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Taj Auto Mall

Bethlehem, PA

Overview
Employees
Reviews
Vehicles
4.6
762 Reviews
Welcome to TAJ Auto Mall!!! Access to over 1000 vehicles!!! WE SELL AT WHOLESALE PRICES !!! Be sure to visit our virtual showroom of inventory available for purchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle. We are located at 154 Nazareth Pike and are available by phone at 610-759-1600. You can also get driving directions and hours of service from our user friendly website.
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154 Nazareth Pike

Bethlehem, PA

18020

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Showing 762 reviews

December 03, 2023

The whole process went super smooth Chris and Amit were great got us into the car we wanted ! More

by Carissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amit Johari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2023 -

Taj Auto Mall responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 02, 2023

Vehicle and sale of vehicle went fine. However, post sales response was terrible. Took 5 phone calls to get a response and address the missing warranty paperwork. Almost felt like it wa More

by JAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chelsea Johari
4.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Poretta
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Taj Auto Mall responded

We're sorry that you didn't have a 5 star post sales experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Amit Johari General Sales Manager (610) 759-1600

Dec 17, 2023 -

JAS responded

Hello Amit, As reported, I called and left 3 messages for the various departments in your phone system as well as Chelsea's cell phone (as per her business card) . Not a single call back. When I finally talked to your receptionist and she put me through to Peter, he claimed that he would email out the contract within the hour.... 3 Days later, no contract. (Peter also said the contract would be in the glove box when we took delivery of the car). I called back and asked to speak with you then. Was put on hold for approximately 10-15 minutes and then sent to a voicemail that was full and thus disconnected! I called right back and fortunately Chelsea answered. I explained everything to her and I could hear her asking Peter to "resend" the contract. We got it instantly. It is not acceptable to the customer to blame your technology infrastructure. If your phone system/s (a full mailbox is fully your responsibility) and mail systems are not working properly (which is suspect), then that, unfortunately, falls at your responsibility as the general manager.

November 30, 2023

Great selection, and amazing staff! They are always there to help in anyway. Repeat customer for life! More

by DANILOVICZK
Recommend Dealer
Yes
Employees Worked With
Christian Jesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Jesse
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Nov 30, 2023 -

Taj Auto Mall responded

Danilo, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 26, 2023

I had a great experience at taj auto mall when buying my first car. Johnny and his Manager were super helpful and kind. I recommend you go check them out. You won’t be disappointed!!! More

by maylyn6
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amit Johari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Poretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Corsale Jr
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Nov 27, 2023 -

Taj Auto Mall responded

Maylyn, it's fantastic to hear that Johnny and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Taj Auto Mall!

November 14, 2023

They were helpful right from the start. Johnny was very polite and friendly and he made it real easy to get through the process. Very thankful to have dealt with him. More

by simmerhava
Recommend Dealer
Yes
Employees Worked With
Johnny
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Nov 15, 2023 -

Taj Auto Mall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Taj Auto Mall!

November 11, 2023

Never again. . it’s been 9 months with my 2019 Jeep compass.. it’s been in the shop 3 times I’ve put 4 brand new tires on it, and now I get to replace the control More

by MATT84S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amit Johari
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Arias
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Taj Auto Mall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Matt, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Amit Johari General Sales Manager (610) 759-1600

November 08, 2023

They were great an helped me get a car I really needed an wanted I appreciate them very much More

by LUCCSANTIAGO66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Poretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Jesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Taj Auto Mall responded

Thanks for sharing about your experience with Taj Auto Mall. We appreciate your business and hope to see you again soon!

November 05, 2023

Very happy with Gods Blessing ! We needed a car after ours was totaled just a few weeks ago, clearly God had bigger plans though ☝️🙏🏽 Everyone was very helpful and thorough 😌 More

by Marvelous21
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Corsale Jr
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Nov 05, 2023 -

Taj Auto Mall responded

Thanks for sharing about your experience with Taj Auto Mall. We appreciate your business and hope to see you again soon!

November 04, 2023

He was very helpful and knowledgeable. I would definitely come again. Thank you so much Johnnie More

by mshayland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Poretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Corsale Jr
Report | Print
Nov 05, 2023 -

Taj Auto Mall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Taj Auto Mall.

October 27, 2023

Everyone was so helpful and made it a priority to make sure I left in a car that day. The time, energy and care that Johnny and also Chelsea and Tim and Amit who put lots of effort into my financing was s More

by Cnemeth1719
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amit Johari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Johari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Corsale Jr
Report | Print
Oct 29, 2023 -

Taj Auto Mall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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