Tacoma Subaru

Their Express Service department is the best. They are very nice, honest and do an excellent job working on your car. Their waiting room is well stocked with top notch goodies, water, coffee, lat They are very nice, honest and do an excellent job working on your car. Their waiting room is well stocked with top notch goodies, water, coffee, lattes and hot cocoa. They even have free car washes. Bruce Titus has done a great job creating the Express Service department. I wouldn’t think of going anywhere else. More

Very helpful & not overbearing. Always a pleasure working with them. I worked with Stephen. Thank you. Always a pleasure working with them. I worked with Stephen. Thank you. More

Friendly, knowledgeable, fixed the issue! Easy to deal with. Stephen was amazing to work with! Easy to deal with. Stephen was amazing to work with! More

Always very busy but rarely seem to be able to find and fix what’s wrong. And they’re always looking for something else to sell you. They just replaced my cabin and engine air filters 6000 miles ago and to fix what’s wrong. And they’re always looking for something else to sell you. They just replaced my cabin and engine air filters 6000 miles ago and told me they needed it again. I approved it then looked back at my last service report and saw it was just done. I called and texted 6 times to ask about it and nobody responded. I then declined my previous approval for the filters. My first attempt to contact them was at 6:30 pm on Friday and they finally called around 2:30 pm or so Saturday saying my car was ready. When I asked about filters, they said they were already replaced and they would give me a little discount on the work. I don’t think I should have had to pay for something that should not have been needed for at least 6000 more miles. I’m going to try Puyallup Subaru next time to see if they’re any better. More

I've always had a good experience when visiting the Tacoma Subaru dealership! The staff there are not only friendly and professional, but genuinely treated me as a person and not some blank face. They' Tacoma Subaru dealership! The staff there are not only friendly and professional, but genuinely treated me as a person and not some blank face. They've not only helped me with recommendations when I've gotten service but also explained what it's worth doing at the time and what could honestly wait. Other dealerships I've been to would be quick to maximize how much a person would spend while getting service. I'd like to especially call or Lisa, at the service department, who was such a pleasure to work with! All in all, I can get my car serviced anywhere but I keep going back to Tacoma Subaru for the experience and people like Lisa. Highly recommend! More

Best experience I have ever had buying a car. Charles, our salesperson was amazing. So was our financial guy but I can’t recall his name. I would highly recommend Tacoma Subaru and Charles Charles, our salesperson was amazing. So was our financial guy but I can’t recall his name. I would highly recommend Tacoma Subaru and Charles More

Friendly not pushing really appreciated that Answered questions and let us know we could come back for help on online things Very goods experiences Best car buying experience we have ever had questions and let us know we could come back for help on online things Very goods experiences Best car buying experience we have ever had More

Had a great experience with people I delt with mainly Steve C in service thank you for all the sufficient and fast work Steve C in service thank you for all the sufficient and fast work More

Jim is a great Service Advisor and did a great job explaining the process for doing the required maintenance on our 2019 Forester! explaining the process for doing the required maintenance on our 2019 Forester! More

Fast and Quality service, its my 3rd time vist for a different services but i may say they are the best , knowledgable agent to assist you from the start , the feeing of security and trust when they te different services but i may say they are the best , knowledgable agent to assist you from the start , the feeing of security and trust when they tell you everything about your car. Its very convenient to deal with them and the waiting area is comfy. More