Tallahassee Ford

Very comfortable and fruitful discussion. Both Jay and Matthew were very helpful in answering our questions, and guiding in the decision-making process. Very open, professional, and friendly. Both Jay and Matthew were very helpful in answering our questions, and guiding in the decision-making process. Very open, professional, and friendly. It was a relaxed experience. More

Professional Matt was very knowledgeable and easy to talk to. He responded prompt to any of my text messages and emails. I was able to find and buy the truck I wan Matt was very knowledgeable and easy to talk to. He responded prompt to any of my text messages and emails. I was able to find and buy the truck I wanted at the price I was looking for. Thanks Matt and Tallahassee Ford. More

2018 Mustang purchase Used internet to find car and accessories I wanted. Since the dealership did not have what I wanted, I worked with Matthew Katz to find the car at a n Used internet to find car and accessories I wanted. Since the dealership did not have what I wanted, I worked with Matthew Katz to find the car at a nearby dealership. Used a loaner car for two days at no cost after trading in my old car. Matthew Katz did a great job in helping me purchase a new car. More

Good Deal! Great Deal at Tallahassee Ford. In the past I was not able to get a good deal in town and went to other cities to get a better price. Things have chan Great Deal at Tallahassee Ford. In the past I was not able to get a good deal in town and went to other cities to get a better price. Things have changed at Tallahassee Ford, and for the good. More

MKZ purchase I had a birthday in November 2017 and was looking to pick out a new car for my husband to buy me as a gift. Both Reggie and Matt were very professiona I had a birthday in November 2017 and was looking to pick out a new car for my husband to buy me as a gift. Both Reggie and Matt were very professional and knowledgeable about the car. They made my choice easy. I would definitely recommend the dealership to everyone! More

Bad customer service To whom it may concern, I recently had a serious issue with my Ford truck, It started out with my Turbo and my Diesel Exhaust Filter. The day To whom it may concern, I recently had a serious issue with my Ford truck, It started out with my Turbo and my Diesel Exhaust Filter. The day I question I was scheduled to take my truck to Tallahassee Ford. I ultimately had to use my vehicle insurance warranty. I had accidentally put DEF fluid in my fuel tank. I understand that was my fault. But after I paid for my truck to be fixed i had to return to Tallahassee Ford because of a collapsed fuel line.I was instructed by the service Representative Dennis Scott I would have to pay another 100.00 deductible I then told MR. Scott that was not acceptable as it was paid for by my auto insurance and that was insurance fraud. Mr. Scott then became belligerent with me. I then asked to speak to his supervisor. He then got Colby Bass and Mr. Bass then got the General Manager Tom Workman. Mr. Bass and Mr Workman resolved the issue at hand and my truck was resolved. However I will never use Mr. Scott in the future due his unprofessional attitude> i have always had a pleasant experience with Tallahassee Ford I own a automotive business myself. I have to call the parts counter quite frequently and have never had this kind of experience with them. I will continue to use Tallahassee Ford thru the parts counter. Donnie Cain More

Very Poor Service My experience is in reference to my 2015 F150. I needed a door lock replaced under warranty. My assigned service advisor was John. It took John/Tall My experience is in reference to my 2015 F150. I needed a door lock replaced under warranty. My assigned service advisor was John. It took John/Tallahassee Ford three moths to get it fixed. During this three month period, I experienced terrible communication, very poor service, and above all, my door lock still doesn’t work. This is the worst dealership I’ve dealt with and they do not care about your business. More

Great experience! Deal went very smoothly without any hitches. The dealership accommodated all our request with the new vehicle and went out of their way to give us a p Deal went very smoothly without any hitches. The dealership accommodated all our request with the new vehicle and went out of their way to give us a positive experience all the way around. Highly recommend! More

Great and proud experience! We had an amazing experience at Lincoln and Ford! We bought our car from Lorenzo and he was amazing. Everyone there was wonderful and very helpful. M We had an amazing experience at Lincoln and Ford! We bought our car from Lorenzo and he was amazing. Everyone there was wonderful and very helpful. My husband and I went to every dealership in town some places were a nightmare let me tell you and I felt like some places were too pushy. Car shopping is not fun at all but when we went here it was painless and so easy. They worked with us as well. Lorenzo was so great we couldn’t say enough nice things about him. He listened to everything we wanted and found us the car for an amazing price. For our next purchase we will be buying from them with out a doubt. Don’t even waste your time going to another dealership in town this one has the best pricing and the best employees :-) More

Matthew Katz is the best Matthew Katz, my sales rep, listened, gave me the information I wanted, and did not try to sale me something I did not want. He communicated detailed Matthew Katz, my sales rep, listened, gave me the information I wanted, and did not try to sale me something I did not want. He communicated detailed information to me in a manner that was readily understandable, and was incredibly helpful at every stage of our dealing. Just as importantly, Matt did not push me too hard, but instead gave me the information I needed to make an informed decision. Matt and his manager, Bill K, were, without question, the best sales reps I have deal with in the last 40 plus years. I live in Orlando, but I purchased in Tallahassee because of Matt and Bill. I did not have the same experience with Orlando dealerships. More