Tallahassee Ford

I purchased on September 15th 2012 a used 2007 GMC Envoy Denali from Tallahassee Ford. I paid a fair value for the truck based on miles and year. 18 days after purchase I found out that the truck needs a Denali from Tallahassee Ford. I paid a fair value for the truck based on miles and year. 18 days after purchase I found out that the truck needs a new engine. Their Limited Warranty does not cover the issue and Tallahassee ford is not helping. The mechanic that found the issue said this is something that has been ongoing and did not happen recently and should have been seen by their so called 125 Point Pre-Delivery Gold Check Inspection of the vehicle. There was no disclosure regarding any engine issues. So after paying a little over 18K for the truck I now need to spend an additional 7K for a new engine. I don't know how their new car sales are with these guys, but the sales manager Dale and the used car side of the business is a joke. DO NOT BUY USED FROM TALLAHASSEE FORD or you will be very sorry. More

I wouldn't get a vehicle from these condescending jerks if they gave me a free one. Salesman cursed three times during our initial chat in the parking lot. DO NOT BUY FROM THESE GUYS!!!!!!!!!! if they gave me a free one. Salesman cursed three times during our initial chat in the parking lot. DO NOT BUY FROM THESE GUYS!!!!!!!!!! More

I tried to buy a new 2011 F150 4x4 Supercrew, but was treated so poorly that I drove to Orlando and bought it there. I then tried to have a simple service performed, but they couldn't figure out how to treated so poorly that I drove to Orlando and bought it there. I then tried to have a simple service performed, but they couldn't figure out how to do it, even though it's in the manual. Next I tried to schedule a "Recall" Service via a letter from Ford, but they have not confirmed (required) that they can service the truck or keep the appointment? The truck itself is great! The dealership on the other hand should either find a new manager to take charge of customer service, or be closed! More

Excellent service experience. I highly recommend Tallahassee Ford Lincoln for all your service needs. Fast serivce that was priced competitively and above all they are HONEST! Tallahassee Ford Lincoln for all your service needs. Fast serivce that was priced competitively and above all they are HONEST! More

After the sale Tallahassee Ford acted like bullies when I had question about the sales agreement two days after the sale. I admit it was my fault I should have read the sale agreement closer or take the agr had question about the sales agreement two days after the sale. I admit it was my fault I should have read the sale agreement closer or take the agreements to a lawyer before I signed them. I am not sure but service after the sale, shouldn't bullying when question about the sale process are made. Although our salesmen Tim was not there my wife and I wanted to talk about the discrepancies in the contact. I should not have been bullied and threatened by sales manager and 10 plus sales personal in the show room. I don't buy trucks for a living, I feel the process has been made too complex for the average person. I will never buy a truck from Tallahassee Ford and would suggest the same for everyone else wanting a Ford. More

Took my 2003 aviator in for scheduled maintenance service on saturday morning and told it would ready on monday. got a called monday saying that i had a oil leak and did i want them to fix it, i said yes the on saturday morning and told it would ready on monday. got a called monday saying that i had a oil leak and did i want them to fix it, i said yes they said to come by tuesday to pick it up when by tuesday they then said they were havng problems with some air block and it was giving them a had time to come back wednesday, came back wednesday they said i was good to go. i paid 803.00 for this service. Friday i heard a strange sound i never heard before. i didn't go any where that weekend and monday when i was driving to work the sound was louder contacted the dealer told me to bring it in and they told me i needed a new motor. today is tuesday not it says low oil pressure. never had any problems with this truck until i took it to Tallahassee Ford. More

I took my car in here and paid several hundred dollars to ultimately be told they couldn't fix it. More fool me, yeah, I know, but also bad practice for them. All I can do, said the guy who 'handled' this, i ultimately be told they couldn't fix it. More fool me, yeah, I know, but also bad practice for them. All I can do, said the guy who 'handled' this, is have a salesman call you and see if we can get you in another car. Guess what call never came? And here's the irony - I now have the money to pay cash for a car, and guess who will never get my business? More

When I took my car in right before the warranty was up I dealt with Chuck Gay. He never called me back about anything and told me the same excuse for three weeks that the technican hadn't looked at the car dealt with Chuck Gay. He never called me back about anything and told me the same excuse for three weeks that the technican hadn't looked at the car and he would call me back in 5 minutes. Well he obviously can't tell time. Three weeks later I had nothing fixed on my vehicle was charged for it and had my neon lights broken, my e-brake boot ripped off and was told that I broke all of them and that I wouldn't be able to prove that they did it...funny when I went in they all worked fine? I DONT RECOMMEND ANYONE DEAL WITH THIS DEALERSHIP!!!! More