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Taj Auto Mall

Bethlehem, PA

4.6
762 Reviews
Welcome to TAJ Auto Mall!!! Access to over 1000 vehicles!!! WE SELL AT WHOLESALE PRICES !!! Be sure to visit our virtual showroom of inventory available for purchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle. We are located at 154 Nazareth Pike and are available by phone at 610-759-1600. You can also get driving directions and hours of service from our user friendly website.
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154 Nazareth Pike

Bethlehem, PA

18020

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Showing 762 reviews

March 07, 2024

It was a great experience very easy. Everything went smoothly, and as quickly as you could with how busy the store was More

by DPONT1987
Recommend Dealer
Yes
Employees Worked With
Chelsea Johari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Shrubsall
Mar 07, 2024 -

DPONT1987 responded

Great dealership

Mar 07, 2024 -

Taj Auto Mall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 04, 2024

Personable, flexible, always polite Chris was very friendly, accommodating, polite. Patient willing to work with me. More

by GOOSEMOM01
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 04, 2024 -

Taj Auto Mall responded

We are so glad that Chris had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 04, 2024

Amazing service. CJ was very patient with me and helped me work through any troubles I had. I was very nervous about getting my first car but he made the process as q More

by Trishaldolce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amit Johari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Johari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Poretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Jesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Taj Auto Mall responded

Trish, We are so glad that CJ had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 03, 2024

The salesman Wei told us that the deal after down payment was for $150 a month for 48 months. Turned out for 60 months. Also the cleanup on delivery was not so great. Wheels very dirty from brake dust. More

by jaystraub.junk
Recommend Dealer
No
Employees Worked With
Chelsea Johari
4.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Poretta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Erin McCarthy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wei
Mar 06, 2024 -

Taj Auto Mall responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Amit Johari General Sales Manager (610) 759-1600

March 02, 2024

This is a great dealership to work with. They have a large selection of vehicles priced competitively and have a "no pressure" attitude towards selling cars. I was able to test drive sever More

by DCFLIPFLOP
Recommend Dealer
Yes
Employees Worked With
Peter Poretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Corsale Jr
Mar 03, 2024 -

Taj Auto Mall responded

Thank you for choosing Taj Auto Mall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 27, 2024

Sold an unsafe vehicle. When returned, they ignored phone calls for three weeks straight. They currently have the vehicle and I have contacted attorney general of PA. They h More

by Tky9179
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amit Johari
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Poretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Taj Auto Mall responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Amit Johari General Sales Manager (610) 759-1600

Mar 02, 2024 -

Tky9179 responded

I’ve called about 10 times now, still no call back. I’ve also been put on hold for over 30+ minutes numerous times and no response. Also have came into your offices and was told you’d get back to me in a week. I’m currently still waiting on a call back.

Mar 03, 2024 -

Tky9179 responded

Called again today, you were “busy” again, was told I’d get a call back. That didn’t happen again. Seems like a repetitive process. Customer support has been terrible.

February 26, 2024

They helped no matter what and how long it took. They did everything they could to get the car I wanted. More

by RAIDLINEKIN
Recommend Dealer
Yes
Employees Worked With
Chelsea Johari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Shrubsall
Jul 05, 2024 -

Taj Auto Mall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Taj Auto Mall!

February 25, 2024

Amazing experience and love my new car! Such a smooth and stress free experience. Thanks so much!!! More

by Jessrasichhh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Corsale Jr
Feb 25, 2024 -

Taj Auto Mall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Taj Auto Mall.

February 25, 2024

It was my first time financing a car and it went great. John was very nice and helpful More

by stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Jesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Corsale Jr
Feb 25, 2024 -

Taj Auto Mall responded

Thank you, Stephanie, for your feedback on your recent visit to Taj Auto Mall. It's great to hear that we were able to assist you with your purchase and that you had such a positive experience!

February 17, 2024

Had a great transaction with good customer service and nicely prepared vehicle. Recommend them. Plenty of choices. More

by Bobby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Corsale Jr
Feb 19, 2024 -

Taj Auto Mall responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Bobby, for choosing Taj Auto Mall!

Feb 26, 2024 -

Bobby responded

Additionally, I left the EZPass in my trade-in and the NICE folks at TAJ mailed it safely to me, as we’re about 1&1/2 hours away. Thank you.

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