Tallahassee Ford

Purchase of 2018 Ford escape To begin with our salesperson was knowledgeable about everything we asked about. He guided us through the whole process in a very professional and cou To begin with our salesperson was knowledgeable about everything we asked about. He guided us through the whole process in a very professional and courteous manner. He also stayed in touch with us and kept us abreast of the arrival of our vehicle. When arriving at the dealership everyone was friendly, asking if we had been helped or what they could do to help. The whole process was a very pleasurable experience and I would highly recommend this dealership. More

Hassle Free Shopping Matt Katz gave grade A+ Customer Service. After finalizing our deal, he made sure to check back with me with updates on the process of my purchase. He Matt Katz gave grade A+ Customer Service. After finalizing our deal, he made sure to check back with me with updates on the process of my purchase. He introduced me to one of the managers in the Repair department, should I ever need their assistance. After dealing with ANOTHER FORD DEALERSHIP, I had lost interest in buying a truck, especially Ford. With Matt, it was a extremely nice experience. He was able to explain to me the "bells and whistles" of my purchase, and even helped hook my phone up to the trucks system. They will be the first place I go to for buying another vehicle. More

Excellent salesmanship. Josh is extremely professional and an asset to your organization. He is also very personable, gives clients the attention they deserve and mitigates Josh is extremely professional and an asset to your organization. He is also very personable, gives clients the attention they deserve and mitigates difficult situations well. More

Bought a new truck Matt was awesome ! Couldn’t of made it eaiser! Text option works great ! Easy and refreshing that there are ppl like Matt that know how to treat a Matt was awesome ! Couldn’t of made it eaiser! Text option works great ! Easy and refreshing that there are ppl like Matt that know how to treat a customer. More

Best Dealership in Tally If you want a great deal on a Ford vehicle please stop by Tallahassee Ford and see Matthew Katz. He will take care of you I promise from a Military se If you want a great deal on a Ford vehicle please stop by Tallahassee Ford and see Matthew Katz. He will take care of you I promise from a Military service member too you. More

Consistently Bad I've owned Ford trucks for more than 20 years. As Tallahassee Ford's Service Dept is so bad, I switched to a GMC for a year but hated it and bought an I've owned Ford trucks for more than 20 years. As Tallahassee Ford's Service Dept is so bad, I switched to a GMC for a year but hated it and bought another Super Duty. I paid the price taking it to Tallahassee Ford for service. I had several horrible experiences starting with staff. Non-responsive, bad repairs, and the end for me was when they put a nice dent the driver door of my 1 month old truck. This was the 3rd or 4th trip to them for the same problem (alignment, bad pull). They let me drive out of there as if I wouldn't notice. A day or two before that, I drove out of the parking lot and the **** steering wheel was on sideways. I guess this is how they decided to hide the steering pulling issue. The service manager paid for the door to be repaired at my choice of paint shop but I had to shell out $300 for an alignment shop to fix the original problem. I tried them again a few years later when my 3rd sensor error (under warranty) occurred and the vehicle was disabled. I called and was told it would be 2-3 weeks before they could even look it (so much for a warranty). Nothing had changed. Same place that allows you to make appointments to leave you car with them all day for an oil change. Try calling over and over and never an answer or response to messages. The last time I tried to get oil change, I dropped it off for an 8:00 am pre-scheduled appointment and picked it up at 5:30 PM with NO SERVICE. So maybe I just have bad luck but I hear the same stories from everyone I know. I've always said the problem with Tallahassee Ford is that they have WAY more service demand than they can handle and as we all know, when demand exceeds supply, you can afford to let them walk out unhappy. That's Tallahassee, Ford's prerogative but I submit that this is akin to fraud selling vehicles with Warranties (now offering free 200,000 miles) and not being able to deliver Warranty service without days, and weeks of waiting. Heck, why not just give everybody Lifetime Warranties, its not as if the dealer can deliver on that any more than a standard 5 year warranty. I should not care except I love the product. All I can do is head to Havana Ford and Thomasville Ford (much less capacity) when I have to get Ford dealer service but I just can't make myself buy another Ford with a worthless warranty again. Thank you for your site. Very therapeutic. More

One great visit and sale Had a great time but the waiting around while paperwork was being completed could have been faster. Matt was great and honest and the vehicle was wort Had a great time but the waiting around while paperwork was being completed could have been faster. Matt was great and honest and the vehicle was worth the wait....thanks More