Tacoma MINI
Tacoma, WA
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Honest and trustworthy sales and service! Northwest Mini has been nothing but wonderful to us! They truly care about their customers and they are very honest. The service dept helped us earlie Northwest Mini has been nothing but wonderful to us! They truly care about their customers and they are very honest. The service dept helped us earlier this year with our older Mini that needed clutch work. The work itself would have been over $3000 but they offered to sell us a service contract for about $1000 less than the cost of the repair that covered that and service for the next 3 years! After we were in an accident we went back to them for a new one. The one we were looking at had a sticker price $4000 over what it was actually selling for and we didn’t know that. Steve was honest and told us the lower price and we ended up buying it. Fred in finance was great too. They made the whole process fast and simple. They are not pushy at all! We are highly impressed and will return to Steve to purchase again! More
Where have you been all my life! It was a drizzly Saturday, we had to leave our house to the realtors could show it, there was nothing good at the movies, so we tooled into Tacoma to It was a drizzly Saturday, we had to leave our house to the realtors could show it, there was nothing good at the movies, so we tooled into Tacoma to test drive MINIs! A few hours later we were on our way home with our new adopted baby, "Pepper"! Neither my husband or I had ever even been in a MINI before, and now, four days later, we're discussing which model he'll be getting! WE'RE IN LOVE!!!! I just wish we hadn't wasted the past 30 years of our license driving all the wrong makes! Now we know, we'll never look back. Thanks to Steve for making it fun, and spoiling us a little bit for our wait! Hope you stay at your job a long time, as you'll be seeing way more of us! Motor on! More
Fabulous dealership! Northwest Mini has been nothing but delightful to work with. I just bought my second Mini from them, and as with everything else, the experience was Northwest Mini has been nothing but delightful to work with. I just bought my second Mini from them, and as with everything else, the experience was great. All of their salespeople are informative and enthusiastic but not pushy. I worked with Steve this time and Mike last time and would recommend both of them. They know their product but also take time to know their customer. Their follow up is timely and thoughtful. I also worked with Fred in finance. He explained my options thoroughly, answered my questions and then let me make my decisions. I wouldn't buy a Mini anywhere else. The service department is also great. Efficient, friendly and easy to work with. More
Amazing Experience! My husband and I can to Northwest Mini with a plan to trade in my 09 Mini Clubman. We would have loved to get another Clubman, but we just wasn't happ My husband and I can to Northwest Mini with a plan to trade in my 09 Mini Clubman. We would have loved to get another Clubman, but we just wasn't happy with the look of them. Steve understood and didn't try and talk us into something we didn't like. Steve had us test drive several different models until we found the model we liked. From there we just had to pick a color, British Racing Green with Black strips! We love our new Mini. My husband and I have purchased several vehicles over the years and this experience was by far the best. Steve never pressured us. He was straight forward and honest. We will definitely recommend Steve and Northwest Mini to everyone! More
Time for an upgrade The first time I met Steve was earlier this year while helping a friend shop for a Mini. He was fantastic then and nothing short of wonderful when it The first time I met Steve was earlier this year while helping a friend shop for a Mini. He was fantastic then and nothing short of wonderful when it was time for my Mini upgrade this month. Steve is knowledgeable, fun and friendly. He listens to what you want and won't pressure you into anything. Hands down the best salesman I have ever dealt with! It's the one dealership that's a pleasure to visit. More
Love my new Hybrid! Thanks to Steve and Jake for all their effortless work in getting me my new mini! Lots of bumps along the way but they were on the ball the whole time Thanks to Steve and Jake for all their effortless work in getting me my new mini! Lots of bumps along the way but they were on the ball the whole time! More
If you want to buy Mini, go see this dealership. We went to this dealership last weekend. Me and my wife visited here to check out the mini cooper s before and mike assisted us. He offered us good pr We went to this dealership last weekend. Me and my wife visited here to check out the mini cooper s before and mike assisted us. He offered us good price at the front. We ended up buying pre-owned mini at the different dealership and it was a mistake. Their customer service was incredibly bad... If you want to buy yourself a mini and would like to have a good customer service, go to this dealership. More
The Wait Was Worth It! NW Mini didn't have exactly what we wanted so we ordered from the factory. It was easy and we got to watch the process along the way. Steve Zilkey che NW Mini didn't have exactly what we wanted so we ordered from the factory. It was easy and we got to watch the process along the way. Steve Zilkey checked in with us every few days to let us know our MC's status (like I wasn't checking) and it made us feel well taken care of. It was here in the 6-8 week time frame Steve quoted us and was so worth the wait. Everyone involved was very helpful in answering our questions and making us feel welcome. A very easy, no stress process. We love the Clubman, it's a corker! More
Outstanding sales and service! Northwest Mini has been nothing but wonderful to us! They truly care about their customers and they are very honest. The service dept helped us earlie Northwest Mini has been nothing but wonderful to us! They truly care about their customers and they are very honest. The service dept helped us earlier this year with our older Mini that needed clutch work. The work itself would have been over $3000 but they offered to sell us a service contract for about $1000 less than the cost of the repair that covered that and service for the next 3 years! After we were in an accident we went back to them for a new one. The one we were looking at had a sticker price $4000 over what it was actually selling for and we didn’t know that. Steve was honest and told us the lower price and we ended up buying it. Fred in finance was great too. They made the whole process fast and simple. They are not pushy at all! We are highly impressed and will return to Steve to purchase again! More
Onto our 3rd Mini - Steve Zilkey is awesome! We love dealing with Northwest Mini, service and sales are exemplary, highlighted by working with Steve for our 3rd mini. He made the sales process ea We love dealing with Northwest Mini, service and sales are exemplary, highlighted by working with Steve for our 3rd mini. He made the sales process easy, hassle free and a pleasant experience. Great dude, great dealership. More