Back

Tacoma MINI

Tacoma, WA

not yet
rated
257 Reviews

3901 20th St E

Tacoma, WA

98424

Directions

By Type

Showing 257 reviews

June 05, 2018

We bought another Mini because of the first one We're owners of a four door S model, and were in the market for a second with automatic and standard (not sports) seat. Our sales rep Steve showed us More

by RTGarfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zilkey
May 31, 2018

Comfortable, fun, experience Liked Steve from the first hand shake. Funny, knowledgeable, and a superb listener. Stopped in just to see if I could ever fit in a Mini. Came back t More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zilkey
May 15, 2018

Best Auto Dealership Experience We went in to trade a vehicle for monetary and future life decisions. While we were there we never felt like we absolutely had to purchase a vehicle, More

by Ryanw06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zilkey, Ron Buchanan
May 09, 2018

Pre owned and spotless We came in for an annual service for my Mini Roadster and all the pieces just fell into place, no stress, no pressure, exemplary service More

by Countryman21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zilkey, Ron Buchanan, Jonathan Buckley
May 06, 2018

Mini #4 We are now on Mini #4, and Steve has sold us the last 2. We live near Seattle Mini, but have chosen Northwest Mini for our last 2 purchases, mostly b More

by Bailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zilkey, Fred Kravich
March 28, 2018

Ethical, Honest, and Just Plain Nice! We have been going to Northwest Mini for servicing of our 2009 Clubman since mid-2014, when we moved to WA from CA. We have been extremely pleased -- More

by Joyce Newport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Soumis, Fred Kravich
March 20, 2018

Thanks 2018 We just got our 3rd Mini from NW Mini Cooper in Fife....We started with Brandon when we ordered our new 2018, step by step, question by question, Br More

by No.2pencil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Barlow, Fred Kravich
December 17, 2017

Steve Zilkey is Best! Steve understood exactly what I needed and made it happen within my budget. The entire process was hassle free and the most pleasant experience I have More

by ajm17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zilkey, Ron Buchanan
Jan 02, 2018 -

Tacoma MINI responded

Hi, Angela! Thank you for taking the time to share your experience. We are happy to hear that you're loving your MINI and that everything went well while you were working with Steve. Thank you again for your review. Congratulations on your new MINI. Please let us know if you need anything.

December 02, 2017

Mini Cooper “perfect” Started with a brand new 2014 S Hardtop, what a fun car, then Steve helped me upgrade to a 2017 Mini Coop S Hartop, which turned out to be Perfect, th More

by De. Yep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zilkey
November 25, 2017

Awesome service Steve was great, he worked with me even when he was busy juggling with other customers as I waited for my credit. He made sure I was taken care of. He More

by Djsphoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zilkey, Ron Buchanan