returned back to the dealership. Now I know my 16 year-old son looks of age and all, but I was not aware that he would be vulnerable enough for this gentleman to sell my son his first car without telling him the details of what was going on. He has never had the experience to sit down and talk about a car buying experience so when the gentleman started handing him papers/asking him questions, he was confused about what was happening. Mr. Sun soon stepped in after the salesman went off to go get him and started asking him questions about why he signed his name. It is absolutely unaccepted how his tone of voice was with my son and how unprofessional it was the way this manager acted towards him. I'm sure the first salesman did not inform him that my son originally came in to just browse over the cars and not sign his name on papers. It is ridiculous that my son just wanted to browse cars and not have someone come and make a fool of him like Mr. Sun did. I already have informed many of my colleagues and local businesses about how Mr. Sun and your sales team have treated my son. More
Very good Jason was awesome to deal with. He was returned my calls and was straight forward with me on what I needed. The service was done quickly. Jason was awesome to deal with. He was returned my calls and was straight forward with me on what I needed. The service was done quickly. More
The service department is top of the line The service department experience was awesome. I arrived @ 7 and was back out the door by 7:30. I will continue to have my service done here & I will The service department experience was awesome. I arrived @ 7 and was back out the door by 7:30. I will continue to have my service done here & I will continue to purchase cars from this dealership. More
Great experience Went in to test drive the new Accord Hybrid. Left having purchased the car having been offered a great price in addition to a great value for my trade Went in to test drive the new Accord Hybrid. Left having purchased the car having been offered a great price in addition to a great value for my trade-in. All encounters were with incredibly helpful people. Trent went above and beyond to help with the deal and make sure I left with a priced I was comfortable with. Thanks! More
Great Service I brought my vehicle in for routine service and maintenance. I asked for the tires to be checked, and it was recommended that I purchase tires. I ag I brought my vehicle in for routine service and maintenance. I asked for the tires to be checked, and it was recommended that I purchase tires. I agreed because I knew it was time and one tire had a slow leak. Also, a recall service was performed. The service employee, Robert Gambino, had already made arrangements for the work to be done while I was there. I liked this. I would have had to return another day to have this completed. Robert was very friendly, and I liked that he walked over to the waiting area to talk to me about services. He was very professional and explained everything performed. More
Great job as usual! I have bought and had serviced Hondas from Tameron for over 25 years. Always a good experience and the service this time was no exception. I have bought and had serviced Hondas from Tameron for over 25 years. Always a good experience and the service this time was no exception. More
ON THE ROAD AGAIN Had vehicle towed to Tameron Honda, starter went out. They had everything in stock and was able to get it in and fixed right then. I was back on the Had vehicle towed to Tameron Honda, starter went out. They had everything in stock and was able to get it in and fixed right then. I was back on the road in about an hour. Everyone was very helpful and reassuring of everything. I was very pleased in the speed and courtesy of service I received. More
Great Service I was able to get an appointment right away. The service manager worked with me to determine what would be best for my vehicle. He saved me money and I was able to get an appointment right away. The service manager worked with me to determine what would be best for my vehicle. He saved me money and came in under the original estimate. he treated me with respect- like I was an adult. More
Awesome I have received Awesome service everytime I have taken my car. This is the second Honda Accord I have owned. I had a Acura and I even used the Honda d I have received Awesome service everytime I have taken my car. This is the second Honda Accord I have owned. I had a Acura and I even used the Honda dealership then. I came in to do a oil change. More
Timely appropriate service. Service writer was aware of nature of problem and extended warranty and assisted with getting rental car service and finished the job as originally pr Service writer was aware of nature of problem and extended warranty and assisted with getting rental car service and finished the job as originally projected. More