Tallahassee Ford

Tried to screw us My wife had spoken with Julius Friday Oct. 7, 2016 about a new car. She wanted cruise control (only request) and something that she could get out of b My wife had spoken with Julius Friday Oct. 7, 2016 about a new car. She wanted cruise control (only request) and something that she could get out of being upside down on from a previous purchase. He put her in a base 2016 Focus - White - with NO CRUISE. We came up there together on Saturday around 1:00pm. We asked to keep monthly at $450 on a Hatchback version of the Focus but with (Cruise.) They let us walk at $467, 9.0% int, $8500 trade on a $16000 payoff. Julius wanted us gone so he could leave or take care of another customer that may have been coming in - I don't know. This company lost a deal because they were trying to hit a GRAND-SLAM on us. I sold cars for 9 months in 2001-2, so I know a little. We went to Nissan, purchased a 2016 Altima (WITH CRUISE) all electronic windows and seats - reverse cam with a much larger viewing screen - slightly larger vehicle - bluetooth - smoother ride - lifetime warranty on power train if we follow maint schedule. All this plus: 5.61APR through FL Commerce CU - $11,400 trade on a $16000 payoff - $2500 rebate - $2500 discount. Guess what the payment was? Economics shows that they could have changed things a bit and made this work. I wonder how many times a month this happens. Full pop vrs. fairness. All my friends and family will be told plus it will be on Facebook and Google reviews. Hope this helps. More

Beware of no good maintenance contracts!! UPDATED!! UPDATE 9/15: I got a response from Dave Irwin on the matter of my car and was very pleased with his response to my complaints. Dave had the situation UPDATE 9/15: I got a response from Dave Irwin on the matter of my car and was very pleased with his response to my complaints. Dave had the situation cleared up in hours and I picked up my vehicle the next day. Thank you Dave. I have had my Infiniti G37 in this service department since 9/3 due to a sunroof leak that allowed water to drain behind the dashboard causing an electrical shortage when driven. This is a vehicle that I purchased from this dealership with a very expensive maintenance agreement suggested to cover most repair needs for this vehicle. Instead what I have gotten from the service department is that the first couple of days they didn't even look at the vehicle because 'they didn't have the right tools to work on it'. I guess you needed an Infiniti air hose to blow out the sunroof drains. I was next advised that the battery was dead and wasn't charging so I needed to buy a new battery before they could assess repairs so that they could start the car and move it to the bay. I have been hearing that same excuse for not working on the car for a week. I guess there is no other battery or jumper cables available to start the car and make a repair assessment. At this point, I have to consider that this dealership has no intention of honoring the maintenance contract they sold me. I am currently waiting for a return call from the service manager and if I should not hear from him I will try the owner or GM. Additionally, I think it is time to consider other complaint options. More

Excellent This is a great friendly dealership that treats u with respect. Nice new showroom. Andrew will go out of his way to sell a vehicle. They are extreme This is a great friendly dealership that treats u with respect. Nice new showroom. Andrew will go out of his way to sell a vehicle. They are extremely aggressive with prices right now. Go visit them. More

Wonderful experience Ricky was wonderful. Very helpful, honest and thorough. We would recommend him to anyone looking for a vehicle. Paperwork was quick and easy. Great ex Ricky was wonderful. Very helpful, honest and thorough. We would recommend him to anyone looking for a vehicle. Paperwork was quick and easy. Great experience More

THE STAFF DID NOT SEEM TO FRIENDLY I HAD A RECALL ON MY 2008 MUSTANG THE SERVICE WRITER WHO WAITED ON ME, TREENA ANDERSON WAS VERY FRIENDLY AND NICE SHE WAS VERY GOOD AT HER JOB. SHE E I HAD A RECALL ON MY 2008 MUSTANG THE SERVICE WRITER WHO WAITED ON ME, TREENA ANDERSON WAS VERY FRIENDLY AND NICE SHE WAS VERY GOOD AT HER JOB. SHE EXPLAINED EVERYTHING THAT WOULD BE DONE TO MY CAR MADE ME FEEL WELCOME. I PASSED A FEW OTHER SERVICE WRITERS, NOT ONE SPOKE TO ME, THERE WAS SALESMAN WHO PASSED BY ME WHILE I WAS SEATING OUT SIDE WALKED RIGHT IN FRONT OF ME HE COULD HAVE GOOD MORNING SIR ARE BEING TAKE CARE OF IN FACT HE DID NOT LOOK TO HAPPY ANYWAY. I WILL TELL NOW I WOULD ONLY COME TO HAVE MY MUSTANG TAKE CARE OF IF I WAS THE MANAGER I WOULD SURELY HANG ON TO TREENA ANDERSON, SHE IS THE ONLY PERSON WHO MADE ME FEEL WELCOME. THANK YOU SO MUCH TREENA ANDERSON FOR YOUR OUT STANDING CUSTOMER SERVICE. THE 5 STAR BELOW FOR FRIENDLINESS IS FOR TREENA ANDERSON. ROBERT GOINGS More

New F150 Owner Just drove my new F150 Lariat up to North Carolina and I am even more pleased with my decision to buy it at Tallahassee Ford. My salesman was Al Scot Just drove my new F150 Lariat up to North Carolina and I am even more pleased with my decision to buy it at Tallahassee Ford. My salesman was Al Scott and he gave me superb service and delivered on every promise he made to me. The inventory at TFL was large and gave me a lot of options in my decision.. Their new facilities are up to date and comfortable. More

Al Scott was great! Our experience with Al was beyond expectations. I was doubtful that a reasonable deal would get done as my wife and I have less than ideal credit. T Our experience with Al was beyond expectations. I was doubtful that a reasonable deal would get done as my wife and I have less than ideal credit. To my surprise, Al worked quickly and effectively to get us the car we wanted at a price we could afford. My wife is ecstatic with her vehicle and that has made me very happy as I do not like to see her disappointed. Seek out Al Scott, he is likely wearing a white hat and a smile. More

"Twice The Service" I just bought my 2nd car from Ken Eaton at this dealership. He is the greatest salesman I've ever dealt with. The guys in the service department are I just bought my 2nd car from Ken Eaton at this dealership. He is the greatest salesman I've ever dealt with. The guys in the service department are so efficient. Even with my meager description of what I think is wrong with my car, they are able to figure it out and fix it. I have 2 cars in my driveway now from this dealership and I am confident when driving that I am safe. More

Who Loves Harry Lee? We love Harry Lee at Tallahassee Ford! When we decided to get a new truck, I immediately called Harry Lee. Harry answered all our questions and alwa We love Harry Lee at Tallahassee Ford! When we decided to get a new truck, I immediately called Harry Lee. Harry answered all our questions and always quickly replied. He's the best and not pushy at all, which we really appreciate! He, and Raiza too, both were great to work with and I'd refer anyone to them! More

Great service by Colby Bass! I just want to say Colby Bass did a great job on my Service experience. I brought my Lincoln MKC in for a recall on my embedded modem, oil change and I just want to say Colby Bass did a great job on my Service experience. I brought my Lincoln MKC in for a recall on my embedded modem, oil change and detail. My are was ready the same day and the detail person did an excellent job on my car. Both Cobly and the detailer provided EXCELLENT CUSTOMER SERVICE!!!! Thank you both for making my experience a great one! More