Tallahassee Ford

Very Helpful We came on the lot looking for a good used cars. Both Tim and L were very helpful as we looked at Explorers and Edges. Tim kept in good communication We came on the lot looking for a good used cars. Both Tim and L were very helpful as we looked at Explorers and Edges. Tim kept in good communication and tuned us in to a good deal on a newer Edge. Al went to bat for us. More

Great costermer service Chris was amazing! He was very helpful, patient and stayed two hours after closing to finish the deal. Also job Chris! 😁 Sandra also made sure we Chris was amazing! He was very helpful, patient and stayed two hours after closing to finish the deal. Also job Chris! 😁 Sandra also made sure we got the best financing. More

Focused purchase of Ford Edge Called to see specific model. Choices were ready for us and trade was evaluated in timely manner Satisfaction was achieved Just took awhile to get a Called to see specific model. Choices were ready for us and trade was evaluated in timely manner Satisfaction was achieved Just took awhile to get all finished. More

new lease Dealership was great, especially Dale Brown, who saved the transaction after some unfortunate interaction with Seth Garrett. Seth was not honest with Dealership was great, especially Dale Brown, who saved the transaction after some unfortunate interaction with Seth Garrett. Seth was not honest with us and only spoke to my husband on the three visits to the dealership. When we went to pick up the car, he only dealt with my husband even though the car is in my name and I signed everything. When the papers were signed, he gave them to my husband. Dale Brown went the extra mile and we ended up with the car after all. More

Dedicated customer service Absolutely the best car buying experience. Salesman went above and beyond to ensure the buying process was as stress free as possible. No pressure. Gr Absolutely the best car buying experience. Salesman went above and beyond to ensure the buying process was as stress free as possible. No pressure. Great customer service! More

Avoid At All Cost Avoid this dealer at all costs! Don't believe their 172-Point Vehicle Inspection Sheet on their Certified Pre-Owned Cars. Nothing but lies and dec Avoid this dealer at all costs! Don't believe their 172-Point Vehicle Inspection Sheet on their Certified Pre-Owned Cars. Nothing but lies and deception! The kind of thing you would expect from a rip off sales lot, not from a truly honest Ford Dealer! Purchased a Certified Pre-Owned 2015 Ford Focus (21,974 miles) December 2018 , with extended warranty. Supposedly passed their 172-Point Vehicle Inspection. Test drove car and all seemed fine! Dealt with a master B.S. Salesman (Matthew Katz), avoid him at all cost! Nothing but lies and deception! Plays up the veteran angle about all his so called Marine Corp experience! When you dig though his B.S. you'll find that his father was the Marine, not him! A veteran pretender! (I'm U.S. Navy Retired - Vietnam thru Desert Storm) Had the car for three months now and added just over 1,000 miles. So far the following things have failed: (1) Phones failed to sync after delivery. The salesman proclaimed that our phones were the problem. "Funny thing is that both our phones synced fine with our Ford F150." When told this, the salesman said there was nothing he could do and maybe service could solve the problem. Googled the problem and fixed it myself, it was the car ! Not our phones! The "Red Flag" about "no after sale support" and "you bought it and now its yours" attitude was waving. (2) Two weeks after buying the car, started having problems with the transmission. Made several attempts to get the car looked at by their service department. Couldn't get an appointment over the phone and no one would call back. During my final attempt, I was told by Service Department receptionist they had no record of the car being purchased at Tallahassee Ford. Also, that routine service appointments are apparently only made online. Earliest online appointment was two months later. Gave up calling the master of deception Tallahassee Ford! Called Timberland Ford in Perry FL, 50 miles away! Had an appointment TWO days later! They determined that the transmission clutch assembly had failed and replaced it. (3) Now the front brakes have failed. Just 23,000 miles on the car and three months after purchase (we've only added about 1,000 miles since we bought it)! All of these are examples of their lying, deceptive, and laughable 172-Point Vehicle Inspection Sheet. For the record: a few years ago I bought a Certified Pre-Owned Ford from another Ford dealer and never had any problems (just normal wear and tear) with the car. Bought it with about 33,000 miles on the car and sold it with just over 80,000. Tallahassee Ford is the worst Ford Dealer I've ever encountered! "If you want a Ford, find another dealer!" More

Best Car Buying Experience Great Customer service from Josh and Seth. I went up to look at Ford one day came back a few days later they both helped with my sale from test drivin Great Customer service from Josh and Seth. I went up to look at Ford one day came back a few days later they both helped with my sale from test driving to paperwork. Great Folks. More

Great experience with Tallahassee Ford Khara and the rest of the team at Tallahassee Ford were great to work with and very professional. I highly recommend Tallahassee Ford for any vehicle Khara and the rest of the team at Tallahassee Ford were great to work with and very professional. I highly recommend Tallahassee Ford for any vehicle purchase. More

Excellent customer service I am a repeat customer of Tallahassee Ford for the simple reason that they always find a way to get me exactly what I need and want. Their sales staf I am a repeat customer of Tallahassee Ford for the simple reason that they always find a way to get me exactly what I need and want. Their sales staff really know their product and they’re just as good after the sale! Thanks Seth! More

F-250 Reggie was very helpful when purchasing my F-250. It was missing a hitch adapter and answered the phone on a Sunday to let me know the part would be s Reggie was very helpful when purchasing my F-250. It was missing a hitch adapter and answered the phone on a Sunday to let me know the part would be shipped to me on the following Monday. Reggie is someone I would recommend to someone else! More