Tacoma MINI

Painless Over the years I have experienced the full range of car dealers from pushy new car dealerships to "sleazy" used car salesmen. This one is neither of Over the years I have experienced the full range of car dealers from pushy new car dealerships to "sleazy" used car salesmen. This one is neither of those, really a good dealership. Very straightforward and helpful, I really felt like their goal was to help me get what I want, not to use me to get what they want. Great experience with their internet sales department Mike and Terry. Friendly and accommodating. More

Great Experience I've bought a lot of cars in my years. This was by far the best experience. Traveled well out of my way for the great reviews and the good deals and I've bought a lot of cars in my years. This was by far the best experience. Traveled well out of my way for the great reviews and the good deals and it was worth it. Steve Zilkey is outstanding and makes the car buying experience fun. I also can't say enough good things about about everyone at the dealership from Jeff the manager to Fred in the business office to Manfred the owner. They're positive and professional. The dealerships in my area are now part of a big chain this independently owned family business is a much better experience. More

Such ease to work with! This is the second car I've purchased from Mini and Brandon. I found the car I wanted told Brandon what I wanted to pay for it on the phone and email This is the second car I've purchased from Mini and Brandon. I found the car I wanted told Brandon what I wanted to pay for it on the phone and email. I put money down on the car and picked it up two days later. When I went to pick it up they didn't pressure me on extras and had a better interest rate for me than my credit union. I was in and out of there in less than an hour. Most of it was figuring out all the new bells and whistles on the car. Great experience thanks Brandon. More

The best experience I just bought my second MINI from Steve. I had such a great experience the first time, I wanted him to be our sales person the second time. Steve went I just bought my second MINI from Steve. I had such a great experience the first time, I wanted him to be our sales person the second time. Steve went out of his way to answer any questions to make sure we had the best experience. More

Stellar dealership! We walked in with a list of "want to see" cars and Brandon was a most excellent "host"! I knew going in that I would be leaving with a car, new or u We walked in with a list of "want to see" cars and Brandon was a most excellent "host"! I knew going in that I would be leaving with a car, new or used! Brandon put up with us and answered all our questions! Best car buying experience...Ever! I am now a very happy owner of a New Mini Clubman! More

"No Really, I am just looking" , "I never buy a car the day I see it", "no that's not a car I want to drive, only this one". These are all phrases I didn't need when shopping for , "I never buy a car the day I see it", "no that's not a car I want to drive, only this one". These are all phrases I didn't need when shopping for my Mini. I didn't know I was shopping for my Mini, I had driven on on a used lot in Olympia and wondered if there were others I would like. Found out that NW had multiple manual transmission used Mini's on the lot, Then I left, with just his phone number...I couldn't get the Mini 4 door Hardtop out of my mind, but I needed Stripes and I needed to know I got the best price. We looked online at 4 states worth of cars and found no better price. Then Steve met with us and we designed the red stripes that would customize my PepperWhite Mini and make her mine. I am over the moon in love with my car, Steve is more of a matchmaker than and salesman...Fred in finance was amazing and the unveiling experience on pick up day was incredible. More

Terry made it easy Terry was knowledgeable, easy to work with and no sales pressure. I was only in NW MINI to check out a Countryman I saw online but Terry turned it i Terry was knowledgeable, easy to work with and no sales pressure. I was only in NW MINI to check out a Countryman I saw online but Terry turned it into a pleasurable buying experience. More

Best Dealership Around! We love NW MINI! Brandon was a tremendous salesperson, and everyone there worked so hard to make a deal for us; even despite showing up an hour before We love NW MINI! Brandon was a tremendous salesperson, and everyone there worked so hard to make a deal for us; even despite showing up an hour before closing after being turned away by Seattle MINI (horrible experience for another day). We not only walked away with a brand new Clubman, but it was nicer than the one we had originally looked at in Seattle, AND at the monthly payment we asked for walking through the door! Have bought 4 cars from NW MINI since 2005 and will never buy from another dealership again! Thank you!!! More

Perfect Auto Buying Experience! I took our cooper in to have some work done. I was not looking to purchase but was curious. I thought man, I do not want to go through this whole or I took our cooper in to have some work done. I was not looking to purchase but was curious. I thought man, I do not want to go through this whole ordeal just for curiosity and thought what the heck. I briefly spoke with Steve and let him know that I was interested and I wanted to see, 5 different options with pricing. Very promptly Steve had the information ready. We checked out the cars and I was ready. On a side note, a little over a year ago I had an identity theft issue that Equifax was the last of the 3 bureaus to have yet get resolved. I explained this situation to Steve and he had advised Ron. I had let Steve & Ron know where I needed to be for finance and that was beat by 2 points. There absolutely was zero pressure during the entire experience and was actually enjoyable. Prior to driving off, Steve walked me through the car and let me tell you; he knows the Mini! The follow through with having the car prepped to our liking was outstanding as well! Would highly recommend and only hope that my customers have the same type of experience dealing with my company! More