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Tacoma MINI

Tacoma, WA

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257 Reviews

3901 20th St E

Tacoma, WA

98424

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Showing 257 reviews

July 13, 2016

Worth the drive! We initially visited dealerships in the Lynnwood and Edmonds area with the intention of finding a deal through the Costco Auto Program. We had a s More

by M and A in Edmonds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Soumis, Mike Deckert, Ron Buchanan
Aug 11, 2016 -

Tacoma MINI responded

Greetings and Happy birthday! Congratulations on your new MINI, we are glad you were able to find something that fit your needs perfectly. Thank you for your kind words regarding Terry and Mike in our Sales Department and Ron in Finance. The best "thank you" we can receive is a recommendation or a review. We appreciate that you have done both. Thank you again, we look forward to seeing during your first service visit.

May 22, 2016

Professional and friendly Both Steve and Mike helped us with the purchase of our 2013 Cooper S, and we left feeling like we had just made two new friends. They were attentive, More

by trow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zilkey, Mike Deckert, Ron Buchanan
May 27, 2016 -

Tacoma MINI responded

Greetings Trow and congratulations on your new MINI! We really appreciate your feedback and look forward to seeing you at your first service visit for your 2013 MINI Cooper S!

April 28, 2016

Great Experience! Steve Zilkey was very knowledgeable and pleasant to work with. He followed through on everything he said he would do, He was friendly and attentive an More

by Grace Cheam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zilkey
May 03, 2016 -

Tacoma MINI responded

Good afternoon Grace. Thank you for your feedback regarding Steve and your purchasing experience. We are glad to hear that Steve was able to find the perfect vehicle for you. Congratulations on your MINI and we look forward to your first service visit.

April 11, 2016

So much fun Steve Zilkey made the process of buying a car fun and enjoyable. To tell you the truth, we were dreading car shopping. But as soon as we found Steve More

by Iamwesman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred, Steve Zilkey
Apr 13, 2016 -

Tacoma MINI responded

Good morning, Iamwesman, and congratulations on your new MINI! Thank you for taking the time to share your feedback regarding your experience with Steve. If there is anything further Steve or Northwest MINI can help you with, please let us know. Thank you again and happy motoring!

April 08, 2016

Easy, polite and of good humor! Great team!!! In short, this is my second Mini purchase from NW Mini! My first was in 2005-06 and again this spring of 2016. The process was seamless, easy and ti More

by Redog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zilkey
Apr 11, 2016 -

Tacoma MINI responded

Greetings Redog, and thank you for your review. We will be sure to pass along your feedback to Steve, it will surly make his day know know he has made your experience pleasant. Congratulations on your new MINI and happy motoring!

March 24, 2016

Fun and Easy Our experience at NW Mini was so different than any other time we have dealt with car dealerships. The showroom is fun with lots of "eye candy" and we More

by minimk
Recommend Dealer
Yes
Employees Worked With
Brad Davis, Steve Zilkey, Joe Narr
Mar 25, 2016 -

Tacoma MINI responded

Congratulations on your new Countryman, Minimk! We are pleased to hear you had such a great experience when coming into our sales department and appreciate all of the shout out's! To us, a surprise MINI is as good as it get's. It sounds like your husband know's the way to your heart. If you have any questions on your MINI, please give us a call. Happy motoring!

March 23, 2016

Fantastic! Steve Zilkey made the car buying process one of the best I have ever had. No high pressure sales, lots of helpful, honest suggestions, and no hidden More

by KO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zilkey
Mar 25, 2016 -

Tacoma MINI responded

Hello KO. Thank you for sharing your experience with our Sale's Department. We agree, the sale's adviser is a huge aspect of the purchasing experience. We are ecstatic to hear Steve had made your visit with us positive and helped you find what worked best for you. Thank you again and Congratulations on your new MINI!

March 20, 2016

I really enjoy coming in to NW Mini . Everyone I've worked with remembers my name and my mini and say hi when I come back in. It feels like being part of mini community of fellow mini lo More

by July S
Recommend Dealer
Yes
Employees Worked With
Mini Team
Mar 22, 2016 -

Tacoma MINI responded

Good morning July and thank you for your fantastic review! Being as we are a family owned dealership, making the customer feel comfortable and building lasting relationship's are very important goals for us I am glad you have experienced that first hand. We appreciate your continued business and look forward to your future visit's!

March 06, 2016

Great Job! Our advisor Mary Forck was enthusiastic and patient and really did a great job to find us just the right car we were looking for. More

by Michelle70522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Forck
Mar 22, 2016 -

Tacoma MINI responded

Greetings Michelle70522 and congratulations on your new MINI! We appreciate you taking the time to share your experience you had with Mary. We look forward to seeing you at your first service visit.

February 29, 2016

Best Experience I have ever had!!! I had such a fantastic experience working with Steve Zilkey. His knowledge of is superb. I really appreciated that I was not pushed into buying or l More

by b3nn13m1n1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zilkey, Jeff Burley, Brian Dallas
Mar 01, 2016 -

Tacoma MINI responded

Good morning b3nn13m1n1 and thank you for your review! Your recommendation for our dealership and Steve is greatly appreciated. If you have any questions, please give us a call. Congratulations on your new mini and happy motoring!

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