Tallahassee Ford

Professionally pleasant Matt was presented a specific special request for a certain trim. He was then given restraints on time and special needs to satisfy a picky, distracte Matt was presented a specific special request for a certain trim. He was then given restraints on time and special needs to satisfy a picky, distracted, and obtuse customer. Matt never missed a beat, and quickly located a truck I was sure probably didn't exist, at least in that particular iteration. He patiently and kindly excused me for rescheduling multiple times, and for not following up as promptly as I should with info needed to conduct the transaction. Matt walked me through every detail, took time to explain every thing a second time, (because I wasn't listening the first time), and has completely convinced this skeptic that he cares about the customer experience. Matt represents his dealership and the Ford corporation extremely well! I was fortunate to find and meet him. More

Very easy transaction Matthew took care of most everything via text or email and once we arrived at the dealership he had the car ready and paperwork available to sign. Matthew took care of most everything via text or email and once we arrived at the dealership he had the car ready and paperwork available to sign. More

Great experience Matthew was easy to communicate with by phone, text or email. Sent numbers to back up all of his quotes and did so efficiently. Easy to get a hold of Matthew was easy to communicate with by phone, text or email. Sent numbers to back up all of his quotes and did so efficiently. Easy to get a hold of also. More

Good job! Matthew did a great job of making me feel important and efficiently and effectively answering all my questions. He was high energy and quick to antic Matthew did a great job of making me feel important and efficiently and effectively answering all my questions. He was high energy and quick to anticipate my questions. Peter also was very efficient in processing the paperwork. More

Everything was super! Our sales person (Matthew Katz) was great. I had communicated with him by text the day before / morning of our appointment, so he knew what we were lo Our sales person (Matthew Katz) was great. I had communicated with him by text the day before / morning of our appointment, so he knew what we were looking for and why, and quickly got us focused on four options within our price range and that met our needs. Everything about our buying experience was smooth. I'd recommend Matthew and Tallahassee Ford to anyone and everyone. More

Helpful Everyone we dealt with were very professional and a pleasure doing business with. We will definitely recommend every one involved. Thank you Tallahass Everyone we dealt with were very professional and a pleasure doing business with. We will definitely recommend every one involved. Thank you Tallahassee Ford LM. More

Top Notch Service Both, Matt and Josh, did a terrific job easing me into my new truck. All preliminary work was done over the phone and/or email, which made paper sign Both, Matt and Josh, did a terrific job easing me into my new truck. All preliminary work was done over the phone and/or email, which made paper signing convenient and fast. More

Painless Excellent experience. Quick and painless. Came in to dealership and met with Josh. He was patient and very helpful They provided exactly what I was Excellent experience. Quick and painless. Came in to dealership and met with Josh. He was patient and very helpful They provided exactly what I was looking for. More

Customer Focused Service Matthew Katz and the Tallahassee Ford dealership are top notch professionals. They go above and beyond to make sure you get a good deal and feel good Matthew Katz and the Tallahassee Ford dealership are top notch professionals. They go above and beyond to make sure you get a good deal and feel good about your experience. Mr. Katz exemplifies great customer service and professionalism. His talent could clearly allow him to work in any field he wants. Tallahassee Ford should appreciate his contribution to their team, and do whatever it takes to keep him around. More

Excellent Tallahassee Ford, Matt Katz and Terrence Fisher were a pleasure to work with in the purchase of my new Ford Escape. When my wife and I bought our vehi Tallahassee Ford, Matt Katz and Terrence Fisher were a pleasure to work with in the purchase of my new Ford Escape. When my wife and I bought our vehicle last tear we worked with Terrence Fisher and it was my intent to work with him again this time but he had moved into a new position and was no longer in sales. I turned to the internet because of not knowing any of the other sales consultants and was not comfortable dealing with the first person that walked up to me at the dealership. Matt was the sales consultant I met through internet sales and I couldn't be more appreciative. Matt was not pushy and provided me the time to decide which vehicle I wished to purchase. I would highly recommend Matt, Terrence and Tallahassee Ford for the purchase of a new vehicle. More