Tacoma MINI
Tacoma, WA
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Totally impressed with NW Mini's professionalism! Rocky was absolutely the BEST car salesman one could ever deal with. We went to NW Mini to just walk the lot and get information. Rocky's NO PRESS Rocky was absolutely the BEST car salesman one could ever deal with. We went to NW Mini to just walk the lot and get information. Rocky's NO PRESSURE mannerism paired with his infinite knowledge about MINI and the company put my husband and me both at ease. He listened to my preferences and found several cars that would match. We didn't buy but walked out with NO pressure to return, and a sincere thank you for coming in. We ended up returning the next day and bought the greatest 2 door hardtop Mini Cooper. I LOVE the size, zippy steering, and 38 mpg! Thank you Rocky and Northwest Mini for a great car buying experience. More
We hated buying a new car. . .until now We had a fantastic buying experience with Rocky at Northwest Mini. We first went in in March to test drive a Mini and so I could convince my husband We had a fantastic buying experience with Rocky at Northwest Mini. We first went in in March to test drive a Mini and so I could convince my husband that he wanted a smaller car. Rocky met us and really spent time with us talking about the different types, Cooper, Cooper S and the John Cooper Works. We didn't realize until later that he stayed past closing time on a Saturday to work with us. We couldn't find the exact Cooper S we were looking for, so ordered one from Rocky. He was responsive to my emails during the ordering process and then once the car was delivered. It was worth the wait! Rocky was just really low pressure sales and easy to work with. He made sure that we got what we wanted and that it was right. More
Superb experience If you ever had a bad taste after buying a car, go to Ricky. and get the best treatment possible. He is superb in all aspects, patient, understandin If you ever had a bad taste after buying a car, go to Ricky. and get the best treatment possible. He is superb in all aspects, patient, understanding, listens to your wants/needs, very knowledgable, honest and a pleasure to work with. And the Mini's are, of course, great. Great car, great salesperson. If you go there, fully expect to buy one, the experience is that great. GM, Jeff, was also very professional and helpful, the deal could not have been made without his help. More
Buying my new car was as fun and exciting as it should be! Steve Zilkey and the entire staff at Northwest Mini made my experience magical. I was buying my second mini and had been thinking about what I wanted Steve Zilkey and the entire staff at Northwest Mini made my experience magical. I was buying my second mini and had been thinking about what I wanted for a while. I had ideas in my head and Steve walked me through all of the fun choices for the interior and exterior. Minis are special because they have so many options to make yours look like no one else's. Steve found examples on the lot of every configuration, and if there wasn't one, he found photos to be sure that I could see what it would really look like and choose. When I arrived to pick up my new car, it was on the showroom floor, draped with a cover. I got to do the big reveal myself, which made it a fun and exciting moment. Steve made me feel like he had all the time in the world to walk through settings and give me an overview of what was different on my new car. Everyone treated me like it was a big deal and fun for them as well. I'm happy to recommend this dealership. More
Love this dealership I didn't feel like I was being schmoozed. Great service. Super friendly! Searched for the exact model I wanted. Treated my puppy like she was a person I didn't feel like I was being schmoozed. Great service. Super friendly! Searched for the exact model I wanted. Treated my puppy like she was a person. More
No need to shop elsewhere. If you want to buy a Mini, then take a trip to Northwest Mini in Fife off I-5. The service I received was second to none. Yes, I am writing about a c If you want to buy a Mini, then take a trip to Northwest Mini in Fife off I-5. The service I received was second to none. Yes, I am writing about a car dealership when I say that what I got was a sincerely friendly, caring, and no hassle experience. Rocky Matranga is like a breath of fresh air. Mr Matranga is a sales rep that is interested in what he sells; who he sells to, and how he sells. Even though I came clean pretty early in the conversation that I was really only interested in the least expensive car on the lot, I still got the best service I have EVER received. A true gentleman. Thank you. More
Wonderful, no hassle, friendly service The folks at Northwest Mini, and Brandon Barlow particularly, are the best. They listened to what we were looking for, and our price range, and showed The folks at Northwest Mini, and Brandon Barlow particularly, are the best. They listened to what we were looking for, and our price range, and showed us every car on the lot that met our criteria. They could have pointed us to the top of the line, blinded out models, but didn't. We test drove 3 and found exactly the one we wanted. The entire staff treated us like old friends. Questions were answered directly and honestly. They even gave us choices in financing that we weren't aware would be better for our situation instead of what was better for the dealership. We won't buy a car anywhere else. More
Steve is great! My wife and I tested various Minis a few times over the past 3 years... yes, 3 years. Steve was always very friendly and courteous. What great energy My wife and I tested various Minis a few times over the past 3 years... yes, 3 years. Steve was always very friendly and courteous. What great energy he has! Sometimes, we would just stop in to say hi, and I'm sure we'll continue to do so. We finally bought a Mini last week. It was so easy and painless. Loving the car. My wife laughs while driving to work. Who does that? You gotta get one of these cars.. we all deserve some fun, right? Treat yourself. You won't be sorry. More
Incredible Experience! Once I realized that I was interested in a Mini as my next car I was excited to begin the journey of test diving and finding out more about them. Bra Once I realized that I was interested in a Mini as my next car I was excited to begin the journey of test diving and finding out more about them. Brandon was amazing to work with. He was friendly, informed, and made the buying experience an enjoyable one. Even after the purchase he has been available to answer any of my questions as they have come up. The entire dealership has a fun and inviting feel. This also rolls over into the people that work there. Everyone I worked with in the process was amazing. It was a customer service experience that is by far the best I have ever had. I would recommend this place to anyone and everyone! More
Excellent Customer Service Our Northwest Mini experience was in early January (2015). In 7 1/2 hours I test-drove 7 Mini models. All of these Minis performed well, and it was Our Northwest Mini experience was in early January (2015). In 7 1/2 hours I test-drove 7 Mini models. All of these Minis performed well, and it was tough to pick just ONE. I was determined to take a Mini home that day...and I did...it ended up being none of the cars that I "sampled". Brandon Barlow was very helpful about answering my Mini/many questions..... He has great customer service skills, and will go far. I ended up with a beauty that was parked on the roof...didn't even bother test-driving it. :-) My Mini has been with me for two months now (March 2015), and it performs great! Carol More