Tallahassee Ford

fast, courteous staff! Everyone we dealt with was top notch! Our salesman, Diego Cabrera, was knowledgeable and incredibly courteous. Bring the whole family, because they ha Everyone we dealt with was top notch! Our salesman, Diego Cabrera, was knowledgeable and incredibly courteous. Bring the whole family, because they had movies in the lobby and hamburgers and hot dogs on the grill! We had a great time! More

Amazing experience. Very very pleased. Teena Anderson went above and beyond for me. I highly recommend her for help/pointers on service work. She was VERY truthful (which sales/service peop Teena Anderson went above and beyond for me. I highly recommend her for help/pointers on service work. She was VERY truthful (which sales/service people can be hard to trust at times). She stayed on top of things and kept in touch with me while my car was in there shop for the week. Yes, it was there a litter longer then expected ,but she got me into a rental and I understand they are a very busy dealer. This is the first time EVER that I have been so pleased in a situation like this. Thank you thank you Teena Anderson, your the best best best!!!!!!!!!!!!!!!!!!!! More

Great deal will always come back Harry is an outstanding sales man and does what he has to do to earn your business. Harry worked with Eddie to make a deal that was fair for everybody Harry is an outstanding sales man and does what he has to do to earn your business. Harry worked with Eddie to make a deal that was fair for everybody at the end of the day. More

Awesome service Great service, very friendly, all around best dealership I have been to with people acknowledging the customer snd helping them out. Ken eaton was a Great service, very friendly, all around best dealership I have been to with people acknowledging the customer snd helping them out. Ken eaton was a very great help. I highly recommend him as my next help to get another car and for other people the same. More

Job done but poor customer service I had to have my 2013 F-150 towed to this dealership after the truck stalled on the side of the road (for the second time in 2 weeks). The service ad I had to have my 2013 F-150 towed to this dealership after the truck stalled on the side of the road (for the second time in 2 weeks). The service advisor, Jeff Arnold, seemed uninterested at best in assisting, and perhaps downright annoyed. He took my information and said he would call me. After waiting several hours, I tried calling to see if there was any update. I kept getting re-routed, until finally someone said that Jeff was busy and took my name and number. I waited several more hours without a phone call back, so my wife brought me over to the dealership to see what was going on. When I got there, Jeff stated that they hadn't looked at it yet, again appearing very annoyed that he was being bothered. I asked if i could get a few things from my truck, and he pointed to a lot in the back forty of the parking area, and said "yeah, it's over there somewhere." I returned about 8:30 the next morning as my wife had a service appointment for her Ford Escape. I walked up to Jeff to see what was happening with my truck, and he walked right past me into the garage area. He came back and said they still hadn't looked at it, but that it was next on the list. We spoke to the service manager (not sure of his name), and he apologized, said they were short handed and set me up with a rental vehicle. I can understand being short handed, but this should have been communicated. They ultimately got the truck repaired, but the lack of communication as to what was happening with my vehicle and overall customer service was poor. So in the words of the Jay Peterman character from Seinfeld, "Thanks, I guess, for a job...done." More

Customer service at its best! I recently purchased a vehicle from Tallahassee Ford Lincoln Dealership and I received superb service and assistance from Sales Consultant Diego Cabre I recently purchased a vehicle from Tallahassee Ford Lincoln Dealership and I received superb service and assistance from Sales Consultant Diego Cabrera and Finance Manager Aubrey Goodson. From the beginning to end, the experience was hassle free. Moreover, I was able to leave with my dream car. Thanks! Raiford More

2012 Yukon XL Diego Cabrera and Sandra in finance were very knowledgeable and helpful. They made our car buying experience awesome!! I will definitely recommend the Diego Cabrera and Sandra in finance were very knowledgeable and helpful. They made our car buying experience awesome!! I will definitely recommend them to my friends and family! They stayed late on a Saturday afternoon to make sure I got to take my birthday present home!!! More

Excellent Service I dealt with Diego Cabrea and Eddie Calderon Phenomenal. My son was graduating from high school and I was trying to find a reasonable car I could aff I dealt with Diego Cabrea and Eddie Calderon Phenomenal. My son was graduating from high school and I was trying to find a reasonable car I could afford. They helped me find the perfect car, in my price range and they worked with me so my son could receive this car for graduation. I really appreciated all they did. I would recommend this dealership to anyone. I wish I had purchased my other car from Tallahassee Ford. I will in the future. More

Fantastic Service! We worked with Diego Cabrera, and he was nothing short of phenomenal. We planned to test drive the explorer, and then head to Dodge to test out the Du We worked with Diego Cabrera, and he was nothing short of phenomenal. We planned to test drive the explorer, and then head to Dodge to test out the Durango before making our final decision. Diego and his sales manager Eddie got us an amazing deal on the new explorer. We did leave to go look at the durango, and while the vehicles are comparable, Ford's customer service won us over. It was a busy Saturday, so we were at the dealership for quite a long time, but everyone we spoke with was very friendly and accommodating. There was zero pressure to buy anything, they simply gave us all the information we requested and made us an offer we couldn't pass up. We will definitely recommend Ford and Diego to anyone we know looking to buy. More

Salesman was very helpful and willing to go the extra mile. We purchased a certified car at this dealership, and Mr. Garrett was very helpful. He spent a lot of time working with us and explaining the features, We purchased a certified car at this dealership, and Mr. Garrett was very helpful. He spent a lot of time working with us and explaining the features, long after the sale. I appreciated his attention to detail and straightforward approach. There was never any pressure. Also, the other employees were extremely friendly and helpful. I have also found their service department very friendly and helpful. More