Tacoma Nissan

Took my work vehicle in to get a simple brake job. Was told the job would be done the same day. One of their employees backed into a pole or something on their lot and wrecked the tailgate. This is a truc told the job would be done the same day. One of their employees backed into a pole or something on their lot and wrecked the tailgate. This is a truck that produces on average of $1000 dollars a day for our business. They took a month to get the damage fixed, and there is no longer any vehicle signage on the back (due to the tailgate having to be replaced). The service manager promised to eat the labor cost for the brake job but then reneged and said we had to pay the whole thing, regardless of how much revenue was lost in the meantime---not to mention the lost signage. Bottom line is we had to absorb the lost revenue, the brake job and pay extra to get signage redone when it was THEIR EMPLOYEE that caused this whole mess. We will no longer buy Nissan vehicles again for our work vehicles and certainly will never use their "service" department again. More

I would like to thank Blanca Monroe-Carillo for helping me to look for a truck. She was knowledgeable considerate and efficient. She listened to what I wanted and stayed in contact with me often. me to look for a truck. She was knowledgeable considerate and efficient. She listened to what I wanted and stayed in contact with me often. More

DO NOT BUY HERE!!! DO NOT!!!!! I repeat , DO NOT buy a vehicle here!!! If I could give no stars, I would. I got soooooo swindled. The sales guy went through the car fax DO NOT!!!!! I repeat , DO NOT buy a vehicle here!!! If I could give no stars, I would. I got soooooo swindled. The sales guy went through the car fax too but I believe he knew, in hindsight, cause he was scrolling through so fast. So I think he scrolled right past and I missed the part that said... Wait for it!... So I bought the car in the summer. 1st thing that breaks is the carport charger. I replaced the part cause it was cheaper than dealing with a deductible from the warranty. Still doesn't work. Then when it started getting cold my windows started fogging up. For like no reason. I was just like ok I have to clean my windows and that will fix the problem. NOPE! Then the smell. The smell came and I'm like WTFFFFF. It didn't stink in the summer when I bought it. Of course, right, cause its hot outside and windows are down. I drive for Uber so I vacuum and stuff regularly and the car is clean so WTH. The smell continued to get worse as it got colder. Windows continued to fog up even with the defrost on. I parked that car in my garage and worked my real job for a while and didn't drive for Uber. Today I go out and I want to clean the car and get it ready to drive for Uber again.... I know it smells. I know I have to like lay some Borax down or something. I have to fix this! So I go and as I'm laying this Borax down on this stinky upholstery, guess what I see.... Fawking MOLD! Growing on the floor!!! This dag car was a flood car! Like with everything that's wrong with it... It's a dag flood car. Like that's why all this stuff is wrong with it!!! They sold me a bloody flood car. And they tell me like when I 1st started having issues that its $100 deductible and $120 for their diagnostics, and that's not even including the price of parts or labor or fixing the actual problems!!! That's just to find out if whatever is covered by warranty. I got screwed so hard!!!! And now I'm just stuck with this dag flood car and breathing mold smh. I hate this place now. I hate this car. I had bought my 1st vehicle from there so I was trying to stay loyal and I never had any issues there besides a couple rude people when I went to get oil changes. I will never go here again and I encourage you, if you are reading this fully... STAY AWAY!!! More

Great Experience I bought a new Nissan Altima at Tacoma Nissan. I really appreciate how I was treated. The process was laid back and no pressure. Cosmin Sandu did a gr I bought a new Nissan Altima at Tacoma Nissan. I really appreciate how I was treated. The process was laid back and no pressure. Cosmin Sandu did a great job. I found the perfect car at a great price. I would highly recommend this dealership to anyone looking for a new car. I would also like to thank Ryan, who helped during the process. More

Great experience Walked into the dealership just to take a look at the Juke, it was an ugly color and the car didn't "feel" right. Hollie came to chat with me. She lis Walked into the dealership just to take a look at the Juke, it was an ugly color and the car didn't "feel" right. Hollie came to chat with me. She listened to what I was looking for in a car. She left for a short while and came back with a car I wouldn't have thought to check out. It met everything I was looking for, but hadn't codified into words. Great experience overall. More

Awesome person overall!!! I had the pleasure of working with Hollie; words cannot describe how wonderful she was with me. She answered all of my questions and never made me fee I had the pleasure of working with Hollie; words cannot describe how wonderful she was with me. She answered all of my questions and never made me feel pressured. I would recommend anyone going to this location to seek her for assistance! Thank you Hollie for making my car buying experience a great one! More

Happy with purchase I had an outstanding experience buying a car from Tacoma Nissan with my salesman Mike. He got me the car I wanted with great financing and no hassles I had an outstanding experience buying a car from Tacoma Nissan with my salesman Mike. He got me the car I wanted with great financing and no hassles. He got me the best deal for my price range and my credit rating and I am very please with my new purchase. I will be referring all my Friends and family to your dealership and Mike specifically. Thanks again and two thumbs up! More

good deal, good people, good product. easy to deal with, they know their product, very helpful, priced the truck right,I would recommend working with Michael Shearman and Don Wellner on yo easy to deal with, they know their product, very helpful, priced the truck right,I would recommend working with Michael Shearman and Don Wellner on your next auto purshase. More

New vehicle purchase Mike Shearman is absolutely amazing. He listened to what I had to say about the type of vehicle that I wanted. He also worked hard to get me approved Mike Shearman is absolutely amazing. He listened to what I had to say about the type of vehicle that I wanted. He also worked hard to get me approved for the vehicle he got me in. He doesn't pressure you into anything. Mike also takes the time to make sure that you are happy with the service that yoi received. Definitely would come back for another car. More

Great Expierance from beginning to end!! First of all let me just say this, people that usually write the not so good reviews are usually bitter because they are asking for low payments or de First of all let me just say this, people that usually write the not so good reviews are usually bitter because they are asking for low payments or demanding something that is not possible. I work at a bank and see it happen all the time they want to only spend this amount and want only to pay this dollar amount every month. That being said dealerships do everything in their power to get you close of what you are asking for but if your credit is not good as you think it is. It's going to be really hard to make it happen. I know from experience because mine is not so good but I do have to say Michael Shearman is one of the best sales person I have ever met and made me comfortable and answered all my questions and did not make me feel pressured into buying a vehicle. I never demanded anything I just let him know what I felt comfortable paying and what I wanted in a vehicle. He took his time and made me feel like a valued customer!! This is why I have drove from Oregon to purchase my vehicles from him. Where ever you go Michael I will follow. Tacoma Nissan Staff is also very friendly and professional. Customer for life. Tacoma Nissan is very lucky to have him!! Melissa M More