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Tacoma MINI

Tacoma, WA

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257 Reviews

3901 20th St E

Tacoma, WA

98424

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Showing 257 reviews

June 02, 2012

Mark Sandau was friendly and anxious to please. The price was "OK", but that is just a general statement on car prices in general. This car was a special order and we had a bit of a mixup on the strip More

by garys2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sandau
June 01, 2012

My recent experience is purchasing a new MINI from Northwest MINI was a very pleasurable. Rocky Matranga sales approach was to make the customer knowledgeable of the fantastic attributes of the MINI More

by ruecat1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky Matranga, Diane Steeves, Rocky Matranga
June 01, 2012

The people at Mini Northwest treated us with respect and care throughout the entire buying process. I a happy to give them my highest recommendation. More

by dnerland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Nerland, Mark Sandau
June 01, 2012

Rocky is a great person to deal with when looking for a new car. I had come in during the last hour of the day and Rocky was about to leave but he saw that I was waiting and others were still busy with ot More

by njelgig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis, Rocky Matranga
May 28, 2012

We bought a used Mini in 2005 and were impressed with the people we dealt with and the Dealership (Northwest Mini). We came back, when we decided to buy a new car, because we were very satisfied with the wa More

by mikemickelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zilkey
May 31, 2012 -

Tacoma MINI responded

Thank you so much for the great review! We thank you for being a repeat customer and hope you look forward to many miles of motoring bliss ahead! -Brad Davis Internet Manager

May 25, 2012

This was by far the best experience we have had with buying a new car. Everyone made it so relaxing, unlike any of our other high pressured sales experiences. When we left there we felt completely sat More

by mikenpamhammer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis
May 25, 2012

Diane and Will went above and beyond to ensure everything went smoothly. Diane's casualness and humor was a breath of fresh air and much appreciated. We will gladly be returning customers in the future. More

by Jereme.farmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will
May 25, 2012

Wow, I don't even know where to start. I showed up on a Sunday before they opened and it was raining. When all of the sudden the clouds parted the sun shone down on the most incredible "little" car i've se More

by scottsdone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zilkey, Steve Zilkey
May 31, 2012 -

Tacoma MINI responded

Thanks Scott for the awesome review! I am glad Steve was able to answer your questions efficiently and that you enjoyed your experience here. Come on back anytime for 'Sunday dinner' and get your new baby washed!

May 24, 2012

Northwest Mini is an easy place to purchase a vehicle. No high pressure sales, just friendly employees who seem knowledgeable about the vehicles on their lot (which is not true of all dealerships). Rocky, Wi More

by bryanshiflett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky Matranga
May 24, 2012

I wanted to buy a new MINI and I contacted several dealerships. Tim Fletcher at Northwest Mini was the most responsive and helpful of all the sales staff I talked with. I ended up buying my MINI fro More

by hwkreuzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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