Tallahassee Ford

Great Experience! I couldn’t be more pleased with my visit and purchase at Tallahassee Ford. My sales representative, Reggie Strachan, was extremely helpful, profession I couldn’t be more pleased with my visit and purchase at Tallahassee Ford. My sales representative, Reggie Strachan, was extremely helpful, professional and courteous. He was not pushy and honestly wanted to be sure I was comfortable and sure about my vehicle selection. We found the perfect Ford F-150 for me and he was able to assist me get a deal I felt very comfortable with. My whole experience was positive, and I was very pleased with the whole staff, from sales (Reggie) to finance (Sandra DeMay) to the GM (Bill Kafka’s). All top notch, friendly and sincere. I Highly recommend Tallahassee Ford for anyone looking for a quality vehicle and a pleasant buying experience. Bobby Cornwell, Tallahassee FL More

Car for my grandson Dale Brown made buying a car for my grandson a pleasure. He went out of his way to help us get the perfect model, color and price. Working with Sandra Dale Brown made buying a car for my grandson a pleasure. He went out of his way to help us get the perfect model, color and price. Working with Sandra on paperwork was also seamless and efficient. Great experience. More

Customer Service Thank you to Sandra and Matt for all of your help in a painless replacement of my 2016 F-150. It was efficient and no BS or frustration. I will be an Thank you to Sandra and Matt for all of your help in a painless replacement of my 2016 F-150. It was efficient and no BS or frustration. I will be an advocate for you both as well as Tallahassee Ford because of my recent experience. I cannot speak for the other service members at Tallahassee Ford but if they follow your lead, I think your dealership will have many positive customer experiences in the future. David and Carlene Smith - Tallahassee More

Overall total satisfaction If I moved 500 miles away I would still drive to Tallahassee Ford for my sales and Service, Dale Brown is always there when you need him. He is now co If I moved 500 miles away I would still drive to Tallahassee Ford for my sales and Service, Dale Brown is always there when you need him. He is now considered a personal Friend. I sent another Friend to him for the purchase of his new truck. I would never consider any other dealerships Only Tallahassee Ford. Everyone is so helpful and Friendly. More

No Integrity Buying your first car can be both an unnerving and rewarding experience. You do all your research and look for that perfect vehicle that financially f Buying your first car can be both an unnerving and rewarding experience. You do all your research and look for that perfect vehicle that financially fits and will last you for a long period. It is a commitment, and you trust in the dealership to offer you’re their best deal and treat you as a true customer. We recently found that perfect vehicle, it was only two years old and had reasonable mileage. We immediately notified Tallahassee Ford online, and by phone when the vehicle was first advertised. This was on a Saturday morning. They informed us the vehicle had just come in the night before and had not gone through their inspection and to call back on Monday. So we waited until Monday called back and completed the credit application to purchase the truck. Received approval as well as received a fair estimate of our trade. We live 2.5 hours away and informed the sales associated we would be there on Tuesday to finalize the deal. We even inquired about putting down a retainer to hold the vehicle. We were politely informed that was not necessary and that Tallahassee Ford does not do that? On Tuesday mid-morning, after taking off work, we leave to purchase the truck. On our way, we called to notify the dealership of our estimated ETA. It is then when we get the following response, “I am sorry but the truck sold after hours last night….” Now fueled with anger and disbelief as to why we ask to speak with the Sales Manager. His response was very limited, unapologetic and only suggested we could purchase a newer more expensive vehicle that just came in. Life’s lessons I guessed, and used car salesman wonder why they are so stereotyped. Very unprofessional and almost unethical, at least provide a courtesy call to let us know it was selling or had been sold. A complete lack of integrity and no resentment for its customer, especially a first-time buyer. Maybe one day, when their son or daughter goes to purchase the first vehicle that they had worked so hard for, and this happens to them, then they may feel this hurt. More

Second purchase, another easy experience This is our second time making a purchase from this dealership. Everyone is very nice and made things easy. Terence was very thorough and explained This is our second time making a purchase from this dealership. Everyone is very nice and made things easy. Terence was very thorough and explained the financing very well. More

Patient and very helpful During our experience at Tallahassee Ford, Matt was very patient and helped us to narrow down what we really wanted from a car. A pleasant experienc During our experience at Tallahassee Ford, Matt was very patient and helped us to narrow down what we really wanted from a car. A pleasant experience! More

Awesome Great experience very satisfied with the sales staff and management. Would recommend this dealership to all my friends and will continue to use this Great experience very satisfied with the sales staff and management. Would recommend this dealership to all my friends and will continue to use this dealership in future ford purchases. More

Quick and easy I found the vehicle I wanted online. I meet with the sales team. The process was quick and easy, even with a trade in. Negotiations on pricing were I found the vehicle I wanted online. I meet with the sales team. The process was quick and easy, even with a trade in. Negotiations on pricing were easy enough. More

Matthew Katz is the man! Matt Katz a top notch sales agent. Answered every question in timely manner. Very knowledgeable about the vehicles and extremely friendly and, abo Matt Katz a top notch sales agent. Answered every question in timely manner. Very knowledgeable about the vehicles and extremely friendly and, above all, very patient! More