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Tallahassee Ford

Tallahassee, FL

3.2
650 Reviews
New to Tallahassee Ford? We’re glad that you’ve stopped by. While you settle in, we’d like to highlight the many reasons why you should stick with our dealership — there are plenty of tally marks that set us apart from the rest. Not only do we prioritize your valuable time in every interaction, but we provide exceptional customer service to every neighbor whether they buy from us or not. We like to call it our Hometown Promise. Shop our inventories with confidence thanks to our 20-Year/200,000-Mile Warranty, or start your custom order of a new Ford with our secure online form. From sales and financing to service and parts, we make it our business to keep our promises to you here at Tallahassee Ford!
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243 N Magnolia Dr

Tallahassee, FL

32301

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Showing 650 reviews

February 09, 2019

Wonderful Experience We walked up to the dealership minutes before close to look at an Expedition that we had seen online. John greeted us shortly after with a smile. He o More

by Annalp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thom Workman, Mickey Atkinson
Feb 09, 2019 -

Tallahassee Ford responded

Thanks so much! I will be sure to thank both John and Mickey for taking good care of you! We appreciate the local support! Sincerely, Thom Workman General Sales Manager

February 08, 2019

Excellent Team Service As soon as I came in the salesmen were very friendly and courteous. They were very honest and understanding of my current credit situation and worked More

by Mr. K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Strachan, Sandra DeMay, Eddie Cruz
Feb 09, 2019 -

Tallahassee Ford responded

Thank you so much! I am very pleased that we were able to help! Sincerely, Thom Workman General Sales Manager

February 08, 2019

Enjoying our new Nautilus! From the time we were greeted by our salesman until we drove the car off the lot we were pleased with our buying experience at this dealership. Chris More

by JacquieC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Flannery
Apr 01, 2019 -

Tallahassee Ford responded

Thank you! Chris does a great job and I know that he appreciates your kind words! Sincerely, Thom Workman General Sales Manager Tallahassee Ford Lincoln

February 07, 2019

Decent price for a GREAT vehicle Certified preowned vehicles are great. Piece of mind from knowing they are thoroughly checked over. Love the courtesy of 20 year 200,000 mile warran More

by Macbob28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nice gentleman who helped with finance, Reggie Strachan
Feb 08, 2019 -

Tallahassee Ford responded

Thanks for the review! Please call on us any time! Sincerely, Thom Workman General Sales Manager

February 07, 2019

Happy with my truck Thank you taking the time to look for the right truck for me Great customer service You’re always greeted at the door with smile More

by Heather1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Atkinson
Feb 08, 2019 -

Tallahassee Ford responded

Thank you Heather! I know that Mickey appreciates your kind comments! Sincerely, Thom Workman General Sales Manager

February 05, 2019

No pressure, courteous, easy to work with John Jimenez was easy to work with; no pressure sales; friendly; attentive with texts and calls. Day of sale went smoothly; John accommodated our ti More

by Tb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Tallahassee Ford responded

Thank you so very much! I will be sure to share your kind comments with John! He makes me proud! Sincerely, Thom Workman General Sales Manager

February 03, 2019

Breakdown in communication Had a vehicle all lined up paperwork sent to my bank on Friday from dealership, was heading up Saturday with check. Half way up there received called More

by Pvaught333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reggie Strachan
Feb 04, 2019 -

Tallahassee Ford responded

Hello Ms. Vaught, I apologize for the lack of communication on our part. We do have a process for this scenario. It sometimes is difficult as we do a substantial amount of business with out of town buyers. With a sales staff of over 20 people it can be a challenge to insure that communication is clear as it is not uncommon to have multiple people both here and outside of Tallahassee. Clearly our efforts failed in this case and I will certainly look into how and why this happened. It is not a question of ethics however. It was not our intention nor will it ever be our intention to mislead you or any of our customers. Please accept my sincere apology. Sincerely, Thom Workman General Sales Manager

February 02, 2019

Great place to buy a truck We drove up from Kissimmee to deal here. Previous 5 Purchases at a (local dealership) that treated us like a number not a customer. Tallahassee Ford More

by Hank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gregory
Feb 02, 2019 -

Tallahassee Ford responded

Thanks Hank! It was a pleasure to meet you today! I certainly hope that we can be your go to dealer moving forward. Please call if you need anything at all! Sincerely, Thom Workman General Sales Manager

February 01, 2019

Beware So I have been quiet even Went in to talk to the manager who was not there the others assured me he would relay my issue and I’d hear back and guess w More

by Wendy1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Osborne
February 01, 2019

Great Experience! Chris did an amazing job at helping locate the exact car I wanted. The buying process and trading in my old car was easy. They walked me through eve More

by adcoltren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Scott, Christopher Flannery
Feb 02, 2019 -

Tallahassee Ford responded

Thank you! Chris is doing a great job and I know that he will be very happy to see your review! Sincerely, Thom Workman General Sales Manager

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