Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tallahassee Ford
Tallahassee, FL
658 Reviews
New to Tallahassee Ford? We’re glad that you’ve stopped by. While you settle in, we’d like to highlight the many reasons why you should stick with our dealership — there are plenty of tally marks that set us apart from the rest. Not only do we prioritize your valuable time in every interaction, but we provide exceptional customer service to every neighbor whether they buy from us or not. We like to call it our Hometown Promise. Shop our inventories with confidence thanks to our 20-Year/200,000-Mile Warranty, or start your custom order of a new Ford with our secure online form. From sales and financing to service and parts, we make it our business to keep our promises to you here at Tallahassee Ford!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 658 reviews
August 11, 2018
Bought a new truck Matt was awesome ! Couldn’t of made it eaiser! Text option works great ! Easy and refreshing that there are ppl like Matt that know how to treat a Matt was awesome ! Couldn’t of made it eaiser! Text option works great ! Easy and refreshing that there are ppl like Matt that know how to treat a customer. More
by Danhowley
Employees Worked With
Matthew Katz
August 10, 2018
One great visit and sale Had a great time but the waiting around while paperwork was being completed could have been faster. Matt was great and honest and the vehicle was wort Had a great time but the waiting around while paperwork was being completed could have been faster. Matt was great and honest and the vehicle was worth the wait....thanks More
by Bosshoggkersey
August 10, 2018
Best Dealership in Tally If you want a great deal on a Ford vehicle please stop by Tallahassee Ford and see Matthew Katz. He will take care of you I promise from a Military se If you want a great deal on a Ford vehicle please stop by Tallahassee Ford and see Matthew Katz. He will take care of you I promise from a Military service member too you. More
by 123456789
Employees Worked With
Matthew Katz
August 10, 2018
Consistently Bad I've owned Ford trucks for more than 20 years. As Tallahassee Ford's Service Dept is so bad, I switched to a GMC for a year but hated it and bought an I've owned Ford trucks for more than 20 years. As Tallahassee Ford's Service Dept is so bad, I switched to a GMC for a year but hated it and bought another Super Duty. I paid the price taking it to Tallahassee Ford for service. I had several horrible experiences starting with staff. Non-responsive, bad repairs, and the end for me was when they put a nice dent the driver door of my 1 month old truck. This was the 3rd or 4th trip to them for the same problem (alignment, bad pull). They let me drive out of there as if I wouldn't notice. A day or two before that, I drove out of the parking lot and the **** steering wheel was on sideways. I guess this is how they decided to hide the steering pulling issue. The service manager paid for the door to be repaired at my choice of paint shop but I had to shell out $300 for an alignment shop to fix the original problem. I tried them again a few years later when my 3rd sensor error (under warranty) occurred and the vehicle was disabled. I called and was told it would be 2-3 weeks before they could even look it (so much for a warranty). Nothing had changed. Same place that allows you to make appointments to leave you car with them all day for an oil change. Try calling over and over and never an answer or response to messages. The last time I tried to get oil change, I dropped it off for an 8:00 am pre-scheduled appointment and picked it up at 5:30 PM with NO SERVICE. So maybe I just have bad luck but I hear the same stories from everyone I know. I've always said the problem with Tallahassee Ford is that they have WAY more service demand than they can handle and as we all know, when demand exceeds supply, you can afford to let them walk out unhappy. That's Tallahassee, Ford's prerogative but I submit that this is akin to fraud selling vehicles with Warranties (now offering free 200,000 miles) and not being able to deliver Warranty service without days, and weeks of waiting. Heck, why not just give everybody Lifetime Warranties, its not as if the dealer can deliver on that any more than a standard 5 year warranty. I should not care except I love the product. All I can do is head to Havana Ford and Thomasville Ford (much less capacity) when I have to get Ford dealer service but I just can't make myself buy another Ford with a worthless warranty again. Thank you for your site. Very therapeutic. More
by FordGuy
Employees Worked With
None of the above
July 31, 2018
Love my truck I feel that I got a good deal on my truck and a fair price on my trade in. The sales guys Matt and Tony were both very professional. A quick and p I feel that I got a good deal on my truck and a fair price on my trade in. The sales guys Matt and Tony were both very professional. A quick and painless purchase! More
by BuzzR
Employees Worked With
David Gregory, Matthew Katz, Tony DeGeorge
July 30, 2018
Great people selling quality vehicles. I requested information about a vehicle online. And Josh & Eddie the employees for Tallahassee Ford were very helpful throughout the entire process up I requested information about a vehicle online. And Josh & Eddie the employees for Tallahassee Ford were very helpful throughout the entire process up until I made the decision to purchase my vehicle. They did not pressure me to buy or make a decision, they were informative since the initial request for information. More
by Mgomez138
Employees Worked With
Josh Cunniff
July 28, 2018
Great experience with Josh and David at Tallahassee Ford Josh and David went "above and beyond" in getting me a great deal on a new F-150. They communicated with me quickly and clearly and made the whole exp Josh and David went "above and beyond" in getting me a great deal on a new F-150. They communicated with me quickly and clearly and made the whole experience pleasant. One of the better experiences I've had in purchasing a new vehicle. More
by dcgriggs79
Employees Worked With
Josh Cunniff, David Gregory
July 25, 2018
My day in Ford of Tallahassee My experience with Matt was awesome. He helped me alot and explained everything I need to know about the car and the price and how I can finance it. A My experience with Matt was awesome. He helped me alot and explained everything I need to know about the car and the price and how I can finance it. And he was sometimes funny too. I ‘heart’ you Matt. Thanks ! More
by Janenguyen
Employees Worked With
Matthew Katz
July 24, 2018
Service was the best This was the best buying experience I have ever had. While the truck I bought was over my budget, Matt worked with me to get me were I was comfortable This was the best buying experience I have ever had. While the truck I bought was over my budget, Matt worked with me to get me were I was comfortable with my down payment and monthly payments. During the safety inspection the Service Technician found the front and rear brakes were worn more than they were comfortable with, so they replaced them without any cost to me. I have never had a dealership do that for me. Peter made financing very easy. I also had another gentleman come up to me and thank me for buying a vehicle from them, and since his picture is not in the pictures of employees I am guessing he may be an owner. This dealership believes in customer service and practice it from top to bottom. I would definitely purchase another vehicle from them. More
by BIGDOG
Employees Worked With
Matthew Katz, Peter Amory
July 19, 2018
Excellent Service. Answered every question I threw at him. And coming from a 2008 XL, I had a lot of them. Josh also continues to help me with my transition to a new veh Answered every question I threw at him. And coming from a 2008 XL, I had a lot of them. Josh also continues to help me with my transition to a new vehicle and has even asked that I send him updates on any accessories I add to it. Even threw a math question at him to try to stump him.....He nailed it! Sending everyone I know in the market for a new vehicle his way. Extremely knowledgeable on the products he sells. More
by Mike Z
Employees Worked With
Josh Cunniff
