Tallahassee Ford

Service was the best This was the best buying experience I have ever had. While the truck I bought was over my budget, Matt worked with me to get me were I was comfortable This was the best buying experience I have ever had. While the truck I bought was over my budget, Matt worked with me to get me were I was comfortable with my down payment and monthly payments. During the safety inspection the Service Technician found the front and rear brakes were worn more than they were comfortable with, so they replaced them without any cost to me. I have never had a dealership do that for me. Peter made financing very easy. I also had another gentleman come up to me and thank me for buying a vehicle from them, and since his picture is not in the pictures of employees I am guessing he may be an owner. This dealership believes in customer service and practice it from top to bottom. I would definitely purchase another vehicle from them. More

Excellent Service. Answered every question I threw at him. And coming from a 2008 XL, I had a lot of them. Josh also continues to help me with my transition to a new veh Answered every question I threw at him. And coming from a 2008 XL, I had a lot of them. Josh also continues to help me with my transition to a new vehicle and has even asked that I send him updates on any accessories I add to it. Even threw a math question at him to try to stump him.....He nailed it! Sending everyone I know in the market for a new vehicle his way. Extremely knowledgeable on the products he sells. More

A very friendly and great customer service The willingness of Matthew Katz, Josh Conniff and Jacob Turner to support us in every step of searching and finally identifying the right vehicle whic The willingness of Matthew Katz, Josh Conniff and Jacob Turner to support us in every step of searching and finally identifying the right vehicle which meets our requirements, was very rewarding and great customer service. A great place to do business with. Love the attitude of Matt and the rest of the staff in this dealership, Recommend this dealership to all your car needs, especially Sales. More

F-150 Purchase The dealership was nice and clean. There was no pressure to purchase, everything was explained to me in great detail. Even though I had done a lot re The dealership was nice and clean. There was no pressure to purchase, everything was explained to me in great detail. Even though I had done a lot research before going to the dealership so I new exactly what I wanted and they did not try to sway me to something else. I was very please with the overall process. More

Customer Service, Easy, Wonderful Experience, AWESOME! To whom it may concern, I began communication with Matthew Katz about 1 1/2 weeks prior to purchase ONLY through text messaging. He then sent a fe To whom it may concern, I began communication with Matthew Katz about 1 1/2 weeks prior to purchase ONLY through text messaging. He then sent a few emails with questions, concerns, my interests in what exactly I wanted to go to and my Yukon trade in. From day 1, he was on the ball with communication, even just through texts because of my busy work schedule and being back from vacation. No matter what, he kept me informed of the specific 2018 Explorer that I had my eye on from sunup to sundown. He made it easy and non stressful! When live out of town and as we pulled into the dealership, he met us at our car as we were parking. First hand service, awesome attitude, very welcoming and not at all pushy and overbearing like MOST companies... (of any dealership)! We had our 2 young children with us with was no easy feat but EVERY SINGLE employee at your business stopped and spoke with each of us, engaged with us and made sure that we had everything we needed. We truly had a great experience even though our boys were past the point of tired and we were frustrated bc we knew they were. just. DONE! Matthew never skipped a beat and had a wonderful attitude from beginning to end! To add in, my husband and I had already left the dealership and forgot to take my Tennessee tag off the front of the Yukon I traded in. Keep in mind, it was flooding, an absolute HEAVY downpour when we pulled back in. However, Matthew ran out in the flood and got the tag off of my car without a sigh of aggravation. *I'm pretty certain that my husband and now Matthew hate Tennessee Vols a little less today*. BUT, I THANK YOU and I am still so sorry that, that happened. I would go through Tallahassee Ford all over again and will definitely find my way back if I ever trade this car in. Wonderful transaction, Wonderful Customer Service, Wonderful Employees, Wonderful Hospitality, Just Wonderful!!!!! Y'all have truly impressed this born and raised Georgia Peach! I'm in love with my 2018 Explorer! Thank You, Lindsey Purvis Valdosta, Georgia More

Efficient, many discount options, knowledgeable staff. Large dealership with lots of car/truck options both new and used. Fair pricing with no need to “haggle”. Service has always been effective and reason Large dealership with lots of car/truck options both new and used. Fair pricing with no need to “haggle”. Service has always been effective and reasonably priced. Showroom and lounge area is always neat, clean and well designed. More

Excellent Customer Service and Knowledgeable Professionals! Recently I experienced a challenging situation with my car being a total loss. Purchasing a replacement vehicle was hassle free! Extremely profess Recently I experienced a challenging situation with my car being a total loss. Purchasing a replacement vehicle was hassle free! Extremely professional, knowledgeable and excellent customer service. I was dreading having to purchase a vehicle but the entire process was the best! Wonderful customer service. Thank you More

Reggie and Matt A+ Reggie was great to work with and Matt was quick to get back to me about a car I was interested in test driving when other dealerships were not. I ap Reggie was great to work with and Matt was quick to get back to me about a car I was interested in test driving when other dealerships were not. I appreciate their effort and will keep this dealership in mind when it comes time for our next purchase. More

Great experience This was the best experience I have ever had at a dealership. They listen to what I wanted and never showed me anything I didn’t want. I would recomm This was the best experience I have ever had at a dealership. They listen to what I wanted and never showed me anything I didn’t want. I would recommend them More

Super efficient and very friendly!! Matthew was a very friendly and super attentive person throughout the process, he was always on our side looking for the best options for us and givin Matthew was a very friendly and super attentive person throughout the process, he was always on our side looking for the best options for us and giving us the necessary guidance and orientation to achieve our goal. More