Tameron Honda
Birmingham, AL
Filter Reviews by Keyword
By Type
Showing 1,894 reviews
Received an email for my recently purchased 2024 Ridgeline that it was due to have recall work completed. I made an appt online explaining that I was needing the stated recall work completed. I rece Ridgeline that it was due to have recall work completed. I made an appt online explaining that I was needing the stated recall work completed. I received multiple text reminders from the dealership saying they were ready for me and not to forget my appointment. When I arrived, however, I let the service advisor know I was there for my appointment and recall work. The advisor said “what recall work?” and I had to find the email and tell the advisor what was needed. They then proceeded to tell me that not only did they NOT have the parts for the recall, but that I should have called them. WTH? Why did they (1) accept my appt and then (2) keep in touch about it when they didn’t even have the parts??? Talk about poor customer service for a brand new customer! This was an unacceptable waste of my time. Now I’m really wondering if I purchased by new truck from the right dealer. More
It was great service, sales, great price. I would highly recommend them. The financial and even the lady ordering our extras was excellent. I can't say enough good things about them I would highly recommend them. The financial and even the lady ordering our extras was excellent. I can't say enough good things about them More
Excellent customer service! ! Purchased several cars from them over last 15 years and will always go back!! Thanks Cisco and Evan! ! Purchased several cars from them over last 15 years and will always go back!! Thanks Cisco and Evan! More
Be very careful with the sales department. I was interested in a 12,750 used car and trade in was qccepted. I signed a pre-sale form and got told the car will be ready for pickup the next day I was interested in a 12,750 used car and trade in was qccepted. I signed a pre-sale form and got told the car will be ready for pickup the next day after detailing. Okay. Hours later the manager called to tell, that they offer $2000 less for my trade in. They did not care about pre-sale signed form. Of course I could not afford the additional financing options and declined. Days later the sane car was registered at their webpage for about $3000 more. They made a mistake, but would not honor the pre sale signed contract. They should be ashamed! More
Everyone was friendly and very helpful, and the service was completed promptly. Also the service tech was in communication several times while the car was serviced. was completed promptly. Also the service tech was in communication several times while the car was serviced. More
Tameron service department were friendly and knowledgeable. The service work was performed in a reasonable amount of time. I have used Tameron exclusively for service and maintenance work on m knowledgeable. The service work was performed in a reasonable amount of time. I have used Tameron exclusively for service and maintenance work on my 2019 Pilot. IMO, they know how to service Honda automobiles. Waiting area is very comfortable and is supplied with drinkd and snacks. Also, i received updates on the status of the work being performed. More
Wade Banks knew me, greeted me by name, and immediately took care of me. He texted me in the waiting room to ask if I wanted an additional service to maintain my warranty, and was thorough in his explanati took care of me. He texted me in the waiting room to ask if I wanted an additional service to maintain my warranty, and was thorough in his explanations of all that was done. More
The customer service was the best I have ever received, at any dealership. It reminded me of Chick-Fil-A's customer service. I think Stephan is who I dealt with and he was absolutely great. Almost talked m at any dealership. It reminded me of Chick-Fil-A's customer service. I think Stephan is who I dealt with and he was absolutely great. Almost talked me into trading in my car... Still thinking about it. More