Tacoma MINI
Tacoma, WA
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Worth the drive! We initially visited dealerships in the Lynnwood and Edmonds area with the intention of finding a deal through the Costco Auto Program. We had a s We initially visited dealerships in the Lynnwood and Edmonds area with the intention of finding a deal through the Costco Auto Program. We had a specific look in mind, convertible, black body & wheels, brown leather interior, but weren't finding it. As a shot in the dark, we chanced a visit down to Tacoma and found Terry and Mike to be knowledgable and exceedingly patient. We waffled between a classic 13' ice blue and a new 16'. My husband surprised me with making a new 16' as a birthday gift and we couldn't be happier. The most difficult part of the entire process was the wait ;) I absolutely recommend them and encourage folks to make the drive. Ask for Terry or Mike. P.S. Ron in financing was fantastic too. Answered every question I had and bent over backwards for me. More
Professional and friendly Both Steve and Mike helped us with the purchase of our 2013 Cooper S, and we left feeling like we had just made two new friends. They were attentive, Both Steve and Mike helped us with the purchase of our 2013 Cooper S, and we left feeling like we had just made two new friends. They were attentive, honest, respectful, and just downright nice. Everything you have come to NOT expect from the car buying experience! These guys set the standard. More
Great Experience! Steve Zilkey was very knowledgeable and pleasant to work with. He followed through on everything he said he would do, He was friendly and attentive an Steve Zilkey was very knowledgeable and pleasant to work with. He followed through on everything he said he would do, He was friendly and attentive and we had a very great experience purchasing our MINI and left feeling good about it. , More
So much fun Steve Zilkey made the process of buying a car fun and enjoyable. To tell you the truth, we were dreading car shopping. But as soon as we found Steve Steve Zilkey made the process of buying a car fun and enjoyable. To tell you the truth, we were dreading car shopping. But as soon as we found Steve our dread turned to excitement. He made the process of driving and choosing the right car for us fun. Thanks Steve, for you knowledge and passion for minis. In turn you made us love our mini and are proud to be mini MOTORers. More
Easy, polite and of good humor! Great team!!! In short, this is my second Mini purchase from NW Mini! My first was in 2005-06 and again this spring of 2016. The process was seamless, easy and ti In short, this is my second Mini purchase from NW Mini! My first was in 2005-06 and again this spring of 2016. The process was seamless, easy and tidy. NW Mini has a great team to help every part of the selection process to the purchase. Steve Zilkey knows his Mini information! He was the example of what a team player! Thanks for all your help Steve and the team! More
Fun and Easy Our experience at NW Mini was so different than any other time we have dealt with car dealerships. The showroom is fun with lots of "eye candy" and we Our experience at NW Mini was so different than any other time we have dealt with car dealerships. The showroom is fun with lots of "eye candy" and we were greeted immediately by friendly staff. Steve, who is just a warm and friendly guy, helped us and answered all our questions, then took us on a fun and informative test drive. Then we needed to go home and think about it. There was never any hard sale or pressure. My husband called ahead a few days later to find it was Steve's day off., but Steve insisted on coming in. My husband is the one who purchased the car, with no hassle, so easy! Then he brought my brand new Mini Countryman to my work to surprise me!! I love my Mini and the entire experience! Thank you Steve!! "Shout out" to Fred Kavich who walked us through the final paper work, as well as Brad Davis, the manager, for his assistance and Joe Narr for his initial help. NW Mini and their staff are above and beyond!! More
Fantastic! Steve Zilkey made the car buying process one of the best I have ever had. No high pressure sales, lots of helpful, honest suggestions, and no hidden Steve Zilkey made the car buying process one of the best I have ever had. No high pressure sales, lots of helpful, honest suggestions, and no hidden surprises. I'd been looking at the MINI's for a couple years, and finally took the plunge, so glad I did! I would get frustrated at other dealerships and just walk away, not so at Northwest Mini, Steve was a key factor in my decision to go with MINI. Northwest Mini respects the buyer, respects their product and goes the extra to make it a positive experience. Thanks, Steve, you're the best!! More
I really enjoy coming in to NW Mini . Everyone I've worked with remembers my name and my mini and say hi when I come back in. It feels like being part of mini community of fellow mini lo . Everyone I've worked with remembers my name and my mini and say hi when I come back in. It feels like being part of mini community of fellow mini lovers rather than a dealership that's trying to sell me products or services. I also trust the dealership. I feel like their main concern is keeping me as a customer long term and they aren't going to jeopardize that by cheating me or taking advantage of me (which is something I'm always on the look out for because, sadly, too many mechanics and dealerships take advantage of women, particularly younger ones). NW Mini has won my heart which is why I bought my newest mini there and, when the time comes, I plan to buy my next mini there too. More
Great Job! Our advisor Mary Forck was enthusiastic and patient and really did a great job to find us just the right car we were looking for. Our advisor Mary Forck was enthusiastic and patient and really did a great job to find us just the right car we were looking for. More
Best Experience I have ever had!!! I had such a fantastic experience working with Steve Zilkey. His knowledge of is superb. I really appreciated that I was not pushed into buying or l I had such a fantastic experience working with Steve Zilkey. His knowledge of is superb. I really appreciated that I was not pushed into buying or leasing. After talking about what I wanted and test driving a few, Steve helped me figure out what I REALLY wanted! I appreciated his patience and helpfulness. I have already been telling everyone I talk to that this experience has been the BEST by far I have ever had! I will totally be back and referring others interested in a MINI to go not only to Northwest Mini, but to talk to Steve, Brain & Jeff. My time with them was not only super informative, but extremely fun! How many times can you say that about a car buying experience??? I guarantee you will say that if you work with Steve!!! More